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Our Signature facials, the Acupuncture Facial and Micro-Needling Facial or Nano-Needling Facial, are meticulously designed to address various skin concerns and deliver outstanding results. 

 

Let us guide you through our exceptional treatments, including the transformative Ultrasonic Deep Clean, the rejuvenating Celluma® LED Light Therapy, the revitalizing Micro-Current Therapy, the blissful Facial Massage, the sculpting Facial Gua Sha, and the detoxifying Facial Cupping. 

Each treatment is carefully crafted to meet your specific needs, whether it's improving circulation, promoting lymphatic drainage, enhancing collagen production, or simply indulging in relaxation and self-care. Trust our expert practitioners to provide you with a luxurious and results-driven facial experience that will leave you feeling refreshed, revitalized, and confident in your own skin.
 

what is a typical facial?

When someone wants or gets a "facial," they are typically seeking a comprehensive skincare treatment that focuses on the face and neck areas. Facials offer a variety of benefits and can be tailored to address specific skin concerns.

 

While specific services and offerings may vary depending on the spa or skincare provider, here are some common elements and services that individuals expect or look for in a facial:

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  • Benefits of Facial Massage
    Relaxation & Tension Release Facial massage provides a deeply relaxing experience, helping to release tension and stress in your face, neck, and shoulders. Feel the soothing touch of our skilled therapists as they melt away the day's worries, leaving you with a renewed sense of calm and tranquility. Enhanced Facial Tone & Contour Facial massage helps to realign the lifting structures of your face, promoting a more toned and defined appearance. Regular sessions can contribute to improved muscle tone, resulting in a lifted and firmer facial contour. Improved Circulation Through gentle manipulation and stimulation, facial massage promotes blood circulation to the skin. This increased blood flow brings essential nutrients and oxygen to your facial cells, resulting in a healthier, more vibrant complexion. Lymphatic Drainage By using specific techniques, facial massage encourages lymphatic drainage, helping to reduce puffiness and congestion. It aids in eliminating toxins and waste products from your skin, leaving it looking fresh and revitalized. Stress Relief & Overall Well-Being Beyond the physical benefits, facial massage provides a moment of relaxation and self-care, allowing you to unwind and rejuvenate both physically and mentally. It helps to alleviate stress and promote a sense of well-being, leaving you feeling refreshed and revitalized. Experience the transformative effects of our facial massage as our skilled therapists customize the treatment to address your unique needs. Whether you seek improved circulation, lymphatic drainage, or simply a moment of relaxation, our facial massage will leave you with a radiant glow and a renewed sense of harmony.
  • What is Celluma LED Therapy?
    Discover the power of Celluma LED Therapy, a revolutionary treatment that harnesses the healing potential of light. Using advanced LED technology, Celluma stimulates natural rejuvenation processes in your skin and body, helping you achieve a radiant, youthful appearance and overall well-being. Whether you're seeking skin rejuvenation, pain relief, or acne treatment, Celluma offers a safe, non-invasive solution that can transform your beauty and wellness routine.
  • Benefits of Celluma LED Therapy
    Rejuvenate Your Skin Celluma stimulates collagen production, diminishing the appearance of fine lines, wrinkles, and age spots. Experience firmer, smoother skin and a more youthful complexion. Heal & Soothe Whether you're dealing with an injury, chronic pain, or inflammation, Celluma's LED therapy can provide relief. It boosts circulation, reduces swelling, and accelerates the healing process for a faster recovery. Say Goodbye to Acne & Skin Inflammation Combat acne and achieve clearer skin with Celluma's blue light therapy. It targets the bacteria that cause breakouts, helping to minimize acne lesions and prevent future flare-ups. Safe & Non-Invasive Celluma LED therapy is a gentle, non-thermal treatment that is suitable for all skin types. It doesn't require downtime, and you can enjoy the benefits without any discomfort or side effects. Convenient & Relaxing A Celluma session is a quick and relaxing experience that can easily be incorporated into your busy schedule. Sit back, unwind, and let the power of light revitalize your skin and body. Celluma LED Therapy is used in various medical and cosmetic applications. It is commonly used for skin rejuvenation, wound healing, pain management, and reduction of inflammation. It is also used in some dermatological conditions, such as acne and psoriasis.
  • How It Works
    Celluma LED Therapy works by delivering specific wavelengths of light energy to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. Celluma utilizes a combination of frequencies with the following benefits: The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects.
  • Exfoliation
    Exfoliation is a key step in a facial to remove dead skin cells and promote cell turnover. It can be done using physical exfoliants (such as scrubs) or chemical exfoliants (such as peels or enzymes).
  • Extraction
    Extraction involves the removal of blackheads, whiteheads, and other impurities from the skin. This step is typically performed by a trained esthetician using specialized tools or techniques.
  • Cleansing and Preparation
    Facials often begin with a thorough cleansing of the face to remove dirt, oil, and impurities. This step prepares the skin for further treatments and helps ensure optimal product absorption.
  • Does treatment hurt?
    Everyone’s individual sensitivity varies both overall and daily. Generally speaking the services we provide are not intended to be painful, and to the contrary patients tend to find them deeply relaxing and relieving. There may be some sensation as therapy is performed, but many patients do not experience any or very minor and tolerable discomfort from treatment.
  • What if I don’t know what I need?
    The New Patient Acupuncture Special is recommended for most new patients (unless they are afraid of needles). It includes Consultation, Acupuncture, Cupping and a Personalized Treatment Plan. It is targeted to address your specific concern(s) and condition(s). You can separately schedule a consultation ($40). The main point of consultation is to answer any individualized questions you may have about treatment, and to make treatment recommendations.
  • How many treatments will it take to treat my concern?
    Everyone responds differently to treatment. We typically recommend 3-5 sessions as a trial to see how you respond to treatment. Your first appointment will include a consultation and treatment plan, this will help you get a better idea of the best services and frequency of treatment required to get the best results.
  • Is there parking available at your location?
    Yes, there is ample free parking. We are located on the top ground level of a 3-tier shopping next door to Jamba Juice, Starbucks, and Jack-in-the-Box, in the Kunia Shopping Center.
  • What is your cancellation policy?
    What if I need to cancel or reschedule my appointment? You may cancel and reschedule online with your account in Jane. Please note that we do have a 24-hour cancellation policy which may affect your ability to cancel or reschedule your upcoming appointment. If you need assistance in canceling or rescheduling an appointment, please call our clinic for assistance. Failure to cancel more than 24-hours prior to your appointment may result in a late cancellation fee of $80. If your appointment is on a Monday or an observed Holiday and you plan to cancel/reschedule, you must notify us no later than the last business day, prior to closing hours. Appointment notifications are automatically sent by our system, and can be modified for individuals if they need more or less assistance with remembering their scheduled appointments. Use your Jane account to modify your appointment reminders or ask our staff for assistance.
  • Are gratuities included, or should I tip the therapist?
    Gratuities are not included in our service prices. If you feel satisfied with the service you have received, you are welcome to show your appreciation by leaving a tip for your therapist. Tipping is a way to acknowledge their skill and dedication. The recommended gratuity amount is typically 15-20% of the service cost, but the final decision is entirely up to you.
  • Do you offer any discounts, packages, or memberships?
    Yes, we do have additional discounts, but we recommend just booking your first appointment, after your first visit, your best pricing options will be personalized and presented to you based on your concerns and treatment goals/needs. Acupuncture For new patients, we recommend booking our “New Patient Special” it is the best deal and will often give you the best results since it is able to treat a wide variety of conditions. Massage & Facials For new patients, we recommend booking a single session, or consultation. A treatment plan with pricing options will be provided on your first visit. Cupping, Guasha, & Moxa For new patients, we recommend booking a single session, or consultation. Typically, these services are used to complement an acupuncture treatment. However, if you wish to book a single session you also have that option. A treatment plan with pricing options will be provided on your first visit.
  • How long does one appointment take?
    New patient appointments usually take from 30 to 90 mins depending on services received. As a general rule of thumb, services are typically broken up into timed 15-minute billable increments, however some services may take a bit longer or shorter than others.
  • How do I prepare for my first visit?
    First Appointment Checklist 1. Arrive 10-20 minutes early to fill out our intake form and new patient paperwork. 2. Wear loose fitting clothing that allows for easy access to elbows and knees, as well as your area of concern. 3. Don’t come on an empty or full stomach, but a small snack is recommended. Keep in mind you may be lying face down on your stomach for an extended period of time. 4. What to bring: government-issued ID, insurance card, medical records (optional), list of medications (optional) 5. Make a list of your top concerns and be ready to discuss them with us!
  • What kind of cupping do you do?
    We practice multiple methods of cupping in our clinic. Your practitioner will evaluate you and decide which is the best method for you.
  • How can I schedule an appointment?
    We use an online booking and Electronic Health Records (EHR) system east2west.janeapp.com. If you have trouble or are confused, call us at (808) 364 - 1555. We recommend booking online, all of your new patient paperwork will be sent to you from this system, and it will make the process smoother. Acupuncture Appointments New Patients: If this is your first time in our clinic, you will book under “Acupuncture - New Patient.” Even if you are unsure what you will need, this will allow the Practitioner during the consultation will be able to go over more detail your concerns and provide recommendations and specials best suited for your situation. Returning Patients: If you have an existing package/membership, please choose “Acupuncture - Returning Patient” and notate in the comment box that you have a package and/or have a membership open. This will let our team know to update your appointment type prior to coming in for treatment. If you forget to add a note in the comment box, you may let our team know when you arrive at your appointment or give one of our offices a call. Multiple Bookings/Services: If you are wanting to book multiple services for yourself, you may book one and then notate in the comment box all the services you would like to add on to your original appointment or give our office a call and we can do that for you. Insurance Patients: If you are a patient who has already verified your insurance with us and is looking to book your next appointment online, please choose “Acupuncture - Returning Patient” and notate in the comment box which insurance you are currently using. Massage & Facials Appointments Call us at (808) 364-1555. Due to online booking (scheduling) limitations, you must call the clinic to book these services. In some cases, it may be possible to check the availability online prior to calling. Cupping, Guasha, & Moxa (ONLY) Appointments If you are booking multiple services, book the highest price service and put in the note what additional services you want us to book you for at that time. If you ONLY want one of these services (cupping for instance), choose “Single Treatment” and select the service desired.
  • Do you accept insurance?
    Yes, (for acupuncture) we do accept some health insurances such as: HMAA/HWMG (Hawaii Medical Assurance Association/Hawaii-Western Management Group) UHC (United HealthCare) Humana TriWest (Prior Service Military) (acupuncture & massage) Workman's Compensation (Work Injury) Motor Vehicle Accident (MVA)/ Personal Injury (PI) Please note: We need to pre-verify your insurance coverage prior to receiving treatment (takes ~24-48 hours depending on insurance company). If you wish to use your insurance, please contact our office. Due to difficulty with reimbursement, we no longer accept HMSA, Kaiser, ASH, or UHA, but if you have Out-of-Network benefits we can help. Unfortunately, TriCare does not cover acupuncture at this time. If your insurance company allows, we can provide a detailed receipt required for you to submit for reimbursement. Please note: not all health insurance plans cover acupuncture treatments. We recommend calling the phone number on the back of your health insurance card and ask your insurance company if you have acupuncture benefits. If you believe you have acupuncture benefits and would like us to pre-authorize your coverage, please give us a call prior to scheduling an appointment online. If you do not have acupuncture coverage, no problem, we do have competitive self-pay rates, see our services tab for our self-pay options. For massage, we ONLY accept Triwest.
  • Do you accept Health Spending Accounts (HSA)/Flex Spending Accounts (FSA)?
    We do accept HSA or Flex Spending Accounts. We also help provide paperwork (a superbill) for you to submit for reimbursement if you have out-of-network coverage, or have an HSA/FSA card.
  • How does it work?
    There are various scientific theories that try to explain how TCM works, but the truth is that the scientific theories that developed modern medicine (which are ~100 years old) is just beginning to understand this ancient medicine (over 3,000 years old). TCM mainly consists of acupuncture, herbal medicine, medical massage, cupping, gua sha, and moxa. Each specific service has advantages and disadvantages as well as differences in how it obtains the end result (healing). Generally speaking, the services we offer work on the nervous system (resetting pain, relaxing the body and sending signals to the brain to regulate functions). Services also work on the inflammatory response and help to trigger the self-healing process. TCM uses a different approach and terminology to medicine than Modern (Western) Medicine or the Scientific Approach. It uses a more holistic and (whole-body) time-tested approach. While TCM uses different terminology for symptoms and illness than Modern Medicine, they are commonly used to complement each other.
  • Why do you need my credit card information?
    We need this information to book your appointment due to our tight schedule. We do have a 24-Hour Cancellation Policy. We want to ensure our patients understand the importance of attending their appointment since we are reserving that time for you.
  • How long will the results of my facial last?
    The immediate effect of your facial - plump, radiant-looking skin will typically last anywhere from 3-5 days. Long-term results depend on how often you get facials and the quality of your post-treatment skincare routine. After a facial, it is very important to care for your skin properly to maintain the results.
  • How do I prep for a facial?
    Some tips you should follow to ensure you get optimum, long-lasting results from your facial treatment: Dress comfortable. We recommend wearing clothing that is easy to change in and out of. Skip any strong at home facial treatments and exfoliation at least a week before your appointment. Stay out of the sun and away from tanning five days before your facial. Skip waxing, tweezing or shaving your face two days before your facial.
  • What do I do after a Facial?
    Avoid touching your face. Try not to workout right after your treatment. Don’t wear make-up immediately following a facial for 6-8 hours. Avoid other facial treatments for 48 hours. Avoid the sun or making your face particularly warm – sauna, hot tub or bath. At home maintenance: cleanse, tone and moisturize your face daily. Drink plenty of water.
  • How often should I get a Classic Facial?
    Here at East2West, we recommend that you come in every 4-6 weeks for optimal results. That’s because it takes four weeks to generate new skin cells and you want to wait for your new skin turnover before your next treatment. Consistency is a key to maintaining the results of a facial, so it’s important to stay on schedule with your appointments.
  • How long does a Classic Facial take?
    A Classic Facial will typically be around 50 minutes. With add on services, the treatment can range from 75-90 minutes.
  • Can I only get add-on services?
    Of course! Although most of our add-ons are great paired with the Classic Facial for optimal results, you may get these add-ons alone: Facial Cupping, Massage, Gua Sha LED Light Therapy
  • What are the benefits of a Classic Facial?
    The concept of getting a facial goes above and beyond just pampering your skin. Allowing yourself to get a facial done professionally can help: · Stimulate collagen production · Increase oxygen flow · Skin detoxification · Improves blood circulation · Reduces stress · Prevents aging · Deep cleanses skin
  • What should I expect in an Classic Facial?
    Our Classic Facials include 8 basic steps! Pre Cleanse Skin Analysis 2nd Cleanse Exfoliant with Steam and Hand Massage Ultrasonic Extractions Décolleté and Facial Massage Masque Serum, Eye cream, Moisturizer, SPF, Lip Treatment
  • What products do you guys use?
    We use Eminence Organic Skin Care. Eminence Organic Skin Care believes in providing the best natural and organic skin care products possible. All products are proudly free of parabens, animal by-products, sodium lauryl sulfates, propylene glycol, harmful colorants and fragrances, mineral oils, petroleum, and other harsh cosmetic chemicals. Eminence products are made without severe heating or hydrogenating processes that can negatively affect the nutritional content and efficacy of natural ingredients.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) numbing cream is recommended. Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of the treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician-Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What is included in the Micro-Needling session?
    At East 2 West, our comprehensive Micro-Needling session is designed to provide you with a personalized and indulgent experience. During your Micro-Needling session, you can expect the following steps: Numbing Cream Application To ensure your comfort throughout the treatment, we apply a topical numbing cream to the treatment area. This cream helps minimize any potential discomfort, allowing you to relax and enjoy your session. Quick Wash Before proceeding with the Micro-Needling procedure, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Micro-Needling with Hyaluronic Acid Our skilled practitioners will perform the Micro-Needling treatment using a specialized device. The device features tiny, sterile needles that create controlled micro-injuries on the skin's surface. During the procedure, we infuse Hyaluronic Acid, a deeply hydrating and rejuvenating substance, to enhance the skin's plumpness and elasticity. Cooling and Hydrating Face Mask After the Micro-Needling treatment, we pamper your skin with a cooling and hydrating face mask. This step helps soothe the skin, reduce redness, and enhance post-treatment hydration. We prioritize your comfort, safety, and optimal results throughout the Micro-Needling session. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skin care needs.
  • Does Micro-Needling hurt?
    At East 2 West, your comfort is our top priority. We understand that undergoing any skincare treatment can raise questions about potential discomfort. Rest assured that during Micro-Needling, we take every measure to ensure a comfortable experience for our clients. We employ a topical numbing cream prior to the Micro-Needling treatment to minimize any potential discomfort. This cream helps numb the treated area, significantly reducing sensitivity during the procedure. Our skilled practitioners will apply the numbing cream thoroughly and allow sufficient time for it to take effect, ensuring that you can relax and enjoy your session without unnecessary discomfort. While individual pain thresholds may vary, most clients describe the sensation during Micro-Needling as fairly mild and tolerable. You may experience a slight tingling, tickling, or pricking sensation as the Micro-Needling device gently glides over your skin. However, the majority of clients find the procedure quite manageable and well worth the remarkable results it offers. Our team of experienced professionals will guide you through the entire process, ensuring that you feel comfortable and at ease. If you have any concerns or specific questions about pain management, please don't hesitate to communicate with our staff. We are here to address your needs and make your Micro-Needling experience as pleasant as possible. Experience the transformative benefits of Micro-Needling without unnecessary discomfort. Book your Micro-Needling session with East 2 West today and take the first step towards achieving radiant and youthful skin.
  • What is Micro-Needling?
    Micro-Needling is a revolutionary skincare treatment that harnesses the power of collagen stimulation, helping you achieve radiant and youthful skin. At East 2 West, we offer this cutting-edge technique to address a wide range of skin concerns. By using tiny, sterile needles to create controlled micro-injuries on the skin's surface, Micro-Needling triggers the body's natural healing response, promoting collagen production and cellular regeneration.
  • Recovery... is there any downtime with Micro-Needling?
    One of the advantages of Micro-Needling is that it typically involves minimal downtime, allowing you to quickly resume your daily activities. After your Micro-Needling session, it's normal for your skin to experience some redness and mild sensitivity, similar to a mild sunburn. However, these effects, if they present, are temporary and typically subside within a day or two. Microneedling tends to have milder after-effects than most other skin therapy treatments. Our experts will provide you with post-treatment care instructions to optimize your recovery and ensure the best possible results. These instructions may include: Avoiding Sun Exposure: It's essential to protect your skin from excessive sun exposure following Micro-Needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to shield your skin from harmful UV rays. Gentle Skincare Routine: During the first few days after Micro-Needling, it's important to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our experts will guide you on the appropriate skincare products to use during this time. Moisturizing: Keeping your skin well-hydrated is crucial for optimal healing. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Micro-Needling treatment. Many clients experience no after-effects, some clients may experience slight peeling or flaking of the skin, similar to a mild sunburn, during the initial healing phase. However, this is a normal part of the skin's natural renewal process and should resolve within a few days. Our team of experts will provide you with detailed information and support throughout your Micro-Needling journey. If you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of Micro-Needling without significant downtime. Book your Micro-Needling session at East 2 West and enjoy a revitalized complexion with minimal interruption to your daily routine.
  • What conditions are treated with Micro-Needling?
    Micro-Needling is a versatile treatment that effectively addresses various skin conditions, including but not limited to: Stimulating collagen production, improving skin elasticity, and reducing the signs of aging. Minimizing the appearance of fine lines, wrinkles, and sun damage Evening out skin tone, reducing pigmentation, texture, and pore size concerns Reviving that youthful and vibrant complexion to counter dull and lackluster skin Lightning the appearance of scarring or stretch marks and promoting smoother skin At East 2 West, we are dedicated to helping you achieve the radiant and youthful skin you desire. Book your Micro-Needling session today and embark on a transformative journey towards healthier and more beautiful skin.
  • What should I expect in a Micro-Needling session?
    During your Micro-Needling session at East 2 West, our skilled practitioners will provide a personalized and indulgent experience. Here's what you can expect: Tailored Treatment Our experts will customize the Micro-Needling treatment to address your unique needs and skin goals. Enjoy a personalized approach that ensures optimal results. Comfortable Procedure The procedure involves the gentle application of tiny, sterile needles to your skin. While you may experience a slight tingling sensation, our practitioners will ensure your comfort throughout the session. Nourishment and Care Your skin will be nourished and pampered during the Micro-Needling treatment. We use high-quality skincare products to enhance the effectiveness of the procedure and leave your skin feeling refreshed. Precise Targeting Our practitioners will strategically target the areas of concern, ensuring that the Micro-Needling treatment addresses your specific skin issues.
  • What are the benefits of Nano-Needling?
    1. Enhanced Product Absorption Nano-Needling’s microchannels maximize the absorption of skincare products, allowing active ingredients to deeply penetrate the skin. This results in intensified product benefits and more visible improvements. 2. Improved Skin Hydration By infusing the skin with nourishing serums, Nano-Needling promotes deep hydration. It helps restore the moisture balance, leaving your skin plump, smooth, and supple. 3. Refinement of Skin Texture The fine tips used in Nano-Needling gently exfoliate the skin, promoting a smoother and more refined texture. Say goodbye to rough patches and hello to a silky complexion. 4. Minimal Downtime With minimal downtime, Nano-Needling allows you to resume your daily activities without significant interruption. It's a convenient treatment option for those with a busy lifestyle.
  • What is included in the Nano-Needling session?
    At East 2 West, our Nano-Needling session offers a gentle and rejuvenating experience for your skin. During your Nano-Needling session, you can expect the following steps: Quick Wash Before beginning the Nano-Needling treatment, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Nano-Needling Treatment Our skilled practitioners will perform the Nano-Needling procedure using specialized ultra-fine tips. These tips create tiny channels on the skin's surface, allowing for enhanced product absorption and improved hydration and texture. The treatment is gentle and comfortable, with no need for numbing cream due to its non-invasive nature. Infusion of Targeted Ingredients During the Nano-Needling treatment, we infuse targeted ingredients into your skin based on your specific needs and goals. These ingredients may include hydrating serums, antioxidants, or other beneficial compounds, helping to nourish and revitalize your skin. Cooling and Hydrating Face Mask Following the Nano-Needling treatment, we apply a soothing and hydrating face mask. This step helps calm the skin, reduce any temporary redness, and promote post-treatment hydration. Our Nano-Needling session is designed to provide a gentle yet effective approach to rejuvenating your skin. The treatment is well-tolerated and does not require the application of numbing cream due to its comfortable nature. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skincare needs.
  • Conditions treated with Nano-Needling:
    Nano-Needling effectively addresses a wide range of skin concerns, including: • Fine lines and wrinkles • Uneven skin tone and texture • Dehydrated or dull-looking skin • Rough skin texture • Hyperpigmentation • Enlarged pores At East 2 West, we specialize in customizing nano-needling treatments to cater to your specific skin needs. Our experienced practitioners will design a personalized treatment plan to achieve optimal results for your unique concerns.
  • What is Nano-Needling?
    Nano-Needling is an advanced skincare treatment that utilizes ultra-fine, specialized tips to gently infuse targeted ingredients into the uppermost layers of the skin. These nano-sized tips create nanochannels, allowing potent serums and nutrients to penetrate deeply. The procedure is designed to enhance product absorption, improve skin hydration, and refine overall skin texture. Experience the transformative power of nano-needling at East 2 West.
  • What to expect in a Nano-Needling session
    During your Nano-Needling session at East 2 West, we prioritize your comfort and relaxation. During a Nano-Needling session, our skilled professionals will gently glide a specialized Nano-Needling device across your skin. The treatment is designed to be comfortable and well-tolerated, often described as a mild tingling sensation. Here's what you can expect during your treatment: Personalized Treatment Our experts will customize the Nano-Needling procedure to address your specific concerns and skincare goals. We tailor the treatment to deliver the best possible results for your unique skin. Gentle Procedure Nano-Needling is a gentle and non-invasive treatment. Numbing cream is not needed. You may experience a mild tingling or vibrating sensation as the specialized tips glide over your skin, delivering nourishing serums. Nourishment and Hydration Your skin will be treated with high-quality serums and nutrients during the procedure, providing nourishment and hydration to promote a radiant complexion. Precise Targeting Our practitioners will strategically target areas of concern, ensuring that the Nano-Needling treatment addresses your specific skin issues.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) (numbing cream recommended). Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What’s the recovery & downtime after Nano-Needling?
    Minimal Disruption, Maximum Results When it comes to skin rejuvenation, we understand the importance of treatments that fit seamlessly into your busy lifestyle. That's why we offer Nano-Needling, a cutting-edge procedure that delivers exceptional results with minimal downtime. With Nano-Needling, you can experience the transformative benefits of advanced skincare without significant interruption to your daily routine. Post-Treatment Recovery After your Nano-Needling session, your skin may exhibit slight redness or mild sensitivity, similar to a sunburn. However, these effects are temporary and generally resolve within a day or two. Nano-Needling typically involves less downtime compared to other skin therapies, allowing you to quickly return to your regular activities. To optimize your recovery and ensure optimal results, our experts will provide you with personalized post-treatment care instructions. These may include: Sun Protection Shielding your skin from excessive sun exposure is crucial following nano-needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to protect your skin from harmful UV rays. Gentle Skincare During the initial healing phase, it's essential to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our knowledgeable staff will guide you on the appropriate skincare products to use during this time. Hydration Keeping your skin well-hydrated is essential for optimal healing and rejuvenation. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin, enhancing the results of Nano-Needling. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Nano-Needling treatment. Some clients may experience mild peeling or flaking, similar to a sunburn, during the skin's natural renewal process. However, these effects are temporary and typically resolve within a few days, revealing a refreshed and revitalized complexion. Throughout your Nano-Needling journey, our team of experts is dedicated to providing you with detailed information and ongoing support. Should you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of nano-needling with minimal disruption to your daily life. Book your Nano-Needling session at East 2 West and unlock the true potential of your skin, revealing a more youthful and radiant appearance.
  • What is an Ultrasonic Deep Cleaning?
    An Ultrasonic Deep Cleaning uses a skincare tool that utilizes high-frequency sound waves to gently but deeply cleanse and exfoliate the skin. It typically consists of a handheld device with a flat metal or ceramic surface that vibrates at ultrasonic frequencies when in contact with the skin.
  • What does the Ultrasonic Deep Cleaning do?
    The device uses ultrasonic vibrations create microscopic bubbles in the cleansing solution or water applied to the skin. These bubbles implode and generate gentle pressure waves that help dislodge dirt, oil, and impurities from the pores. The vibrations also promote circulation, enhance product absorption, and exfoliate dead skin cells.
  • What are the benefits of getting an Ultrasonic Deep Cleaning?
    Using an ultrasonic deep cleaning offers several benefits for the skin, including: Deep Cleansing The vibrations and pressure waves help to effectively remove dirt, oil, makeup residue, and other impurities from the pores, resulting in a thorough and deep cleanse. Exfoliation The gentle vibrations help to loosen and exfoliate dead skin cells, revealing a smoother and more radiant complexion. Stimulated Collagen Production The ultrasonic vibrations can help stimulate collagen production in the skin, promoting firmness and elasticity over time. Enhanced Skin Texture Regular use of the device may contribute to smoother skin texture and improved overall skin tone. Improved Product Absorption By enhancing circulation and gently exfoliating the skin's surface, an ultrasonic deep cleaning device can improve the absorption of skincare products, allowing them to penetrate more deeply into the skin for enhanced effectiveness.
  • Does the Ultrasonic Deep Clean do extractions?
    No, an Ultrasonic Deep Cleaning device is primarily designed for deep cleansing, exfoliation, and enhancing product absorption. It is not specifically designed for extractions. Extractions typically involve manually removing blackheads, whiteheads, or clogged pores using specialized tools or by applying pressure with gloved fingers. While an ultrasonic deep cleaning device can help loosen and dislodge impurities from the pores, it may not be as effective as manual extractions for removing stubborn or deeply embedded comedones (blackheads). If acne is a concern for you, we recommend scheduling a consultation or an Acupuncture Facial and select this add-on to address acne from the inside and out!
  • Benefits of Microcurrent Therapy
    Enhance Skin Radiance Improved blood circulation and lymphatic drainage achieved through Microcurrent Therapy promote a healthy complexion. Experience a natural glow as nutrients are delivered to your skin cells and toxins are eliminated. Rejuvenate Your Look Microcurrent Therapy targets sagging facial muscles, helping to lift and tighten them, resulting in a more youthful and refreshed appearance. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Diminish Fine Lines & Wrinkles By stimulating collagen and elastin production, Microcurrent Therapy can reduce the appearance of fine lines and wrinkles, restoring a smoother and more youthful texture to your skin. Non-Invasive & Painless Microcurrent Therapy offers a non-invasive alternative to surgical procedures. Enjoy a painless treatment with no downtime, allowing you to get back to your daily activities immediately.
  • What is Microcurrent Therapy?
    Experience the power of microcurrent therapy, a cutting-edge facial rejuvenation treatment that offers a natural and non-surgical approach to achieving a youthful and revitalized appearance. By utilizing gentle electrical currents, this innovative technique stimulates your facial muscles, resulting in lifted, toned, and rejuvenated skin. Also known as a "natural facelift," microcurrent therapy provides an effective solution for reducing the signs of aging, without the need for invasive procedures or downtime.
  • How Microcurrent Therapy Works
    Microcurrent Therapy works by delivering gentle electrical currents to specific points on your face, mimicking your body's natural electrical impulses. These currents re-educate and retrain your facial muscles, resulting in a lifted and toned appearance. As the muscles become stronger and more defined, the skin above them appears smoother and tighter, reducing the signs of aging. Additionally, Microcurrent Therapy stimulates collagen and elastin production, vital proteins for maintaining skin elasticity. This helps to diminish fine lines and wrinkles, while improving overall skin firmness. The treatment also enhances blood circulation and lymphatic drainage, promoting detoxification and delivering essential nutrients to your skin cells for a radiant and youthful complexion. Experience the transformative power of Microcurrent Therapy, a safe and effective option for achieving a more youthful and rejuvenated appearance. Our expert professionals are here to guide you through the process, tailoring the treatment to your unique needs and helping you achieve the results you desire.
  • Benefits of Facial Gua Sha
    Lifted & Sculpted Face Facial Gua Sha stimulates circulation and promotes the realignment of the lifting structures in your face, helping you achieve a more lifted and sculpted look. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Muscle Tension Release By gliding the soft-edged stone along your facial curves, Facial Gua Sha breaks up muscle tension and promotes relaxation. Experience a release of built-up stress and tension, allowing your face to feel more relaxed and rejuvenated. Promotes Lymphatic Drainage The gentle pressure and gliding motion of Facial Gua Sha assist in promoting lymphatic drainage. This helps to reduce puffiness, eliminate toxins, and enhance overall skin clarity and radiance. Improved Circulation The stimulation of circulation during Facial Gua Sha brings fresh oxygen and nutrients to your skin cells, promoting a healthy and glowing complexion. Enjoy improved skin tone and texture as a result. Natural Rejuvenation Facial Gua Sha is a non-invasive and natural approach to facial rejuvenation. It harnesses the power of ancient techniques to enhance your skin's appearance and support your overall well-being, allowing you to embrace your natural beauty. Indulge in the transformative benefits of Facial Gua Sha and experience the radiant results it brings to your face. Our skilled practitioners are here to guide you through this ancient ritual, tailoring the treatment to your unique needs and helping you achieve the youthful and revitalized appearance you desire.
  • Benefits of Facial Cupping
    Increased Blood Flow Facial cupping promotes improved blood circulation to your skin. The gentle suction created by the cups helps to draw blood to the surface, delivering vital nutrients and oxygen to your skin cells. This enhanced blood flow contributes to a brighter, more vibrant complexion. Lymphatic Drainage By gliding the suction cup along specific areas of your face, facial cupping encourages lymphatic drainage. This process helps to remove excess fluid, reduce puffiness, and improve the overall appearance of your skin. Say goodbye to bloating and hello to a more sculpted and toned face. Detoxification Facial cupping aids in the removal of toxins and impurities from your skin. The suction created by the cups helps to pull out built-up toxins, leaving your skin clearer and more radiant. It can help to reduce the appearance of congestion, breakouts, and dullness, giving your skin a fresh and revitalized look. Relaxation & Tension Relief The gentle gliding motion of facial cupping provides a relaxing and soothing experience. It helps to release tension and tightness in the facial muscles, promoting a sense of relaxation and well-being. Feel the stress melt away as the cups work their magic on your skin. Revitalized & Glowing Complexion Facial cupping stimulates collagen production, which can lead to a more youthful and radiant complexion. The improved blood flow and oxygenation of the skin, along with the removal of toxins, contribute to a revitalized and healthy glow. Experience the benefits of facial cupping and reveal a revitalized, luminous beauty. Our skilled therapists will customize the treatment to address your specific needs, ensuring a relaxing and effective experience. Indulge in this holistic therapy and unlock your skin's natural radiance.
  • What conditions do we treat?
    We treat a variety of conditions in the following areas: pain and injury, general health & wellness, reproductive health, digestive health, and anti-aging or cosmetic concerns. In TCM, any condition can be classified and treated within the traditional medical system. The chances are highly likely that we can treat your concern. Consultations and treatment plans are designed to help you better understand treatment expectations.
  • How much is acupuncture (for new patients) without cupping?
    New Patient appointments include consultations and will still be $100. However, you should try cupping because it makes for a great combo.
  • Does acupuncture hurt?
    Most patients don’t feel anything during acupuncture; however, you might feel a slight pinch sensation that quickly fades. Treatments are NOT supposed to be painful, they are usually well tolerated, comfortable, deeply relaxing, and pain relieving.
  • Can I choose a male or female massage therapist?
    Yes, we understand that personal preferences may exist when it comes to choosing a massage therapist. While we offer the option to request a male or female therapist, we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits. Rest assured, our team is committed to providing a comfortable and professional environment for all clients, regardless of their therapist preference.
  • Are there any specific conditions or concerns that restrict me from massage?
    There are several contraindications for massage, which are situations or conditions in which massage may not be recommended or should be adjusted to ensure the safety and well-being of the client. It's important to consult with a qualified healthcare provider or licensed massage therapist to assess your specific situation. Some common contraindications for massage include: Infectious or contagious diseases: Massage should be avoided if you have an active contagious illness or infection to prevent the spread of the condition. Fever: If you have a fever, it is generally best to avoid massage as it may increase your body temperature and potentially worsen your condition. Acute injuries: Massage may be contraindicated in the presence of recent injuries, such as sprains, strains, or fractures. It's essential to allow proper healing time before receiving massage therapy. Open wounds or skin conditions: Massage should be avoided in areas with open wounds, cuts, burns, or contagious skin conditions to prevent further irritation or infection. Recent surgeries: It is important to consult with your healthcare provider before receiving a massage if you have undergone surgery, as certain techniques or areas may need to be avoided during the healing process. Blood clots or thrombosis: Massage is generally contraindicated in the presence of blood clots or conditions that increase the risk of clot formation, such as deep vein thrombosis (DVT) or thrombophlebitis. Severe cardiovascular conditions: Individuals with severe heart conditions, uncontrolled high blood pressure, or recent heart attacks should consult with their healthcare provider before receiving a massage. Pregnancy complications: Pregnant individuals with certain complications, such as preeclampsia or placenta previa, should avoid massage or receive a specialized prenatal massage from a therapist trained in pregnancy massage. Cancer or undergoing cancer treatment: Massage should be approached with caution for individuals
  • What types of massage do you offer?
    We offer two types of massage: Meridian and Medical Massage. They both can consist of a wide variety of techniques and styles of massage. Your treatment goals will help guide you on which service to choose. If you have a preference for a specific style of massage let us know or put it in your notes when booking, and we will do our best to accommodate you.
  • How will I feel after the massage?
    After a massage, it's common to experience a range of sensations and feelings. The specific effects can vary from person to person and depend on factors such as the type of massage received and individual response. In general, most clients feel a deep sense of relaxation and relief from muscle tension. You may also experience improved blood circulation, reduced stress levels, and increased overall well-being. It's not uncommon to feel a bit drowsy or have a heightened sense of relaxation, so it's recommended to take some time to rest and allow your body to fully absorb the benefits of the massage. Additionally, it's important to drink plenty of water to stay hydrated and help flush out any toxins that may have been released during the massage. Overall, the goal is for you to feel rejuvenated, restored, and balanced after your massage session.
  • Can I request a specific massage therapist for my session?
    Yes, when booking you may request a specific therapist, however we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits.
  • How far in advance do I need to book an appointment?
    When it comes to booking an appointment, we highly recommend scheduling in advance to secure your preferred date and time. Our massage therapy schedule tends to be quite busy, with occasional reschedules and cancellations. To ensure availability and accommodate your needs, we suggest booking your appointment approximately 1 to 1.5 weeks ahead of time. This allows us to better serve you and provide the exceptional massage experience you deserve. Don't hesitate to reach out and reserve your spot well in advance.
  • Can I only get add-on treatments (customize my own facial)?
    Our add-on services are best used to supplement cosmetic acupuncture and micro/nano-needling. However, you do have the option to build your own facial, based on what you want and/or what the provider recommends based on your concerns.
  • What type of products do you use in your facials?
    At East 2 West, we are committed to providing you with exceptional skincare experiences. We carefully select high-quality products to ensure that your facial treatments deliver optimal results. During our facials, we use a combination of premium brands, including "Eminence Organic Skin Care," along with all-natural oils and hypoallergenic products. Eminence Organic Skin Care: This professional skincare line offers a wide range of organic and natural products made from the finest ingredients. Eminence products are formulated to nourish, hydrate, and revitalize the skin, providing you with a luxurious and effective treatment. All-Natural Oils: To enhance the nourishing and moisturizing effects of our facials, we utilize all-natural oils. These oils are carefully selected for their rejuvenating properties and ability to promote a healthy complexion. Our skilled practitioners skillfully apply these oils to help balance the skin, restore radiance, and provide deep hydration. Hypoallergenic Products: We understand that every individual's skin is unique, and some may have sensitivities or allergies. To accommodate a wide range of skin types and ensure a comfortable experience, we incorporate hypoallergenic products into our facials. These products are formulated to be gentle and non-irritating, reducing the risk of adverse reactions while still delivering exceptional results. By combining the benefits of Eminence Organic Skin Care products, all-natural oils, and hypoallergenic formulations, we aim to provide you with a truly customized and rejuvenating facial experience. Our skilled practitioners will select the most suitable products for your specific skin type and concerns, ensuring that you receive the highest level of care and achieve radiant, healthy skin.
  • Is your Celluma LED device a red-light therapy?
    Yes, the Celluma device is a type of red-light therapy device. However, it utilizes a combination of red, blue, yellow, green, and near-infrared LED lights to provide additional therapeutic benefits to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects. For more information on the specific device we use and the benefits, visit the Celluma website.
  • What type of facial treatment should I book?
    Both of our signature facials are great and provide a wide variety of results. If you are unsure, we can always schedule you for a consultation and our provider will help determine the best treatment(s) for you.

Our Facial Add-Ons

Ultrasonic Deep Clean

Gently cleanse and transform the skin using high-frequency sound waves

The Ultrasonic Deep Clean uses high-frequency sound waves to gently exfoliate away dead skin cells and clogged pores. Gentler than other forms of exfoliation, the high-frequency also helps transform the skin by improving skin texture and tone.

 

This is good for: Dry, oily, or combination skin, clogged pores and acne 
 

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  • Benefits of Facial Massage
    Relaxation & Tension Release Facial massage provides a deeply relaxing experience, helping to release tension and stress in your face, neck, and shoulders. Feel the soothing touch of our skilled therapists as they melt away the day's worries, leaving you with a renewed sense of calm and tranquility. Enhanced Facial Tone & Contour Facial massage helps to realign the lifting structures of your face, promoting a more toned and defined appearance. Regular sessions can contribute to improved muscle tone, resulting in a lifted and firmer facial contour. Improved Circulation Through gentle manipulation and stimulation, facial massage promotes blood circulation to the skin. This increased blood flow brings essential nutrients and oxygen to your facial cells, resulting in a healthier, more vibrant complexion. Lymphatic Drainage By using specific techniques, facial massage encourages lymphatic drainage, helping to reduce puffiness and congestion. It aids in eliminating toxins and waste products from your skin, leaving it looking fresh and revitalized. Stress Relief & Overall Well-Being Beyond the physical benefits, facial massage provides a moment of relaxation and self-care, allowing you to unwind and rejuvenate both physically and mentally. It helps to alleviate stress and promote a sense of well-being, leaving you feeling refreshed and revitalized. Experience the transformative effects of our facial massage as our skilled therapists customize the treatment to address your unique needs. Whether you seek improved circulation, lymphatic drainage, or simply a moment of relaxation, our facial massage will leave you with a radiant glow and a renewed sense of harmony.
  • What is Celluma LED Therapy?
    Discover the power of Celluma LED Therapy, a revolutionary treatment that harnesses the healing potential of light. Using advanced LED technology, Celluma stimulates natural rejuvenation processes in your skin and body, helping you achieve a radiant, youthful appearance and overall well-being. Whether you're seeking skin rejuvenation, pain relief, or acne treatment, Celluma offers a safe, non-invasive solution that can transform your beauty and wellness routine.
  • Benefits of Celluma LED Therapy
    Rejuvenate Your Skin Celluma stimulates collagen production, diminishing the appearance of fine lines, wrinkles, and age spots. Experience firmer, smoother skin and a more youthful complexion. Heal & Soothe Whether you're dealing with an injury, chronic pain, or inflammation, Celluma's LED therapy can provide relief. It boosts circulation, reduces swelling, and accelerates the healing process for a faster recovery. Say Goodbye to Acne & Skin Inflammation Combat acne and achieve clearer skin with Celluma's blue light therapy. It targets the bacteria that cause breakouts, helping to minimize acne lesions and prevent future flare-ups. Safe & Non-Invasive Celluma LED therapy is a gentle, non-thermal treatment that is suitable for all skin types. It doesn't require downtime, and you can enjoy the benefits without any discomfort or side effects. Convenient & Relaxing A Celluma session is a quick and relaxing experience that can easily be incorporated into your busy schedule. Sit back, unwind, and let the power of light revitalize your skin and body. Celluma LED Therapy is used in various medical and cosmetic applications. It is commonly used for skin rejuvenation, wound healing, pain management, and reduction of inflammation. It is also used in some dermatological conditions, such as acne and psoriasis.
  • How It Works
    Celluma LED Therapy works by delivering specific wavelengths of light energy to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. Celluma utilizes a combination of frequencies with the following benefits: The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects.
  • Exfoliation
    Exfoliation is a key step in a facial to remove dead skin cells and promote cell turnover. It can be done using physical exfoliants (such as scrubs) or chemical exfoliants (such as peels or enzymes).
  • Extraction
    Extraction involves the removal of blackheads, whiteheads, and other impurities from the skin. This step is typically performed by a trained esthetician using specialized tools or techniques.
  • Cleansing and Preparation
    Facials often begin with a thorough cleansing of the face to remove dirt, oil, and impurities. This step prepares the skin for further treatments and helps ensure optimal product absorption.
  • Does treatment hurt?
    Everyone’s individual sensitivity varies both overall and daily. Generally speaking the services we provide are not intended to be painful, and to the contrary patients tend to find them deeply relaxing and relieving. There may be some sensation as therapy is performed, but many patients do not experience any or very minor and tolerable discomfort from treatment.
  • What if I don’t know what I need?
    The New Patient Acupuncture Special is recommended for most new patients (unless they are afraid of needles). It includes Consultation, Acupuncture, Cupping and a Personalized Treatment Plan. It is targeted to address your specific concern(s) and condition(s). You can separately schedule a consultation ($40). The main point of consultation is to answer any individualized questions you may have about treatment, and to make treatment recommendations.
  • How many treatments will it take to treat my concern?
    Everyone responds differently to treatment. We typically recommend 3-5 sessions as a trial to see how you respond to treatment. Your first appointment will include a consultation and treatment plan, this will help you get a better idea of the best services and frequency of treatment required to get the best results.
  • Is there parking available at your location?
    Yes, there is ample free parking. We are located on the top ground level of a 3-tier shopping next door to Jamba Juice, Starbucks, and Jack-in-the-Box, in the Kunia Shopping Center.
  • What is your cancellation policy?
    What if I need to cancel or reschedule my appointment? You may cancel and reschedule online with your account in Jane. Please note that we do have a 24-hour cancellation policy which may affect your ability to cancel or reschedule your upcoming appointment. If you need assistance in canceling or rescheduling an appointment, please call our clinic for assistance. Failure to cancel more than 24-hours prior to your appointment may result in a late cancellation fee of $80. If your appointment is on a Monday or an observed Holiday and you plan to cancel/reschedule, you must notify us no later than the last business day, prior to closing hours. Appointment notifications are automatically sent by our system, and can be modified for individuals if they need more or less assistance with remembering their scheduled appointments. Use your Jane account to modify your appointment reminders or ask our staff for assistance.
  • Are gratuities included, or should I tip the therapist?
    Gratuities are not included in our service prices. If you feel satisfied with the service you have received, you are welcome to show your appreciation by leaving a tip for your therapist. Tipping is a way to acknowledge their skill and dedication. The recommended gratuity amount is typically 15-20% of the service cost, but the final decision is entirely up to you.
  • Do you offer any discounts, packages, or memberships?
    Yes, we do have additional discounts, but we recommend just booking your first appointment, after your first visit, your best pricing options will be personalized and presented to you based on your concerns and treatment goals/needs. Acupuncture For new patients, we recommend booking our “New Patient Special” it is the best deal and will often give you the best results since it is able to treat a wide variety of conditions. Massage & Facials For new patients, we recommend booking a single session, or consultation. A treatment plan with pricing options will be provided on your first visit. Cupping, Guasha, & Moxa For new patients, we recommend booking a single session, or consultation. Typically, these services are used to complement an acupuncture treatment. However, if you wish to book a single session you also have that option. A treatment plan with pricing options will be provided on your first visit.
  • How long does one appointment take?
    New patient appointments usually take from 30 to 90 mins depending on services received. As a general rule of thumb, services are typically broken up into timed 15-minute billable increments, however some services may take a bit longer or shorter than others.
  • How do I prepare for my first visit?
    First Appointment Checklist 1. Arrive 10-20 minutes early to fill out our intake form and new patient paperwork. 2. Wear loose fitting clothing that allows for easy access to elbows and knees, as well as your area of concern. 3. Don’t come on an empty or full stomach, but a small snack is recommended. Keep in mind you may be lying face down on your stomach for an extended period of time. 4. What to bring: government-issued ID, insurance card, medical records (optional), list of medications (optional) 5. Make a list of your top concerns and be ready to discuss them with us!
  • What kind of cupping do you do?
    We practice multiple methods of cupping in our clinic. Your practitioner will evaluate you and decide which is the best method for you.
  • How can I schedule an appointment?
    We use an online booking and Electronic Health Records (EHR) system east2west.janeapp.com. If you have trouble or are confused, call us at (808) 364 - 1555. We recommend booking online, all of your new patient paperwork will be sent to you from this system, and it will make the process smoother. Acupuncture Appointments New Patients: If this is your first time in our clinic, you will book under “Acupuncture - New Patient.” Even if you are unsure what you will need, this will allow the Practitioner during the consultation will be able to go over more detail your concerns and provide recommendations and specials best suited for your situation. Returning Patients: If you have an existing package/membership, please choose “Acupuncture - Returning Patient” and notate in the comment box that you have a package and/or have a membership open. This will let our team know to update your appointment type prior to coming in for treatment. If you forget to add a note in the comment box, you may let our team know when you arrive at your appointment or give one of our offices a call. Multiple Bookings/Services: If you are wanting to book multiple services for yourself, you may book one and then notate in the comment box all the services you would like to add on to your original appointment or give our office a call and we can do that for you. Insurance Patients: If you are a patient who has already verified your insurance with us and is looking to book your next appointment online, please choose “Acupuncture - Returning Patient” and notate in the comment box which insurance you are currently using. Massage & Facials Appointments Call us at (808) 364-1555. Due to online booking (scheduling) limitations, you must call the clinic to book these services. In some cases, it may be possible to check the availability online prior to calling. Cupping, Guasha, & Moxa (ONLY) Appointments If you are booking multiple services, book the highest price service and put in the note what additional services you want us to book you for at that time. If you ONLY want one of these services (cupping for instance), choose “Single Treatment” and select the service desired.
  • Do you accept insurance?
    Yes, (for acupuncture) we do accept some health insurances such as: HMAA/HWMG (Hawaii Medical Assurance Association/Hawaii-Western Management Group) UHC (United HealthCare) Humana TriWest (Prior Service Military) (acupuncture & massage) Workman's Compensation (Work Injury) Motor Vehicle Accident (MVA)/ Personal Injury (PI) Please note: We need to pre-verify your insurance coverage prior to receiving treatment (takes ~24-48 hours depending on insurance company). If you wish to use your insurance, please contact our office. Due to difficulty with reimbursement, we no longer accept HMSA, Kaiser, ASH, or UHA, but if you have Out-of-Network benefits we can help. Unfortunately, TriCare does not cover acupuncture at this time. If your insurance company allows, we can provide a detailed receipt required for you to submit for reimbursement. Please note: not all health insurance plans cover acupuncture treatments. We recommend calling the phone number on the back of your health insurance card and ask your insurance company if you have acupuncture benefits. If you believe you have acupuncture benefits and would like us to pre-authorize your coverage, please give us a call prior to scheduling an appointment online. If you do not have acupuncture coverage, no problem, we do have competitive self-pay rates, see our services tab for our self-pay options. For massage, we ONLY accept Triwest.
  • Do you accept Health Spending Accounts (HSA)/Flex Spending Accounts (FSA)?
    We do accept HSA or Flex Spending Accounts. We also help provide paperwork (a superbill) for you to submit for reimbursement if you have out-of-network coverage, or have an HSA/FSA card.
  • How does it work?
    There are various scientific theories that try to explain how TCM works, but the truth is that the scientific theories that developed modern medicine (which are ~100 years old) is just beginning to understand this ancient medicine (over 3,000 years old). TCM mainly consists of acupuncture, herbal medicine, medical massage, cupping, gua sha, and moxa. Each specific service has advantages and disadvantages as well as differences in how it obtains the end result (healing). Generally speaking, the services we offer work on the nervous system (resetting pain, relaxing the body and sending signals to the brain to regulate functions). Services also work on the inflammatory response and help to trigger the self-healing process. TCM uses a different approach and terminology to medicine than Modern (Western) Medicine or the Scientific Approach. It uses a more holistic and (whole-body) time-tested approach. While TCM uses different terminology for symptoms and illness than Modern Medicine, they are commonly used to complement each other.
  • Why do you need my credit card information?
    We need this information to book your appointment due to our tight schedule. We do have a 24-Hour Cancellation Policy. We want to ensure our patients understand the importance of attending their appointment since we are reserving that time for you.
  • How long will the results of my facial last?
    The immediate effect of your facial - plump, radiant-looking skin will typically last anywhere from 3-5 days. Long-term results depend on how often you get facials and the quality of your post-treatment skincare routine. After a facial, it is very important to care for your skin properly to maintain the results.
  • How do I prep for a facial?
    Some tips you should follow to ensure you get optimum, long-lasting results from your facial treatment: Dress comfortable. We recommend wearing clothing that is easy to change in and out of. Skip any strong at home facial treatments and exfoliation at least a week before your appointment. Stay out of the sun and away from tanning five days before your facial. Skip waxing, tweezing or shaving your face two days before your facial.
  • What do I do after a Facial?
    Avoid touching your face. Try not to workout right after your treatment. Don’t wear make-up immediately following a facial for 6-8 hours. Avoid other facial treatments for 48 hours. Avoid the sun or making your face particularly warm – sauna, hot tub or bath. At home maintenance: cleanse, tone and moisturize your face daily. Drink plenty of water.
  • How often should I get a Classic Facial?
    Here at East2West, we recommend that you come in every 4-6 weeks for optimal results. That’s because it takes four weeks to generate new skin cells and you want to wait for your new skin turnover before your next treatment. Consistency is a key to maintaining the results of a facial, so it’s important to stay on schedule with your appointments.
  • How long does a Classic Facial take?
    A Classic Facial will typically be around 50 minutes. With add on services, the treatment can range from 75-90 minutes.
  • Can I only get add-on services?
    Of course! Although most of our add-ons are great paired with the Classic Facial for optimal results, you may get these add-ons alone: Facial Cupping, Massage, Gua Sha LED Light Therapy
  • What are the benefits of a Classic Facial?
    The concept of getting a facial goes above and beyond just pampering your skin. Allowing yourself to get a facial done professionally can help: · Stimulate collagen production · Increase oxygen flow · Skin detoxification · Improves blood circulation · Reduces stress · Prevents aging · Deep cleanses skin
  • What should I expect in an Classic Facial?
    Our Classic Facials include 8 basic steps! Pre Cleanse Skin Analysis 2nd Cleanse Exfoliant with Steam and Hand Massage Ultrasonic Extractions Décolleté and Facial Massage Masque Serum, Eye cream, Moisturizer, SPF, Lip Treatment
  • What products do you guys use?
    We use Eminence Organic Skin Care. Eminence Organic Skin Care believes in providing the best natural and organic skin care products possible. All products are proudly free of parabens, animal by-products, sodium lauryl sulfates, propylene glycol, harmful colorants and fragrances, mineral oils, petroleum, and other harsh cosmetic chemicals. Eminence products are made without severe heating or hydrogenating processes that can negatively affect the nutritional content and efficacy of natural ingredients.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) numbing cream is recommended. Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of the treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician-Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What is included in the Micro-Needling session?
    At East 2 West, our comprehensive Micro-Needling session is designed to provide you with a personalized and indulgent experience. During your Micro-Needling session, you can expect the following steps: Numbing Cream Application To ensure your comfort throughout the treatment, we apply a topical numbing cream to the treatment area. This cream helps minimize any potential discomfort, allowing you to relax and enjoy your session. Quick Wash Before proceeding with the Micro-Needling procedure, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Micro-Needling with Hyaluronic Acid Our skilled practitioners will perform the Micro-Needling treatment using a specialized device. The device features tiny, sterile needles that create controlled micro-injuries on the skin's surface. During the procedure, we infuse Hyaluronic Acid, a deeply hydrating and rejuvenating substance, to enhance the skin's plumpness and elasticity. Cooling and Hydrating Face Mask After the Micro-Needling treatment, we pamper your skin with a cooling and hydrating face mask. This step helps soothe the skin, reduce redness, and enhance post-treatment hydration. We prioritize your comfort, safety, and optimal results throughout the Micro-Needling session. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skin care needs.
  • Does Micro-Needling hurt?
    At East 2 West, your comfort is our top priority. We understand that undergoing any skincare treatment can raise questions about potential discomfort. Rest assured that during Micro-Needling, we take every measure to ensure a comfortable experience for our clients. We employ a topical numbing cream prior to the Micro-Needling treatment to minimize any potential discomfort. This cream helps numb the treated area, significantly reducing sensitivity during the procedure. Our skilled practitioners will apply the numbing cream thoroughly and allow sufficient time for it to take effect, ensuring that you can relax and enjoy your session without unnecessary discomfort. While individual pain thresholds may vary, most clients describe the sensation during Micro-Needling as fairly mild and tolerable. You may experience a slight tingling, tickling, or pricking sensation as the Micro-Needling device gently glides over your skin. However, the majority of clients find the procedure quite manageable and well worth the remarkable results it offers. Our team of experienced professionals will guide you through the entire process, ensuring that you feel comfortable and at ease. If you have any concerns or specific questions about pain management, please don't hesitate to communicate with our staff. We are here to address your needs and make your Micro-Needling experience as pleasant as possible. Experience the transformative benefits of Micro-Needling without unnecessary discomfort. Book your Micro-Needling session with East 2 West today and take the first step towards achieving radiant and youthful skin.
  • What is Micro-Needling?
    Micro-Needling is a revolutionary skincare treatment that harnesses the power of collagen stimulation, helping you achieve radiant and youthful skin. At East 2 West, we offer this cutting-edge technique to address a wide range of skin concerns. By using tiny, sterile needles to create controlled micro-injuries on the skin's surface, Micro-Needling triggers the body's natural healing response, promoting collagen production and cellular regeneration.
  • Recovery... is there any downtime with Micro-Needling?
    One of the advantages of Micro-Needling is that it typically involves minimal downtime, allowing you to quickly resume your daily activities. After your Micro-Needling session, it's normal for your skin to experience some redness and mild sensitivity, similar to a mild sunburn. However, these effects, if they present, are temporary and typically subside within a day or two. Microneedling tends to have milder after-effects than most other skin therapy treatments. Our experts will provide you with post-treatment care instructions to optimize your recovery and ensure the best possible results. These instructions may include: Avoiding Sun Exposure: It's essential to protect your skin from excessive sun exposure following Micro-Needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to shield your skin from harmful UV rays. Gentle Skincare Routine: During the first few days after Micro-Needling, it's important to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our experts will guide you on the appropriate skincare products to use during this time. Moisturizing: Keeping your skin well-hydrated is crucial for optimal healing. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Micro-Needling treatment. Many clients experience no after-effects, some clients may experience slight peeling or flaking of the skin, similar to a mild sunburn, during the initial healing phase. However, this is a normal part of the skin's natural renewal process and should resolve within a few days. Our team of experts will provide you with detailed information and support throughout your Micro-Needling journey. If you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of Micro-Needling without significant downtime. Book your Micro-Needling session at East 2 West and enjoy a revitalized complexion with minimal interruption to your daily routine.
  • What conditions are treated with Micro-Needling?
    Micro-Needling is a versatile treatment that effectively addresses various skin conditions, including but not limited to: Stimulating collagen production, improving skin elasticity, and reducing the signs of aging. Minimizing the appearance of fine lines, wrinkles, and sun damage Evening out skin tone, reducing pigmentation, texture, and pore size concerns Reviving that youthful and vibrant complexion to counter dull and lackluster skin Lightning the appearance of scarring or stretch marks and promoting smoother skin At East 2 West, we are dedicated to helping you achieve the radiant and youthful skin you desire. Book your Micro-Needling session today and embark on a transformative journey towards healthier and more beautiful skin.
  • What should I expect in a Micro-Needling session?
    During your Micro-Needling session at East 2 West, our skilled practitioners will provide a personalized and indulgent experience. Here's what you can expect: Tailored Treatment Our experts will customize the Micro-Needling treatment to address your unique needs and skin goals. Enjoy a personalized approach that ensures optimal results. Comfortable Procedure The procedure involves the gentle application of tiny, sterile needles to your skin. While you may experience a slight tingling sensation, our practitioners will ensure your comfort throughout the session. Nourishment and Care Your skin will be nourished and pampered during the Micro-Needling treatment. We use high-quality skincare products to enhance the effectiveness of the procedure and leave your skin feeling refreshed. Precise Targeting Our practitioners will strategically target the areas of concern, ensuring that the Micro-Needling treatment addresses your specific skin issues.
  • What are the benefits of Nano-Needling?
    1. Enhanced Product Absorption Nano-Needling’s microchannels maximize the absorption of skincare products, allowing active ingredients to deeply penetrate the skin. This results in intensified product benefits and more visible improvements. 2. Improved Skin Hydration By infusing the skin with nourishing serums, Nano-Needling promotes deep hydration. It helps restore the moisture balance, leaving your skin plump, smooth, and supple. 3. Refinement of Skin Texture The fine tips used in Nano-Needling gently exfoliate the skin, promoting a smoother and more refined texture. Say goodbye to rough patches and hello to a silky complexion. 4. Minimal Downtime With minimal downtime, Nano-Needling allows you to resume your daily activities without significant interruption. It's a convenient treatment option for those with a busy lifestyle.
  • What is included in the Nano-Needling session?
    At East 2 West, our Nano-Needling session offers a gentle and rejuvenating experience for your skin. During your Nano-Needling session, you can expect the following steps: Quick Wash Before beginning the Nano-Needling treatment, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Nano-Needling Treatment Our skilled practitioners will perform the Nano-Needling procedure using specialized ultra-fine tips. These tips create tiny channels on the skin's surface, allowing for enhanced product absorption and improved hydration and texture. The treatment is gentle and comfortable, with no need for numbing cream due to its non-invasive nature. Infusion of Targeted Ingredients During the Nano-Needling treatment, we infuse targeted ingredients into your skin based on your specific needs and goals. These ingredients may include hydrating serums, antioxidants, or other beneficial compounds, helping to nourish and revitalize your skin. Cooling and Hydrating Face Mask Following the Nano-Needling treatment, we apply a soothing and hydrating face mask. This step helps calm the skin, reduce any temporary redness, and promote post-treatment hydration. Our Nano-Needling session is designed to provide a gentle yet effective approach to rejuvenating your skin. The treatment is well-tolerated and does not require the application of numbing cream due to its comfortable nature. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skincare needs.
  • Conditions treated with Nano-Needling:
    Nano-Needling effectively addresses a wide range of skin concerns, including: • Fine lines and wrinkles • Uneven skin tone and texture • Dehydrated or dull-looking skin • Rough skin texture • Hyperpigmentation • Enlarged pores At East 2 West, we specialize in customizing nano-needling treatments to cater to your specific skin needs. Our experienced practitioners will design a personalized treatment plan to achieve optimal results for your unique concerns.
  • What is Nano-Needling?
    Nano-Needling is an advanced skincare treatment that utilizes ultra-fine, specialized tips to gently infuse targeted ingredients into the uppermost layers of the skin. These nano-sized tips create nanochannels, allowing potent serums and nutrients to penetrate deeply. The procedure is designed to enhance product absorption, improve skin hydration, and refine overall skin texture. Experience the transformative power of nano-needling at East 2 West.
  • What to expect in a Nano-Needling session
    During your Nano-Needling session at East 2 West, we prioritize your comfort and relaxation. During a Nano-Needling session, our skilled professionals will gently glide a specialized Nano-Needling device across your skin. The treatment is designed to be comfortable and well-tolerated, often described as a mild tingling sensation. Here's what you can expect during your treatment: Personalized Treatment Our experts will customize the Nano-Needling procedure to address your specific concerns and skincare goals. We tailor the treatment to deliver the best possible results for your unique skin. Gentle Procedure Nano-Needling is a gentle and non-invasive treatment. Numbing cream is not needed. You may experience a mild tingling or vibrating sensation as the specialized tips glide over your skin, delivering nourishing serums. Nourishment and Hydration Your skin will be treated with high-quality serums and nutrients during the procedure, providing nourishment and hydration to promote a radiant complexion. Precise Targeting Our practitioners will strategically target areas of concern, ensuring that the Nano-Needling treatment addresses your specific skin issues.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) (numbing cream recommended). Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What’s the recovery & downtime after Nano-Needling?
    Minimal Disruption, Maximum Results When it comes to skin rejuvenation, we understand the importance of treatments that fit seamlessly into your busy lifestyle. That's why we offer Nano-Needling, a cutting-edge procedure that delivers exceptional results with minimal downtime. With Nano-Needling, you can experience the transformative benefits of advanced skincare without significant interruption to your daily routine. Post-Treatment Recovery After your Nano-Needling session, your skin may exhibit slight redness or mild sensitivity, similar to a sunburn. However, these effects are temporary and generally resolve within a day or two. Nano-Needling typically involves less downtime compared to other skin therapies, allowing you to quickly return to your regular activities. To optimize your recovery and ensure optimal results, our experts will provide you with personalized post-treatment care instructions. These may include: Sun Protection Shielding your skin from excessive sun exposure is crucial following nano-needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to protect your skin from harmful UV rays. Gentle Skincare During the initial healing phase, it's essential to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our knowledgeable staff will guide you on the appropriate skincare products to use during this time. Hydration Keeping your skin well-hydrated is essential for optimal healing and rejuvenation. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin, enhancing the results of Nano-Needling. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Nano-Needling treatment. Some clients may experience mild peeling or flaking, similar to a sunburn, during the skin's natural renewal process. However, these effects are temporary and typically resolve within a few days, revealing a refreshed and revitalized complexion. Throughout your Nano-Needling journey, our team of experts is dedicated to providing you with detailed information and ongoing support. Should you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of nano-needling with minimal disruption to your daily life. Book your Nano-Needling session at East 2 West and unlock the true potential of your skin, revealing a more youthful and radiant appearance.
  • What is an Ultrasonic Deep Cleaning?
    An Ultrasonic Deep Cleaning uses a skincare tool that utilizes high-frequency sound waves to gently but deeply cleanse and exfoliate the skin. It typically consists of a handheld device with a flat metal or ceramic surface that vibrates at ultrasonic frequencies when in contact with the skin.
  • What does the Ultrasonic Deep Cleaning do?
    The device uses ultrasonic vibrations create microscopic bubbles in the cleansing solution or water applied to the skin. These bubbles implode and generate gentle pressure waves that help dislodge dirt, oil, and impurities from the pores. The vibrations also promote circulation, enhance product absorption, and exfoliate dead skin cells.
  • What are the benefits of getting an Ultrasonic Deep Cleaning?
    Using an ultrasonic deep cleaning offers several benefits for the skin, including: Deep Cleansing The vibrations and pressure waves help to effectively remove dirt, oil, makeup residue, and other impurities from the pores, resulting in a thorough and deep cleanse. Exfoliation The gentle vibrations help to loosen and exfoliate dead skin cells, revealing a smoother and more radiant complexion. Stimulated Collagen Production The ultrasonic vibrations can help stimulate collagen production in the skin, promoting firmness and elasticity over time. Enhanced Skin Texture Regular use of the device may contribute to smoother skin texture and improved overall skin tone. Improved Product Absorption By enhancing circulation and gently exfoliating the skin's surface, an ultrasonic deep cleaning device can improve the absorption of skincare products, allowing them to penetrate more deeply into the skin for enhanced effectiveness.
  • Does the Ultrasonic Deep Clean do extractions?
    No, an Ultrasonic Deep Cleaning device is primarily designed for deep cleansing, exfoliation, and enhancing product absorption. It is not specifically designed for extractions. Extractions typically involve manually removing blackheads, whiteheads, or clogged pores using specialized tools or by applying pressure with gloved fingers. While an ultrasonic deep cleaning device can help loosen and dislodge impurities from the pores, it may not be as effective as manual extractions for removing stubborn or deeply embedded comedones (blackheads). If acne is a concern for you, we recommend scheduling a consultation or an Acupuncture Facial and select this add-on to address acne from the inside and out!
  • Benefits of Microcurrent Therapy
    Enhance Skin Radiance Improved blood circulation and lymphatic drainage achieved through Microcurrent Therapy promote a healthy complexion. Experience a natural glow as nutrients are delivered to your skin cells and toxins are eliminated. Rejuvenate Your Look Microcurrent Therapy targets sagging facial muscles, helping to lift and tighten them, resulting in a more youthful and refreshed appearance. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Diminish Fine Lines & Wrinkles By stimulating collagen and elastin production, Microcurrent Therapy can reduce the appearance of fine lines and wrinkles, restoring a smoother and more youthful texture to your skin. Non-Invasive & Painless Microcurrent Therapy offers a non-invasive alternative to surgical procedures. Enjoy a painless treatment with no downtime, allowing you to get back to your daily activities immediately.
  • What is Microcurrent Therapy?
    Experience the power of microcurrent therapy, a cutting-edge facial rejuvenation treatment that offers a natural and non-surgical approach to achieving a youthful and revitalized appearance. By utilizing gentle electrical currents, this innovative technique stimulates your facial muscles, resulting in lifted, toned, and rejuvenated skin. Also known as a "natural facelift," microcurrent therapy provides an effective solution for reducing the signs of aging, without the need for invasive procedures or downtime.
  • How Microcurrent Therapy Works
    Microcurrent Therapy works by delivering gentle electrical currents to specific points on your face, mimicking your body's natural electrical impulses. These currents re-educate and retrain your facial muscles, resulting in a lifted and toned appearance. As the muscles become stronger and more defined, the skin above them appears smoother and tighter, reducing the signs of aging. Additionally, Microcurrent Therapy stimulates collagen and elastin production, vital proteins for maintaining skin elasticity. This helps to diminish fine lines and wrinkles, while improving overall skin firmness. The treatment also enhances blood circulation and lymphatic drainage, promoting detoxification and delivering essential nutrients to your skin cells for a radiant and youthful complexion. Experience the transformative power of Microcurrent Therapy, a safe and effective option for achieving a more youthful and rejuvenated appearance. Our expert professionals are here to guide you through the process, tailoring the treatment to your unique needs and helping you achieve the results you desire.
  • Benefits of Facial Gua Sha
    Lifted & Sculpted Face Facial Gua Sha stimulates circulation and promotes the realignment of the lifting structures in your face, helping you achieve a more lifted and sculpted look. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Muscle Tension Release By gliding the soft-edged stone along your facial curves, Facial Gua Sha breaks up muscle tension and promotes relaxation. Experience a release of built-up stress and tension, allowing your face to feel more relaxed and rejuvenated. Promotes Lymphatic Drainage The gentle pressure and gliding motion of Facial Gua Sha assist in promoting lymphatic drainage. This helps to reduce puffiness, eliminate toxins, and enhance overall skin clarity and radiance. Improved Circulation The stimulation of circulation during Facial Gua Sha brings fresh oxygen and nutrients to your skin cells, promoting a healthy and glowing complexion. Enjoy improved skin tone and texture as a result. Natural Rejuvenation Facial Gua Sha is a non-invasive and natural approach to facial rejuvenation. It harnesses the power of ancient techniques to enhance your skin's appearance and support your overall well-being, allowing you to embrace your natural beauty. Indulge in the transformative benefits of Facial Gua Sha and experience the radiant results it brings to your face. Our skilled practitioners are here to guide you through this ancient ritual, tailoring the treatment to your unique needs and helping you achieve the youthful and revitalized appearance you desire.
  • Benefits of Facial Cupping
    Increased Blood Flow Facial cupping promotes improved blood circulation to your skin. The gentle suction created by the cups helps to draw blood to the surface, delivering vital nutrients and oxygen to your skin cells. This enhanced blood flow contributes to a brighter, more vibrant complexion. Lymphatic Drainage By gliding the suction cup along specific areas of your face, facial cupping encourages lymphatic drainage. This process helps to remove excess fluid, reduce puffiness, and improve the overall appearance of your skin. Say goodbye to bloating and hello to a more sculpted and toned face. Detoxification Facial cupping aids in the removal of toxins and impurities from your skin. The suction created by the cups helps to pull out built-up toxins, leaving your skin clearer and more radiant. It can help to reduce the appearance of congestion, breakouts, and dullness, giving your skin a fresh and revitalized look. Relaxation & Tension Relief The gentle gliding motion of facial cupping provides a relaxing and soothing experience. It helps to release tension and tightness in the facial muscles, promoting a sense of relaxation and well-being. Feel the stress melt away as the cups work their magic on your skin. Revitalized & Glowing Complexion Facial cupping stimulates collagen production, which can lead to a more youthful and radiant complexion. The improved blood flow and oxygenation of the skin, along with the removal of toxins, contribute to a revitalized and healthy glow. Experience the benefits of facial cupping and reveal a revitalized, luminous beauty. Our skilled therapists will customize the treatment to address your specific needs, ensuring a relaxing and effective experience. Indulge in this holistic therapy and unlock your skin's natural radiance.
  • What conditions do we treat?
    We treat a variety of conditions in the following areas: pain and injury, general health & wellness, reproductive health, digestive health, and anti-aging or cosmetic concerns. In TCM, any condition can be classified and treated within the traditional medical system. The chances are highly likely that we can treat your concern. Consultations and treatment plans are designed to help you better understand treatment expectations.
  • How much is acupuncture (for new patients) without cupping?
    New Patient appointments include consultations and will still be $100. However, you should try cupping because it makes for a great combo.
  • Does acupuncture hurt?
    Most patients don’t feel anything during acupuncture; however, you might feel a slight pinch sensation that quickly fades. Treatments are NOT supposed to be painful, they are usually well tolerated, comfortable, deeply relaxing, and pain relieving.
  • Can I choose a male or female massage therapist?
    Yes, we understand that personal preferences may exist when it comes to choosing a massage therapist. While we offer the option to request a male or female therapist, we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits. Rest assured, our team is committed to providing a comfortable and professional environment for all clients, regardless of their therapist preference.
  • Are there any specific conditions or concerns that restrict me from massage?
    There are several contraindications for massage, which are situations or conditions in which massage may not be recommended or should be adjusted to ensure the safety and well-being of the client. It's important to consult with a qualified healthcare provider or licensed massage therapist to assess your specific situation. Some common contraindications for massage include: Infectious or contagious diseases: Massage should be avoided if you have an active contagious illness or infection to prevent the spread of the condition. Fever: If you have a fever, it is generally best to avoid massage as it may increase your body temperature and potentially worsen your condition. Acute injuries: Massage may be contraindicated in the presence of recent injuries, such as sprains, strains, or fractures. It's essential to allow proper healing time before receiving massage therapy. Open wounds or skin conditions: Massage should be avoided in areas with open wounds, cuts, burns, or contagious skin conditions to prevent further irritation or infection. Recent surgeries: It is important to consult with your healthcare provider before receiving a massage if you have undergone surgery, as certain techniques or areas may need to be avoided during the healing process. Blood clots or thrombosis: Massage is generally contraindicated in the presence of blood clots or conditions that increase the risk of clot formation, such as deep vein thrombosis (DVT) or thrombophlebitis. Severe cardiovascular conditions: Individuals with severe heart conditions, uncontrolled high blood pressure, or recent heart attacks should consult with their healthcare provider before receiving a massage. Pregnancy complications: Pregnant individuals with certain complications, such as preeclampsia or placenta previa, should avoid massage or receive a specialized prenatal massage from a therapist trained in pregnancy massage. Cancer or undergoing cancer treatment: Massage should be approached with caution for individuals
  • What types of massage do you offer?
    We offer two types of massage: Meridian and Medical Massage. They both can consist of a wide variety of techniques and styles of massage. Your treatment goals will help guide you on which service to choose. If you have a preference for a specific style of massage let us know or put it in your notes when booking, and we will do our best to accommodate you.
  • How will I feel after the massage?
    After a massage, it's common to experience a range of sensations and feelings. The specific effects can vary from person to person and depend on factors such as the type of massage received and individual response. In general, most clients feel a deep sense of relaxation and relief from muscle tension. You may also experience improved blood circulation, reduced stress levels, and increased overall well-being. It's not uncommon to feel a bit drowsy or have a heightened sense of relaxation, so it's recommended to take some time to rest and allow your body to fully absorb the benefits of the massage. Additionally, it's important to drink plenty of water to stay hydrated and help flush out any toxins that may have been released during the massage. Overall, the goal is for you to feel rejuvenated, restored, and balanced after your massage session.
  • Can I request a specific massage therapist for my session?
    Yes, when booking you may request a specific therapist, however we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits.
  • How far in advance do I need to book an appointment?
    When it comes to booking an appointment, we highly recommend scheduling in advance to secure your preferred date and time. Our massage therapy schedule tends to be quite busy, with occasional reschedules and cancellations. To ensure availability and accommodate your needs, we suggest booking your appointment approximately 1 to 1.5 weeks ahead of time. This allows us to better serve you and provide the exceptional massage experience you deserve. Don't hesitate to reach out and reserve your spot well in advance.
  • Can I only get add-on treatments (customize my own facial)?
    Our add-on services are best used to supplement cosmetic acupuncture and micro/nano-needling. However, you do have the option to build your own facial, based on what you want and/or what the provider recommends based on your concerns.
  • What type of products do you use in your facials?
    At East 2 West, we are committed to providing you with exceptional skincare experiences. We carefully select high-quality products to ensure that your facial treatments deliver optimal results. During our facials, we use a combination of premium brands, including "Eminence Organic Skin Care," along with all-natural oils and hypoallergenic products. Eminence Organic Skin Care: This professional skincare line offers a wide range of organic and natural products made from the finest ingredients. Eminence products are formulated to nourish, hydrate, and revitalize the skin, providing you with a luxurious and effective treatment. All-Natural Oils: To enhance the nourishing and moisturizing effects of our facials, we utilize all-natural oils. These oils are carefully selected for their rejuvenating properties and ability to promote a healthy complexion. Our skilled practitioners skillfully apply these oils to help balance the skin, restore radiance, and provide deep hydration. Hypoallergenic Products: We understand that every individual's skin is unique, and some may have sensitivities or allergies. To accommodate a wide range of skin types and ensure a comfortable experience, we incorporate hypoallergenic products into our facials. These products are formulated to be gentle and non-irritating, reducing the risk of adverse reactions while still delivering exceptional results. By combining the benefits of Eminence Organic Skin Care products, all-natural oils, and hypoallergenic formulations, we aim to provide you with a truly customized and rejuvenating facial experience. Our skilled practitioners will select the most suitable products for your specific skin type and concerns, ensuring that you receive the highest level of care and achieve radiant, healthy skin.
  • Is your Celluma LED device a red-light therapy?
    Yes, the Celluma device is a type of red-light therapy device. However, it utilizes a combination of red, blue, yellow, green, and near-infrared LED lights to provide additional therapeutic benefits to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects. For more information on the specific device we use and the benefits, visit the Celluma website.
  • What type of facial treatment should I book?
    Both of our signature facials are great and provide a wide variety of results. If you are unsure, we can always schedule you for a consultation and our provider will help determine the best treatment(s) for you.

Facial Cupping

Discover the transformative effects of facial cupping, a gentle yet powerful treatment that enhances blood flow, promotes lymphatic drainage, and detoxifies your skin. Our skilled therapists expertly glide a suction cup along your face, stimulating circulation and removing toxins for a rejuvenated and glowing complexion. Relax and indulge in this holistic therapy that brings out your skin's natural radiance.

This is good for: Puffiness, removing toxins

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  • Benefits of Facial Massage
    Relaxation & Tension Release Facial massage provides a deeply relaxing experience, helping to release tension and stress in your face, neck, and shoulders. Feel the soothing touch of our skilled therapists as they melt away the day's worries, leaving you with a renewed sense of calm and tranquility. Enhanced Facial Tone & Contour Facial massage helps to realign the lifting structures of your face, promoting a more toned and defined appearance. Regular sessions can contribute to improved muscle tone, resulting in a lifted and firmer facial contour. Improved Circulation Through gentle manipulation and stimulation, facial massage promotes blood circulation to the skin. This increased blood flow brings essential nutrients and oxygen to your facial cells, resulting in a healthier, more vibrant complexion. Lymphatic Drainage By using specific techniques, facial massage encourages lymphatic drainage, helping to reduce puffiness and congestion. It aids in eliminating toxins and waste products from your skin, leaving it looking fresh and revitalized. Stress Relief & Overall Well-Being Beyond the physical benefits, facial massage provides a moment of relaxation and self-care, allowing you to unwind and rejuvenate both physically and mentally. It helps to alleviate stress and promote a sense of well-being, leaving you feeling refreshed and revitalized. Experience the transformative effects of our facial massage as our skilled therapists customize the treatment to address your unique needs. Whether you seek improved circulation, lymphatic drainage, or simply a moment of relaxation, our facial massage will leave you with a radiant glow and a renewed sense of harmony.
  • What is Celluma LED Therapy?
    Discover the power of Celluma LED Therapy, a revolutionary treatment that harnesses the healing potential of light. Using advanced LED technology, Celluma stimulates natural rejuvenation processes in your skin and body, helping you achieve a radiant, youthful appearance and overall well-being. Whether you're seeking skin rejuvenation, pain relief, or acne treatment, Celluma offers a safe, non-invasive solution that can transform your beauty and wellness routine.
  • Benefits of Celluma LED Therapy
    Rejuvenate Your Skin Celluma stimulates collagen production, diminishing the appearance of fine lines, wrinkles, and age spots. Experience firmer, smoother skin and a more youthful complexion. Heal & Soothe Whether you're dealing with an injury, chronic pain, or inflammation, Celluma's LED therapy can provide relief. It boosts circulation, reduces swelling, and accelerates the healing process for a faster recovery. Say Goodbye to Acne & Skin Inflammation Combat acne and achieve clearer skin with Celluma's blue light therapy. It targets the bacteria that cause breakouts, helping to minimize acne lesions and prevent future flare-ups. Safe & Non-Invasive Celluma LED therapy is a gentle, non-thermal treatment that is suitable for all skin types. It doesn't require downtime, and you can enjoy the benefits without any discomfort or side effects. Convenient & Relaxing A Celluma session is a quick and relaxing experience that can easily be incorporated into your busy schedule. Sit back, unwind, and let the power of light revitalize your skin and body. Celluma LED Therapy is used in various medical and cosmetic applications. It is commonly used for skin rejuvenation, wound healing, pain management, and reduction of inflammation. It is also used in some dermatological conditions, such as acne and psoriasis.
  • How It Works
    Celluma LED Therapy works by delivering specific wavelengths of light energy to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. Celluma utilizes a combination of frequencies with the following benefits: The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects.
  • Exfoliation
    Exfoliation is a key step in a facial to remove dead skin cells and promote cell turnover. It can be done using physical exfoliants (such as scrubs) or chemical exfoliants (such as peels or enzymes).
  • Extraction
    Extraction involves the removal of blackheads, whiteheads, and other impurities from the skin. This step is typically performed by a trained esthetician using specialized tools or techniques.
  • Cleansing and Preparation
    Facials often begin with a thorough cleansing of the face to remove dirt, oil, and impurities. This step prepares the skin for further treatments and helps ensure optimal product absorption.
  • Does treatment hurt?
    Everyone’s individual sensitivity varies both overall and daily. Generally speaking the services we provide are not intended to be painful, and to the contrary patients tend to find them deeply relaxing and relieving. There may be some sensation as therapy is performed, but many patients do not experience any or very minor and tolerable discomfort from treatment.
  • What if I don’t know what I need?
    The New Patient Acupuncture Special is recommended for most new patients (unless they are afraid of needles). It includes Consultation, Acupuncture, Cupping and a Personalized Treatment Plan. It is targeted to address your specific concern(s) and condition(s). You can separately schedule a consultation ($40). The main point of consultation is to answer any individualized questions you may have about treatment, and to make treatment recommendations.
  • How many treatments will it take to treat my concern?
    Everyone responds differently to treatment. We typically recommend 3-5 sessions as a trial to see how you respond to treatment. Your first appointment will include a consultation and treatment plan, this will help you get a better idea of the best services and frequency of treatment required to get the best results.
  • Is there parking available at your location?
    Yes, there is ample free parking. We are located on the top ground level of a 3-tier shopping next door to Jamba Juice, Starbucks, and Jack-in-the-Box, in the Kunia Shopping Center.
  • What is your cancellation policy?
    What if I need to cancel or reschedule my appointment? You may cancel and reschedule online with your account in Jane. Please note that we do have a 24-hour cancellation policy which may affect your ability to cancel or reschedule your upcoming appointment. If you need assistance in canceling or rescheduling an appointment, please call our clinic for assistance. Failure to cancel more than 24-hours prior to your appointment may result in a late cancellation fee of $80. If your appointment is on a Monday or an observed Holiday and you plan to cancel/reschedule, you must notify us no later than the last business day, prior to closing hours. Appointment notifications are automatically sent by our system, and can be modified for individuals if they need more or less assistance with remembering their scheduled appointments. Use your Jane account to modify your appointment reminders or ask our staff for assistance.
  • Are gratuities included, or should I tip the therapist?
    Gratuities are not included in our service prices. If you feel satisfied with the service you have received, you are welcome to show your appreciation by leaving a tip for your therapist. Tipping is a way to acknowledge their skill and dedication. The recommended gratuity amount is typically 15-20% of the service cost, but the final decision is entirely up to you.
  • Do you offer any discounts, packages, or memberships?
    Yes, we do have additional discounts, but we recommend just booking your first appointment, after your first visit, your best pricing options will be personalized and presented to you based on your concerns and treatment goals/needs. Acupuncture For new patients, we recommend booking our “New Patient Special” it is the best deal and will often give you the best results since it is able to treat a wide variety of conditions. Massage & Facials For new patients, we recommend booking a single session, or consultation. A treatment plan with pricing options will be provided on your first visit. Cupping, Guasha, & Moxa For new patients, we recommend booking a single session, or consultation. Typically, these services are used to complement an acupuncture treatment. However, if you wish to book a single session you also have that option. A treatment plan with pricing options will be provided on your first visit.
  • How long does one appointment take?
    New patient appointments usually take from 30 to 90 mins depending on services received. As a general rule of thumb, services are typically broken up into timed 15-minute billable increments, however some services may take a bit longer or shorter than others.
  • How do I prepare for my first visit?
    First Appointment Checklist 1. Arrive 10-20 minutes early to fill out our intake form and new patient paperwork. 2. Wear loose fitting clothing that allows for easy access to elbows and knees, as well as your area of concern. 3. Don’t come on an empty or full stomach, but a small snack is recommended. Keep in mind you may be lying face down on your stomach for an extended period of time. 4. What to bring: government-issued ID, insurance card, medical records (optional), list of medications (optional) 5. Make a list of your top concerns and be ready to discuss them with us!
  • What kind of cupping do you do?
    We practice multiple methods of cupping in our clinic. Your practitioner will evaluate you and decide which is the best method for you.
  • How can I schedule an appointment?
    We use an online booking and Electronic Health Records (EHR) system east2west.janeapp.com. If you have trouble or are confused, call us at (808) 364 - 1555. We recommend booking online, all of your new patient paperwork will be sent to you from this system, and it will make the process smoother. Acupuncture Appointments New Patients: If this is your first time in our clinic, you will book under “Acupuncture - New Patient.” Even if you are unsure what you will need, this will allow the Practitioner during the consultation will be able to go over more detail your concerns and provide recommendations and specials best suited for your situation. Returning Patients: If you have an existing package/membership, please choose “Acupuncture - Returning Patient” and notate in the comment box that you have a package and/or have a membership open. This will let our team know to update your appointment type prior to coming in for treatment. If you forget to add a note in the comment box, you may let our team know when you arrive at your appointment or give one of our offices a call. Multiple Bookings/Services: If you are wanting to book multiple services for yourself, you may book one and then notate in the comment box all the services you would like to add on to your original appointment or give our office a call and we can do that for you. Insurance Patients: If you are a patient who has already verified your insurance with us and is looking to book your next appointment online, please choose “Acupuncture - Returning Patient” and notate in the comment box which insurance you are currently using. Massage & Facials Appointments Call us at (808) 364-1555. Due to online booking (scheduling) limitations, you must call the clinic to book these services. In some cases, it may be possible to check the availability online prior to calling. Cupping, Guasha, & Moxa (ONLY) Appointments If you are booking multiple services, book the highest price service and put in the note what additional services you want us to book you for at that time. If you ONLY want one of these services (cupping for instance), choose “Single Treatment” and select the service desired.
  • Do you accept insurance?
    Yes, (for acupuncture) we do accept some health insurances such as: HMAA/HWMG (Hawaii Medical Assurance Association/Hawaii-Western Management Group) UHC (United HealthCare) Humana TriWest (Prior Service Military) (acupuncture & massage) Workman's Compensation (Work Injury) Motor Vehicle Accident (MVA)/ Personal Injury (PI) Please note: We need to pre-verify your insurance coverage prior to receiving treatment (takes ~24-48 hours depending on insurance company). If you wish to use your insurance, please contact our office. Due to difficulty with reimbursement, we no longer accept HMSA, Kaiser, ASH, or UHA, but if you have Out-of-Network benefits we can help. Unfortunately, TriCare does not cover acupuncture at this time. If your insurance company allows, we can provide a detailed receipt required for you to submit for reimbursement. Please note: not all health insurance plans cover acupuncture treatments. We recommend calling the phone number on the back of your health insurance card and ask your insurance company if you have acupuncture benefits. If you believe you have acupuncture benefits and would like us to pre-authorize your coverage, please give us a call prior to scheduling an appointment online. If you do not have acupuncture coverage, no problem, we do have competitive self-pay rates, see our services tab for our self-pay options. For massage, we ONLY accept Triwest.
  • Do you accept Health Spending Accounts (HSA)/Flex Spending Accounts (FSA)?
    We do accept HSA or Flex Spending Accounts. We also help provide paperwork (a superbill) for you to submit for reimbursement if you have out-of-network coverage, or have an HSA/FSA card.
  • How does it work?
    There are various scientific theories that try to explain how TCM works, but the truth is that the scientific theories that developed modern medicine (which are ~100 years old) is just beginning to understand this ancient medicine (over 3,000 years old). TCM mainly consists of acupuncture, herbal medicine, medical massage, cupping, gua sha, and moxa. Each specific service has advantages and disadvantages as well as differences in how it obtains the end result (healing). Generally speaking, the services we offer work on the nervous system (resetting pain, relaxing the body and sending signals to the brain to regulate functions). Services also work on the inflammatory response and help to trigger the self-healing process. TCM uses a different approach and terminology to medicine than Modern (Western) Medicine or the Scientific Approach. It uses a more holistic and (whole-body) time-tested approach. While TCM uses different terminology for symptoms and illness than Modern Medicine, they are commonly used to complement each other.
  • Why do you need my credit card information?
    We need this information to book your appointment due to our tight schedule. We do have a 24-Hour Cancellation Policy. We want to ensure our patients understand the importance of attending their appointment since we are reserving that time for you.
  • How long will the results of my facial last?
    The immediate effect of your facial - plump, radiant-looking skin will typically last anywhere from 3-5 days. Long-term results depend on how often you get facials and the quality of your post-treatment skincare routine. After a facial, it is very important to care for your skin properly to maintain the results.
  • How do I prep for a facial?
    Some tips you should follow to ensure you get optimum, long-lasting results from your facial treatment: Dress comfortable. We recommend wearing clothing that is easy to change in and out of. Skip any strong at home facial treatments and exfoliation at least a week before your appointment. Stay out of the sun and away from tanning five days before your facial. Skip waxing, tweezing or shaving your face two days before your facial.
  • What do I do after a Facial?
    Avoid touching your face. Try not to workout right after your treatment. Don’t wear make-up immediately following a facial for 6-8 hours. Avoid other facial treatments for 48 hours. Avoid the sun or making your face particularly warm – sauna, hot tub or bath. At home maintenance: cleanse, tone and moisturize your face daily. Drink plenty of water.
  • How often should I get a Classic Facial?
    Here at East2West, we recommend that you come in every 4-6 weeks for optimal results. That’s because it takes four weeks to generate new skin cells and you want to wait for your new skin turnover before your next treatment. Consistency is a key to maintaining the results of a facial, so it’s important to stay on schedule with your appointments.
  • How long does a Classic Facial take?
    A Classic Facial will typically be around 50 minutes. With add on services, the treatment can range from 75-90 minutes.
  • Can I only get add-on services?
    Of course! Although most of our add-ons are great paired with the Classic Facial for optimal results, you may get these add-ons alone: Facial Cupping, Massage, Gua Sha LED Light Therapy
  • What are the benefits of a Classic Facial?
    The concept of getting a facial goes above and beyond just pampering your skin. Allowing yourself to get a facial done professionally can help: · Stimulate collagen production · Increase oxygen flow · Skin detoxification · Improves blood circulation · Reduces stress · Prevents aging · Deep cleanses skin
  • What should I expect in an Classic Facial?
    Our Classic Facials include 8 basic steps! Pre Cleanse Skin Analysis 2nd Cleanse Exfoliant with Steam and Hand Massage Ultrasonic Extractions Décolleté and Facial Massage Masque Serum, Eye cream, Moisturizer, SPF, Lip Treatment
  • What products do you guys use?
    We use Eminence Organic Skin Care. Eminence Organic Skin Care believes in providing the best natural and organic skin care products possible. All products are proudly free of parabens, animal by-products, sodium lauryl sulfates, propylene glycol, harmful colorants and fragrances, mineral oils, petroleum, and other harsh cosmetic chemicals. Eminence products are made without severe heating or hydrogenating processes that can negatively affect the nutritional content and efficacy of natural ingredients.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) numbing cream is recommended. Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of the treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician-Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What is included in the Micro-Needling session?
    At East 2 West, our comprehensive Micro-Needling session is designed to provide you with a personalized and indulgent experience. During your Micro-Needling session, you can expect the following steps: Numbing Cream Application To ensure your comfort throughout the treatment, we apply a topical numbing cream to the treatment area. This cream helps minimize any potential discomfort, allowing you to relax and enjoy your session. Quick Wash Before proceeding with the Micro-Needling procedure, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Micro-Needling with Hyaluronic Acid Our skilled practitioners will perform the Micro-Needling treatment using a specialized device. The device features tiny, sterile needles that create controlled micro-injuries on the skin's surface. During the procedure, we infuse Hyaluronic Acid, a deeply hydrating and rejuvenating substance, to enhance the skin's plumpness and elasticity. Cooling and Hydrating Face Mask After the Micro-Needling treatment, we pamper your skin with a cooling and hydrating face mask. This step helps soothe the skin, reduce redness, and enhance post-treatment hydration. We prioritize your comfort, safety, and optimal results throughout the Micro-Needling session. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skin care needs.
  • Does Micro-Needling hurt?
    At East 2 West, your comfort is our top priority. We understand that undergoing any skincare treatment can raise questions about potential discomfort. Rest assured that during Micro-Needling, we take every measure to ensure a comfortable experience for our clients. We employ a topical numbing cream prior to the Micro-Needling treatment to minimize any potential discomfort. This cream helps numb the treated area, significantly reducing sensitivity during the procedure. Our skilled practitioners will apply the numbing cream thoroughly and allow sufficient time for it to take effect, ensuring that you can relax and enjoy your session without unnecessary discomfort. While individual pain thresholds may vary, most clients describe the sensation during Micro-Needling as fairly mild and tolerable. You may experience a slight tingling, tickling, or pricking sensation as the Micro-Needling device gently glides over your skin. However, the majority of clients find the procedure quite manageable and well worth the remarkable results it offers. Our team of experienced professionals will guide you through the entire process, ensuring that you feel comfortable and at ease. If you have any concerns or specific questions about pain management, please don't hesitate to communicate with our staff. We are here to address your needs and make your Micro-Needling experience as pleasant as possible. Experience the transformative benefits of Micro-Needling without unnecessary discomfort. Book your Micro-Needling session with East 2 West today and take the first step towards achieving radiant and youthful skin.
  • What is Micro-Needling?
    Micro-Needling is a revolutionary skincare treatment that harnesses the power of collagen stimulation, helping you achieve radiant and youthful skin. At East 2 West, we offer this cutting-edge technique to address a wide range of skin concerns. By using tiny, sterile needles to create controlled micro-injuries on the skin's surface, Micro-Needling triggers the body's natural healing response, promoting collagen production and cellular regeneration.
  • Recovery... is there any downtime with Micro-Needling?
    One of the advantages of Micro-Needling is that it typically involves minimal downtime, allowing you to quickly resume your daily activities. After your Micro-Needling session, it's normal for your skin to experience some redness and mild sensitivity, similar to a mild sunburn. However, these effects, if they present, are temporary and typically subside within a day or two. Microneedling tends to have milder after-effects than most other skin therapy treatments. Our experts will provide you with post-treatment care instructions to optimize your recovery and ensure the best possible results. These instructions may include: Avoiding Sun Exposure: It's essential to protect your skin from excessive sun exposure following Micro-Needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to shield your skin from harmful UV rays. Gentle Skincare Routine: During the first few days after Micro-Needling, it's important to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our experts will guide you on the appropriate skincare products to use during this time. Moisturizing: Keeping your skin well-hydrated is crucial for optimal healing. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Micro-Needling treatment. Many clients experience no after-effects, some clients may experience slight peeling or flaking of the skin, similar to a mild sunburn, during the initial healing phase. However, this is a normal part of the skin's natural renewal process and should resolve within a few days. Our team of experts will provide you with detailed information and support throughout your Micro-Needling journey. If you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of Micro-Needling without significant downtime. Book your Micro-Needling session at East 2 West and enjoy a revitalized complexion with minimal interruption to your daily routine.
  • What conditions are treated with Micro-Needling?
    Micro-Needling is a versatile treatment that effectively addresses various skin conditions, including but not limited to: Stimulating collagen production, improving skin elasticity, and reducing the signs of aging. Minimizing the appearance of fine lines, wrinkles, and sun damage Evening out skin tone, reducing pigmentation, texture, and pore size concerns Reviving that youthful and vibrant complexion to counter dull and lackluster skin Lightning the appearance of scarring or stretch marks and promoting smoother skin At East 2 West, we are dedicated to helping you achieve the radiant and youthful skin you desire. Book your Micro-Needling session today and embark on a transformative journey towards healthier and more beautiful skin.
  • What should I expect in a Micro-Needling session?
    During your Micro-Needling session at East 2 West, our skilled practitioners will provide a personalized and indulgent experience. Here's what you can expect: Tailored Treatment Our experts will customize the Micro-Needling treatment to address your unique needs and skin goals. Enjoy a personalized approach that ensures optimal results. Comfortable Procedure The procedure involves the gentle application of tiny, sterile needles to your skin. While you may experience a slight tingling sensation, our practitioners will ensure your comfort throughout the session. Nourishment and Care Your skin will be nourished and pampered during the Micro-Needling treatment. We use high-quality skincare products to enhance the effectiveness of the procedure and leave your skin feeling refreshed. Precise Targeting Our practitioners will strategically target the areas of concern, ensuring that the Micro-Needling treatment addresses your specific skin issues.
  • What are the benefits of Nano-Needling?
    1. Enhanced Product Absorption Nano-Needling’s microchannels maximize the absorption of skincare products, allowing active ingredients to deeply penetrate the skin. This results in intensified product benefits and more visible improvements. 2. Improved Skin Hydration By infusing the skin with nourishing serums, Nano-Needling promotes deep hydration. It helps restore the moisture balance, leaving your skin plump, smooth, and supple. 3. Refinement of Skin Texture The fine tips used in Nano-Needling gently exfoliate the skin, promoting a smoother and more refined texture. Say goodbye to rough patches and hello to a silky complexion. 4. Minimal Downtime With minimal downtime, Nano-Needling allows you to resume your daily activities without significant interruption. It's a convenient treatment option for those with a busy lifestyle.
  • What is included in the Nano-Needling session?
    At East 2 West, our Nano-Needling session offers a gentle and rejuvenating experience for your skin. During your Nano-Needling session, you can expect the following steps: Quick Wash Before beginning the Nano-Needling treatment, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Nano-Needling Treatment Our skilled practitioners will perform the Nano-Needling procedure using specialized ultra-fine tips. These tips create tiny channels on the skin's surface, allowing for enhanced product absorption and improved hydration and texture. The treatment is gentle and comfortable, with no need for numbing cream due to its non-invasive nature. Infusion of Targeted Ingredients During the Nano-Needling treatment, we infuse targeted ingredients into your skin based on your specific needs and goals. These ingredients may include hydrating serums, antioxidants, or other beneficial compounds, helping to nourish and revitalize your skin. Cooling and Hydrating Face Mask Following the Nano-Needling treatment, we apply a soothing and hydrating face mask. This step helps calm the skin, reduce any temporary redness, and promote post-treatment hydration. Our Nano-Needling session is designed to provide a gentle yet effective approach to rejuvenating your skin. The treatment is well-tolerated and does not require the application of numbing cream due to its comfortable nature. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skincare needs.
  • Conditions treated with Nano-Needling:
    Nano-Needling effectively addresses a wide range of skin concerns, including: • Fine lines and wrinkles • Uneven skin tone and texture • Dehydrated or dull-looking skin • Rough skin texture • Hyperpigmentation • Enlarged pores At East 2 West, we specialize in customizing nano-needling treatments to cater to your specific skin needs. Our experienced practitioners will design a personalized treatment plan to achieve optimal results for your unique concerns.
  • What is Nano-Needling?
    Nano-Needling is an advanced skincare treatment that utilizes ultra-fine, specialized tips to gently infuse targeted ingredients into the uppermost layers of the skin. These nano-sized tips create nanochannels, allowing potent serums and nutrients to penetrate deeply. The procedure is designed to enhance product absorption, improve skin hydration, and refine overall skin texture. Experience the transformative power of nano-needling at East 2 West.
  • What to expect in a Nano-Needling session
    During your Nano-Needling session at East 2 West, we prioritize your comfort and relaxation. During a Nano-Needling session, our skilled professionals will gently glide a specialized Nano-Needling device across your skin. The treatment is designed to be comfortable and well-tolerated, often described as a mild tingling sensation. Here's what you can expect during your treatment: Personalized Treatment Our experts will customize the Nano-Needling procedure to address your specific concerns and skincare goals. We tailor the treatment to deliver the best possible results for your unique skin. Gentle Procedure Nano-Needling is a gentle and non-invasive treatment. Numbing cream is not needed. You may experience a mild tingling or vibrating sensation as the specialized tips glide over your skin, delivering nourishing serums. Nourishment and Hydration Your skin will be treated with high-quality serums and nutrients during the procedure, providing nourishment and hydration to promote a radiant complexion. Precise Targeting Our practitioners will strategically target areas of concern, ensuring that the Nano-Needling treatment addresses your specific skin issues.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) (numbing cream recommended). Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What’s the recovery & downtime after Nano-Needling?
    Minimal Disruption, Maximum Results When it comes to skin rejuvenation, we understand the importance of treatments that fit seamlessly into your busy lifestyle. That's why we offer Nano-Needling, a cutting-edge procedure that delivers exceptional results with minimal downtime. With Nano-Needling, you can experience the transformative benefits of advanced skincare without significant interruption to your daily routine. Post-Treatment Recovery After your Nano-Needling session, your skin may exhibit slight redness or mild sensitivity, similar to a sunburn. However, these effects are temporary and generally resolve within a day or two. Nano-Needling typically involves less downtime compared to other skin therapies, allowing you to quickly return to your regular activities. To optimize your recovery and ensure optimal results, our experts will provide you with personalized post-treatment care instructions. These may include: Sun Protection Shielding your skin from excessive sun exposure is crucial following nano-needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to protect your skin from harmful UV rays. Gentle Skincare During the initial healing phase, it's essential to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our knowledgeable staff will guide you on the appropriate skincare products to use during this time. Hydration Keeping your skin well-hydrated is essential for optimal healing and rejuvenation. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin, enhancing the results of Nano-Needling. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Nano-Needling treatment. Some clients may experience mild peeling or flaking, similar to a sunburn, during the skin's natural renewal process. However, these effects are temporary and typically resolve within a few days, revealing a refreshed and revitalized complexion. Throughout your Nano-Needling journey, our team of experts is dedicated to providing you with detailed information and ongoing support. Should you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of nano-needling with minimal disruption to your daily life. Book your Nano-Needling session at East 2 West and unlock the true potential of your skin, revealing a more youthful and radiant appearance.
  • What is an Ultrasonic Deep Cleaning?
    An Ultrasonic Deep Cleaning uses a skincare tool that utilizes high-frequency sound waves to gently but deeply cleanse and exfoliate the skin. It typically consists of a handheld device with a flat metal or ceramic surface that vibrates at ultrasonic frequencies when in contact with the skin.
  • What does the Ultrasonic Deep Cleaning do?
    The device uses ultrasonic vibrations create microscopic bubbles in the cleansing solution or water applied to the skin. These bubbles implode and generate gentle pressure waves that help dislodge dirt, oil, and impurities from the pores. The vibrations also promote circulation, enhance product absorption, and exfoliate dead skin cells.
  • What are the benefits of getting an Ultrasonic Deep Cleaning?
    Using an ultrasonic deep cleaning offers several benefits for the skin, including: Deep Cleansing The vibrations and pressure waves help to effectively remove dirt, oil, makeup residue, and other impurities from the pores, resulting in a thorough and deep cleanse. Exfoliation The gentle vibrations help to loosen and exfoliate dead skin cells, revealing a smoother and more radiant complexion. Stimulated Collagen Production The ultrasonic vibrations can help stimulate collagen production in the skin, promoting firmness and elasticity over time. Enhanced Skin Texture Regular use of the device may contribute to smoother skin texture and improved overall skin tone. Improved Product Absorption By enhancing circulation and gently exfoliating the skin's surface, an ultrasonic deep cleaning device can improve the absorption of skincare products, allowing them to penetrate more deeply into the skin for enhanced effectiveness.
  • Does the Ultrasonic Deep Clean do extractions?
    No, an Ultrasonic Deep Cleaning device is primarily designed for deep cleansing, exfoliation, and enhancing product absorption. It is not specifically designed for extractions. Extractions typically involve manually removing blackheads, whiteheads, or clogged pores using specialized tools or by applying pressure with gloved fingers. While an ultrasonic deep cleaning device can help loosen and dislodge impurities from the pores, it may not be as effective as manual extractions for removing stubborn or deeply embedded comedones (blackheads). If acne is a concern for you, we recommend scheduling a consultation or an Acupuncture Facial and select this add-on to address acne from the inside and out!
  • Benefits of Microcurrent Therapy
    Enhance Skin Radiance Improved blood circulation and lymphatic drainage achieved through Microcurrent Therapy promote a healthy complexion. Experience a natural glow as nutrients are delivered to your skin cells and toxins are eliminated. Rejuvenate Your Look Microcurrent Therapy targets sagging facial muscles, helping to lift and tighten them, resulting in a more youthful and refreshed appearance. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Diminish Fine Lines & Wrinkles By stimulating collagen and elastin production, Microcurrent Therapy can reduce the appearance of fine lines and wrinkles, restoring a smoother and more youthful texture to your skin. Non-Invasive & Painless Microcurrent Therapy offers a non-invasive alternative to surgical procedures. Enjoy a painless treatment with no downtime, allowing you to get back to your daily activities immediately.
  • What is Microcurrent Therapy?
    Experience the power of microcurrent therapy, a cutting-edge facial rejuvenation treatment that offers a natural and non-surgical approach to achieving a youthful and revitalized appearance. By utilizing gentle electrical currents, this innovative technique stimulates your facial muscles, resulting in lifted, toned, and rejuvenated skin. Also known as a "natural facelift," microcurrent therapy provides an effective solution for reducing the signs of aging, without the need for invasive procedures or downtime.
  • How Microcurrent Therapy Works
    Microcurrent Therapy works by delivering gentle electrical currents to specific points on your face, mimicking your body's natural electrical impulses. These currents re-educate and retrain your facial muscles, resulting in a lifted and toned appearance. As the muscles become stronger and more defined, the skin above them appears smoother and tighter, reducing the signs of aging. Additionally, Microcurrent Therapy stimulates collagen and elastin production, vital proteins for maintaining skin elasticity. This helps to diminish fine lines and wrinkles, while improving overall skin firmness. The treatment also enhances blood circulation and lymphatic drainage, promoting detoxification and delivering essential nutrients to your skin cells for a radiant and youthful complexion. Experience the transformative power of Microcurrent Therapy, a safe and effective option for achieving a more youthful and rejuvenated appearance. Our expert professionals are here to guide you through the process, tailoring the treatment to your unique needs and helping you achieve the results you desire.
  • Benefits of Facial Gua Sha
    Lifted & Sculpted Face Facial Gua Sha stimulates circulation and promotes the realignment of the lifting structures in your face, helping you achieve a more lifted and sculpted look. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Muscle Tension Release By gliding the soft-edged stone along your facial curves, Facial Gua Sha breaks up muscle tension and promotes relaxation. Experience a release of built-up stress and tension, allowing your face to feel more relaxed and rejuvenated. Promotes Lymphatic Drainage The gentle pressure and gliding motion of Facial Gua Sha assist in promoting lymphatic drainage. This helps to reduce puffiness, eliminate toxins, and enhance overall skin clarity and radiance. Improved Circulation The stimulation of circulation during Facial Gua Sha brings fresh oxygen and nutrients to your skin cells, promoting a healthy and glowing complexion. Enjoy improved skin tone and texture as a result. Natural Rejuvenation Facial Gua Sha is a non-invasive and natural approach to facial rejuvenation. It harnesses the power of ancient techniques to enhance your skin's appearance and support your overall well-being, allowing you to embrace your natural beauty. Indulge in the transformative benefits of Facial Gua Sha and experience the radiant results it brings to your face. Our skilled practitioners are here to guide you through this ancient ritual, tailoring the treatment to your unique needs and helping you achieve the youthful and revitalized appearance you desire.
  • Benefits of Facial Cupping
    Increased Blood Flow Facial cupping promotes improved blood circulation to your skin. The gentle suction created by the cups helps to draw blood to the surface, delivering vital nutrients and oxygen to your skin cells. This enhanced blood flow contributes to a brighter, more vibrant complexion. Lymphatic Drainage By gliding the suction cup along specific areas of your face, facial cupping encourages lymphatic drainage. This process helps to remove excess fluid, reduce puffiness, and improve the overall appearance of your skin. Say goodbye to bloating and hello to a more sculpted and toned face. Detoxification Facial cupping aids in the removal of toxins and impurities from your skin. The suction created by the cups helps to pull out built-up toxins, leaving your skin clearer and more radiant. It can help to reduce the appearance of congestion, breakouts, and dullness, giving your skin a fresh and revitalized look. Relaxation & Tension Relief The gentle gliding motion of facial cupping provides a relaxing and soothing experience. It helps to release tension and tightness in the facial muscles, promoting a sense of relaxation and well-being. Feel the stress melt away as the cups work their magic on your skin. Revitalized & Glowing Complexion Facial cupping stimulates collagen production, which can lead to a more youthful and radiant complexion. The improved blood flow and oxygenation of the skin, along with the removal of toxins, contribute to a revitalized and healthy glow. Experience the benefits of facial cupping and reveal a revitalized, luminous beauty. Our skilled therapists will customize the treatment to address your specific needs, ensuring a relaxing and effective experience. Indulge in this holistic therapy and unlock your skin's natural radiance.
  • What conditions do we treat?
    We treat a variety of conditions in the following areas: pain and injury, general health & wellness, reproductive health, digestive health, and anti-aging or cosmetic concerns. In TCM, any condition can be classified and treated within the traditional medical system. The chances are highly likely that we can treat your concern. Consultations and treatment plans are designed to help you better understand treatment expectations.
  • How much is acupuncture (for new patients) without cupping?
    New Patient appointments include consultations and will still be $100. However, you should try cupping because it makes for a great combo.
  • Does acupuncture hurt?
    Most patients don’t feel anything during acupuncture; however, you might feel a slight pinch sensation that quickly fades. Treatments are NOT supposed to be painful, they are usually well tolerated, comfortable, deeply relaxing, and pain relieving.
  • Can I choose a male or female massage therapist?
    Yes, we understand that personal preferences may exist when it comes to choosing a massage therapist. While we offer the option to request a male or female therapist, we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits. Rest assured, our team is committed to providing a comfortable and professional environment for all clients, regardless of their therapist preference.
  • Are there any specific conditions or concerns that restrict me from massage?
    There are several contraindications for massage, which are situations or conditions in which massage may not be recommended or should be adjusted to ensure the safety and well-being of the client. It's important to consult with a qualified healthcare provider or licensed massage therapist to assess your specific situation. Some common contraindications for massage include: Infectious or contagious diseases: Massage should be avoided if you have an active contagious illness or infection to prevent the spread of the condition. Fever: If you have a fever, it is generally best to avoid massage as it may increase your body temperature and potentially worsen your condition. Acute injuries: Massage may be contraindicated in the presence of recent injuries, such as sprains, strains, or fractures. It's essential to allow proper healing time before receiving massage therapy. Open wounds or skin conditions: Massage should be avoided in areas with open wounds, cuts, burns, or contagious skin conditions to prevent further irritation or infection. Recent surgeries: It is important to consult with your healthcare provider before receiving a massage if you have undergone surgery, as certain techniques or areas may need to be avoided during the healing process. Blood clots or thrombosis: Massage is generally contraindicated in the presence of blood clots or conditions that increase the risk of clot formation, such as deep vein thrombosis (DVT) or thrombophlebitis. Severe cardiovascular conditions: Individuals with severe heart conditions, uncontrolled high blood pressure, or recent heart attacks should consult with their healthcare provider before receiving a massage. Pregnancy complications: Pregnant individuals with certain complications, such as preeclampsia or placenta previa, should avoid massage or receive a specialized prenatal massage from a therapist trained in pregnancy massage. Cancer or undergoing cancer treatment: Massage should be approached with caution for individuals
  • What types of massage do you offer?
    We offer two types of massage: Meridian and Medical Massage. They both can consist of a wide variety of techniques and styles of massage. Your treatment goals will help guide you on which service to choose. If you have a preference for a specific style of massage let us know or put it in your notes when booking, and we will do our best to accommodate you.
  • How will I feel after the massage?
    After a massage, it's common to experience a range of sensations and feelings. The specific effects can vary from person to person and depend on factors such as the type of massage received and individual response. In general, most clients feel a deep sense of relaxation and relief from muscle tension. You may also experience improved blood circulation, reduced stress levels, and increased overall well-being. It's not uncommon to feel a bit drowsy or have a heightened sense of relaxation, so it's recommended to take some time to rest and allow your body to fully absorb the benefits of the massage. Additionally, it's important to drink plenty of water to stay hydrated and help flush out any toxins that may have been released during the massage. Overall, the goal is for you to feel rejuvenated, restored, and balanced after your massage session.
  • Can I request a specific massage therapist for my session?
    Yes, when booking you may request a specific therapist, however we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits.
  • How far in advance do I need to book an appointment?
    When it comes to booking an appointment, we highly recommend scheduling in advance to secure your preferred date and time. Our massage therapy schedule tends to be quite busy, with occasional reschedules and cancellations. To ensure availability and accommodate your needs, we suggest booking your appointment approximately 1 to 1.5 weeks ahead of time. This allows us to better serve you and provide the exceptional massage experience you deserve. Don't hesitate to reach out and reserve your spot well in advance.
  • Can I only get add-on treatments (customize my own facial)?
    Our add-on services are best used to supplement cosmetic acupuncture and micro/nano-needling. However, you do have the option to build your own facial, based on what you want and/or what the provider recommends based on your concerns.
  • What type of products do you use in your facials?
    At East 2 West, we are committed to providing you with exceptional skincare experiences. We carefully select high-quality products to ensure that your facial treatments deliver optimal results. During our facials, we use a combination of premium brands, including "Eminence Organic Skin Care," along with all-natural oils and hypoallergenic products. Eminence Organic Skin Care: This professional skincare line offers a wide range of organic and natural products made from the finest ingredients. Eminence products are formulated to nourish, hydrate, and revitalize the skin, providing you with a luxurious and effective treatment. All-Natural Oils: To enhance the nourishing and moisturizing effects of our facials, we utilize all-natural oils. These oils are carefully selected for their rejuvenating properties and ability to promote a healthy complexion. Our skilled practitioners skillfully apply these oils to help balance the skin, restore radiance, and provide deep hydration. Hypoallergenic Products: We understand that every individual's skin is unique, and some may have sensitivities or allergies. To accommodate a wide range of skin types and ensure a comfortable experience, we incorporate hypoallergenic products into our facials. These products are formulated to be gentle and non-irritating, reducing the risk of adverse reactions while still delivering exceptional results. By combining the benefits of Eminence Organic Skin Care products, all-natural oils, and hypoallergenic formulations, we aim to provide you with a truly customized and rejuvenating facial experience. Our skilled practitioners will select the most suitable products for your specific skin type and concerns, ensuring that you receive the highest level of care and achieve radiant, healthy skin.
  • Is your Celluma LED device a red-light therapy?
    Yes, the Celluma device is a type of red-light therapy device. However, it utilizes a combination of red, blue, yellow, green, and near-infrared LED lights to provide additional therapeutic benefits to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects. For more information on the specific device we use and the benefits, visit the Celluma website.
  • What type of facial treatment should I book?
    Both of our signature facials are great and provide a wide variety of results. If you are unsure, we can always schedule you for a consultation and our provider will help determine the best treatment(s) for you.

Micro-Current Therapy 

Microcurrent therapy is a relaxing facial treatment where a sensation-less electrical current is applied to the skin to enhance healthy cell activity. This sensation-less electrical stimulation enhances collagen production, skin circulation, lymphatic drainage, tissue repair and muscle re-education.

This is good for: Circulation, lymphatic drainage, collagen production, tissue repair, muscle re-education
 

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  • Benefits of Facial Massage
    Relaxation & Tension Release Facial massage provides a deeply relaxing experience, helping to release tension and stress in your face, neck, and shoulders. Feel the soothing touch of our skilled therapists as they melt away the day's worries, leaving you with a renewed sense of calm and tranquility. Enhanced Facial Tone & Contour Facial massage helps to realign the lifting structures of your face, promoting a more toned and defined appearance. Regular sessions can contribute to improved muscle tone, resulting in a lifted and firmer facial contour. Improved Circulation Through gentle manipulation and stimulation, facial massage promotes blood circulation to the skin. This increased blood flow brings essential nutrients and oxygen to your facial cells, resulting in a healthier, more vibrant complexion. Lymphatic Drainage By using specific techniques, facial massage encourages lymphatic drainage, helping to reduce puffiness and congestion. It aids in eliminating toxins and waste products from your skin, leaving it looking fresh and revitalized. Stress Relief & Overall Well-Being Beyond the physical benefits, facial massage provides a moment of relaxation and self-care, allowing you to unwind and rejuvenate both physically and mentally. It helps to alleviate stress and promote a sense of well-being, leaving you feeling refreshed and revitalized. Experience the transformative effects of our facial massage as our skilled therapists customize the treatment to address your unique needs. Whether you seek improved circulation, lymphatic drainage, or simply a moment of relaxation, our facial massage will leave you with a radiant glow and a renewed sense of harmony.
  • What is Celluma LED Therapy?
    Discover the power of Celluma LED Therapy, a revolutionary treatment that harnesses the healing potential of light. Using advanced LED technology, Celluma stimulates natural rejuvenation processes in your skin and body, helping you achieve a radiant, youthful appearance and overall well-being. Whether you're seeking skin rejuvenation, pain relief, or acne treatment, Celluma offers a safe, non-invasive solution that can transform your beauty and wellness routine.
  • Benefits of Celluma LED Therapy
    Rejuvenate Your Skin Celluma stimulates collagen production, diminishing the appearance of fine lines, wrinkles, and age spots. Experience firmer, smoother skin and a more youthful complexion. Heal & Soothe Whether you're dealing with an injury, chronic pain, or inflammation, Celluma's LED therapy can provide relief. It boosts circulation, reduces swelling, and accelerates the healing process for a faster recovery. Say Goodbye to Acne & Skin Inflammation Combat acne and achieve clearer skin with Celluma's blue light therapy. It targets the bacteria that cause breakouts, helping to minimize acne lesions and prevent future flare-ups. Safe & Non-Invasive Celluma LED therapy is a gentle, non-thermal treatment that is suitable for all skin types. It doesn't require downtime, and you can enjoy the benefits without any discomfort or side effects. Convenient & Relaxing A Celluma session is a quick and relaxing experience that can easily be incorporated into your busy schedule. Sit back, unwind, and let the power of light revitalize your skin and body. Celluma LED Therapy is used in various medical and cosmetic applications. It is commonly used for skin rejuvenation, wound healing, pain management, and reduction of inflammation. It is also used in some dermatological conditions, such as acne and psoriasis.
  • How It Works
    Celluma LED Therapy works by delivering specific wavelengths of light energy to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. Celluma utilizes a combination of frequencies with the following benefits: The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects.
  • Exfoliation
    Exfoliation is a key step in a facial to remove dead skin cells and promote cell turnover. It can be done using physical exfoliants (such as scrubs) or chemical exfoliants (such as peels or enzymes).
  • Extraction
    Extraction involves the removal of blackheads, whiteheads, and other impurities from the skin. This step is typically performed by a trained esthetician using specialized tools or techniques.
  • Cleansing and Preparation
    Facials often begin with a thorough cleansing of the face to remove dirt, oil, and impurities. This step prepares the skin for further treatments and helps ensure optimal product absorption.
  • Does treatment hurt?
    Everyone’s individual sensitivity varies both overall and daily. Generally speaking the services we provide are not intended to be painful, and to the contrary patients tend to find them deeply relaxing and relieving. There may be some sensation as therapy is performed, but many patients do not experience any or very minor and tolerable discomfort from treatment.
  • What if I don’t know what I need?
    The New Patient Acupuncture Special is recommended for most new patients (unless they are afraid of needles). It includes Consultation, Acupuncture, Cupping and a Personalized Treatment Plan. It is targeted to address your specific concern(s) and condition(s). You can separately schedule a consultation ($40). The main point of consultation is to answer any individualized questions you may have about treatment, and to make treatment recommendations.
  • How many treatments will it take to treat my concern?
    Everyone responds differently to treatment. We typically recommend 3-5 sessions as a trial to see how you respond to treatment. Your first appointment will include a consultation and treatment plan, this will help you get a better idea of the best services and frequency of treatment required to get the best results.
  • Is there parking available at your location?
    Yes, there is ample free parking. We are located on the top ground level of a 3-tier shopping next door to Jamba Juice, Starbucks, and Jack-in-the-Box, in the Kunia Shopping Center.
  • What is your cancellation policy?
    What if I need to cancel or reschedule my appointment? You may cancel and reschedule online with your account in Jane. Please note that we do have a 24-hour cancellation policy which may affect your ability to cancel or reschedule your upcoming appointment. If you need assistance in canceling or rescheduling an appointment, please call our clinic for assistance. Failure to cancel more than 24-hours prior to your appointment may result in a late cancellation fee of $80. If your appointment is on a Monday or an observed Holiday and you plan to cancel/reschedule, you must notify us no later than the last business day, prior to closing hours. Appointment notifications are automatically sent by our system, and can be modified for individuals if they need more or less assistance with remembering their scheduled appointments. Use your Jane account to modify your appointment reminders or ask our staff for assistance.
  • Are gratuities included, or should I tip the therapist?
    Gratuities are not included in our service prices. If you feel satisfied with the service you have received, you are welcome to show your appreciation by leaving a tip for your therapist. Tipping is a way to acknowledge their skill and dedication. The recommended gratuity amount is typically 15-20% of the service cost, but the final decision is entirely up to you.
  • Do you offer any discounts, packages, or memberships?
    Yes, we do have additional discounts, but we recommend just booking your first appointment, after your first visit, your best pricing options will be personalized and presented to you based on your concerns and treatment goals/needs. Acupuncture For new patients, we recommend booking our “New Patient Special” it is the best deal and will often give you the best results since it is able to treat a wide variety of conditions. Massage & Facials For new patients, we recommend booking a single session, or consultation. A treatment plan with pricing options will be provided on your first visit. Cupping, Guasha, & Moxa For new patients, we recommend booking a single session, or consultation. Typically, these services are used to complement an acupuncture treatment. However, if you wish to book a single session you also have that option. A treatment plan with pricing options will be provided on your first visit.
  • How long does one appointment take?
    New patient appointments usually take from 30 to 90 mins depending on services received. As a general rule of thumb, services are typically broken up into timed 15-minute billable increments, however some services may take a bit longer or shorter than others.
  • How do I prepare for my first visit?
    First Appointment Checklist 1. Arrive 10-20 minutes early to fill out our intake form and new patient paperwork. 2. Wear loose fitting clothing that allows for easy access to elbows and knees, as well as your area of concern. 3. Don’t come on an empty or full stomach, but a small snack is recommended. Keep in mind you may be lying face down on your stomach for an extended period of time. 4. What to bring: government-issued ID, insurance card, medical records (optional), list of medications (optional) 5. Make a list of your top concerns and be ready to discuss them with us!
  • What kind of cupping do you do?
    We practice multiple methods of cupping in our clinic. Your practitioner will evaluate you and decide which is the best method for you.
  • How can I schedule an appointment?
    We use an online booking and Electronic Health Records (EHR) system east2west.janeapp.com. If you have trouble or are confused, call us at (808) 364 - 1555. We recommend booking online, all of your new patient paperwork will be sent to you from this system, and it will make the process smoother. Acupuncture Appointments New Patients: If this is your first time in our clinic, you will book under “Acupuncture - New Patient.” Even if you are unsure what you will need, this will allow the Practitioner during the consultation will be able to go over more detail your concerns and provide recommendations and specials best suited for your situation. Returning Patients: If you have an existing package/membership, please choose “Acupuncture - Returning Patient” and notate in the comment box that you have a package and/or have a membership open. This will let our team know to update your appointment type prior to coming in for treatment. If you forget to add a note in the comment box, you may let our team know when you arrive at your appointment or give one of our offices a call. Multiple Bookings/Services: If you are wanting to book multiple services for yourself, you may book one and then notate in the comment box all the services you would like to add on to your original appointment or give our office a call and we can do that for you. Insurance Patients: If you are a patient who has already verified your insurance with us and is looking to book your next appointment online, please choose “Acupuncture - Returning Patient” and notate in the comment box which insurance you are currently using. Massage & Facials Appointments Call us at (808) 364-1555. Due to online booking (scheduling) limitations, you must call the clinic to book these services. In some cases, it may be possible to check the availability online prior to calling. Cupping, Guasha, & Moxa (ONLY) Appointments If you are booking multiple services, book the highest price service and put in the note what additional services you want us to book you for at that time. If you ONLY want one of these services (cupping for instance), choose “Single Treatment” and select the service desired.
  • Do you accept insurance?
    Yes, (for acupuncture) we do accept some health insurances such as: HMAA/HWMG (Hawaii Medical Assurance Association/Hawaii-Western Management Group) UHC (United HealthCare) Humana TriWest (Prior Service Military) (acupuncture & massage) Workman's Compensation (Work Injury) Motor Vehicle Accident (MVA)/ Personal Injury (PI) Please note: We need to pre-verify your insurance coverage prior to receiving treatment (takes ~24-48 hours depending on insurance company). If you wish to use your insurance, please contact our office. Due to difficulty with reimbursement, we no longer accept HMSA, Kaiser, ASH, or UHA, but if you have Out-of-Network benefits we can help. Unfortunately, TriCare does not cover acupuncture at this time. If your insurance company allows, we can provide a detailed receipt required for you to submit for reimbursement. Please note: not all health insurance plans cover acupuncture treatments. We recommend calling the phone number on the back of your health insurance card and ask your insurance company if you have acupuncture benefits. If you believe you have acupuncture benefits and would like us to pre-authorize your coverage, please give us a call prior to scheduling an appointment online. If you do not have acupuncture coverage, no problem, we do have competitive self-pay rates, see our services tab for our self-pay options. For massage, we ONLY accept Triwest.
  • Do you accept Health Spending Accounts (HSA)/Flex Spending Accounts (FSA)?
    We do accept HSA or Flex Spending Accounts. We also help provide paperwork (a superbill) for you to submit for reimbursement if you have out-of-network coverage, or have an HSA/FSA card.
  • How does it work?
    There are various scientific theories that try to explain how TCM works, but the truth is that the scientific theories that developed modern medicine (which are ~100 years old) is just beginning to understand this ancient medicine (over 3,000 years old). TCM mainly consists of acupuncture, herbal medicine, medical massage, cupping, gua sha, and moxa. Each specific service has advantages and disadvantages as well as differences in how it obtains the end result (healing). Generally speaking, the services we offer work on the nervous system (resetting pain, relaxing the body and sending signals to the brain to regulate functions). Services also work on the inflammatory response and help to trigger the self-healing process. TCM uses a different approach and terminology to medicine than Modern (Western) Medicine or the Scientific Approach. It uses a more holistic and (whole-body) time-tested approach. While TCM uses different terminology for symptoms and illness than Modern Medicine, they are commonly used to complement each other.
  • Why do you need my credit card information?
    We need this information to book your appointment due to our tight schedule. We do have a 24-Hour Cancellation Policy. We want to ensure our patients understand the importance of attending their appointment since we are reserving that time for you.
  • How long will the results of my facial last?
    The immediate effect of your facial - plump, radiant-looking skin will typically last anywhere from 3-5 days. Long-term results depend on how often you get facials and the quality of your post-treatment skincare routine. After a facial, it is very important to care for your skin properly to maintain the results.
  • How do I prep for a facial?
    Some tips you should follow to ensure you get optimum, long-lasting results from your facial treatment: Dress comfortable. We recommend wearing clothing that is easy to change in and out of. Skip any strong at home facial treatments and exfoliation at least a week before your appointment. Stay out of the sun and away from tanning five days before your facial. Skip waxing, tweezing or shaving your face two days before your facial.
  • What do I do after a Facial?
    Avoid touching your face. Try not to workout right after your treatment. Don’t wear make-up immediately following a facial for 6-8 hours. Avoid other facial treatments for 48 hours. Avoid the sun or making your face particularly warm – sauna, hot tub or bath. At home maintenance: cleanse, tone and moisturize your face daily. Drink plenty of water.
  • How often should I get a Classic Facial?
    Here at East2West, we recommend that you come in every 4-6 weeks for optimal results. That’s because it takes four weeks to generate new skin cells and you want to wait for your new skin turnover before your next treatment. Consistency is a key to maintaining the results of a facial, so it’s important to stay on schedule with your appointments.
  • How long does a Classic Facial take?
    A Classic Facial will typically be around 50 minutes. With add on services, the treatment can range from 75-90 minutes.
  • Can I only get add-on services?
    Of course! Although most of our add-ons are great paired with the Classic Facial for optimal results, you may get these add-ons alone: Facial Cupping, Massage, Gua Sha LED Light Therapy
  • What are the benefits of a Classic Facial?
    The concept of getting a facial goes above and beyond just pampering your skin. Allowing yourself to get a facial done professionally can help: · Stimulate collagen production · Increase oxygen flow · Skin detoxification · Improves blood circulation · Reduces stress · Prevents aging · Deep cleanses skin
  • What should I expect in an Classic Facial?
    Our Classic Facials include 8 basic steps! Pre Cleanse Skin Analysis 2nd Cleanse Exfoliant with Steam and Hand Massage Ultrasonic Extractions Décolleté and Facial Massage Masque Serum, Eye cream, Moisturizer, SPF, Lip Treatment
  • What products do you guys use?
    We use Eminence Organic Skin Care. Eminence Organic Skin Care believes in providing the best natural and organic skin care products possible. All products are proudly free of parabens, animal by-products, sodium lauryl sulfates, propylene glycol, harmful colorants and fragrances, mineral oils, petroleum, and other harsh cosmetic chemicals. Eminence products are made without severe heating or hydrogenating processes that can negatively affect the nutritional content and efficacy of natural ingredients.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) numbing cream is recommended. Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of the treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician-Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What is included in the Micro-Needling session?
    At East 2 West, our comprehensive Micro-Needling session is designed to provide you with a personalized and indulgent experience. During your Micro-Needling session, you can expect the following steps: Numbing Cream Application To ensure your comfort throughout the treatment, we apply a topical numbing cream to the treatment area. This cream helps minimize any potential discomfort, allowing you to relax and enjoy your session. Quick Wash Before proceeding with the Micro-Needling procedure, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Micro-Needling with Hyaluronic Acid Our skilled practitioners will perform the Micro-Needling treatment using a specialized device. The device features tiny, sterile needles that create controlled micro-injuries on the skin's surface. During the procedure, we infuse Hyaluronic Acid, a deeply hydrating and rejuvenating substance, to enhance the skin's plumpness and elasticity. Cooling and Hydrating Face Mask After the Micro-Needling treatment, we pamper your skin with a cooling and hydrating face mask. This step helps soothe the skin, reduce redness, and enhance post-treatment hydration. We prioritize your comfort, safety, and optimal results throughout the Micro-Needling session. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skin care needs.
  • Does Micro-Needling hurt?
    At East 2 West, your comfort is our top priority. We understand that undergoing any skincare treatment can raise questions about potential discomfort. Rest assured that during Micro-Needling, we take every measure to ensure a comfortable experience for our clients. We employ a topical numbing cream prior to the Micro-Needling treatment to minimize any potential discomfort. This cream helps numb the treated area, significantly reducing sensitivity during the procedure. Our skilled practitioners will apply the numbing cream thoroughly and allow sufficient time for it to take effect, ensuring that you can relax and enjoy your session without unnecessary discomfort. While individual pain thresholds may vary, most clients describe the sensation during Micro-Needling as fairly mild and tolerable. You may experience a slight tingling, tickling, or pricking sensation as the Micro-Needling device gently glides over your skin. However, the majority of clients find the procedure quite manageable and well worth the remarkable results it offers. Our team of experienced professionals will guide you through the entire process, ensuring that you feel comfortable and at ease. If you have any concerns or specific questions about pain management, please don't hesitate to communicate with our staff. We are here to address your needs and make your Micro-Needling experience as pleasant as possible. Experience the transformative benefits of Micro-Needling without unnecessary discomfort. Book your Micro-Needling session with East 2 West today and take the first step towards achieving radiant and youthful skin.
  • What is Micro-Needling?
    Micro-Needling is a revolutionary skincare treatment that harnesses the power of collagen stimulation, helping you achieve radiant and youthful skin. At East 2 West, we offer this cutting-edge technique to address a wide range of skin concerns. By using tiny, sterile needles to create controlled micro-injuries on the skin's surface, Micro-Needling triggers the body's natural healing response, promoting collagen production and cellular regeneration.
  • Recovery... is there any downtime with Micro-Needling?
    One of the advantages of Micro-Needling is that it typically involves minimal downtime, allowing you to quickly resume your daily activities. After your Micro-Needling session, it's normal for your skin to experience some redness and mild sensitivity, similar to a mild sunburn. However, these effects, if they present, are temporary and typically subside within a day or two. Microneedling tends to have milder after-effects than most other skin therapy treatments. Our experts will provide you with post-treatment care instructions to optimize your recovery and ensure the best possible results. These instructions may include: Avoiding Sun Exposure: It's essential to protect your skin from excessive sun exposure following Micro-Needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to shield your skin from harmful UV rays. Gentle Skincare Routine: During the first few days after Micro-Needling, it's important to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our experts will guide you on the appropriate skincare products to use during this time. Moisturizing: Keeping your skin well-hydrated is crucial for optimal healing. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Micro-Needling treatment. Many clients experience no after-effects, some clients may experience slight peeling or flaking of the skin, similar to a mild sunburn, during the initial healing phase. However, this is a normal part of the skin's natural renewal process and should resolve within a few days. Our team of experts will provide you with detailed information and support throughout your Micro-Needling journey. If you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of Micro-Needling without significant downtime. Book your Micro-Needling session at East 2 West and enjoy a revitalized complexion with minimal interruption to your daily routine.
  • What conditions are treated with Micro-Needling?
    Micro-Needling is a versatile treatment that effectively addresses various skin conditions, including but not limited to: Stimulating collagen production, improving skin elasticity, and reducing the signs of aging. Minimizing the appearance of fine lines, wrinkles, and sun damage Evening out skin tone, reducing pigmentation, texture, and pore size concerns Reviving that youthful and vibrant complexion to counter dull and lackluster skin Lightning the appearance of scarring or stretch marks and promoting smoother skin At East 2 West, we are dedicated to helping you achieve the radiant and youthful skin you desire. Book your Micro-Needling session today and embark on a transformative journey towards healthier and more beautiful skin.
  • What should I expect in a Micro-Needling session?
    During your Micro-Needling session at East 2 West, our skilled practitioners will provide a personalized and indulgent experience. Here's what you can expect: Tailored Treatment Our experts will customize the Micro-Needling treatment to address your unique needs and skin goals. Enjoy a personalized approach that ensures optimal results. Comfortable Procedure The procedure involves the gentle application of tiny, sterile needles to your skin. While you may experience a slight tingling sensation, our practitioners will ensure your comfort throughout the session. Nourishment and Care Your skin will be nourished and pampered during the Micro-Needling treatment. We use high-quality skincare products to enhance the effectiveness of the procedure and leave your skin feeling refreshed. Precise Targeting Our practitioners will strategically target the areas of concern, ensuring that the Micro-Needling treatment addresses your specific skin issues.
  • What are the benefits of Nano-Needling?
    1. Enhanced Product Absorption Nano-Needling’s microchannels maximize the absorption of skincare products, allowing active ingredients to deeply penetrate the skin. This results in intensified product benefits and more visible improvements. 2. Improved Skin Hydration By infusing the skin with nourishing serums, Nano-Needling promotes deep hydration. It helps restore the moisture balance, leaving your skin plump, smooth, and supple. 3. Refinement of Skin Texture The fine tips used in Nano-Needling gently exfoliate the skin, promoting a smoother and more refined texture. Say goodbye to rough patches and hello to a silky complexion. 4. Minimal Downtime With minimal downtime, Nano-Needling allows you to resume your daily activities without significant interruption. It's a convenient treatment option for those with a busy lifestyle.
  • What is included in the Nano-Needling session?
    At East 2 West, our Nano-Needling session offers a gentle and rejuvenating experience for your skin. During your Nano-Needling session, you can expect the following steps: Quick Wash Before beginning the Nano-Needling treatment, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Nano-Needling Treatment Our skilled practitioners will perform the Nano-Needling procedure using specialized ultra-fine tips. These tips create tiny channels on the skin's surface, allowing for enhanced product absorption and improved hydration and texture. The treatment is gentle and comfortable, with no need for numbing cream due to its non-invasive nature. Infusion of Targeted Ingredients During the Nano-Needling treatment, we infuse targeted ingredients into your skin based on your specific needs and goals. These ingredients may include hydrating serums, antioxidants, or other beneficial compounds, helping to nourish and revitalize your skin. Cooling and Hydrating Face Mask Following the Nano-Needling treatment, we apply a soothing and hydrating face mask. This step helps calm the skin, reduce any temporary redness, and promote post-treatment hydration. Our Nano-Needling session is designed to provide a gentle yet effective approach to rejuvenating your skin. The treatment is well-tolerated and does not require the application of numbing cream due to its comfortable nature. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skincare needs.
  • Conditions treated with Nano-Needling:
    Nano-Needling effectively addresses a wide range of skin concerns, including: • Fine lines and wrinkles • Uneven skin tone and texture • Dehydrated or dull-looking skin • Rough skin texture • Hyperpigmentation • Enlarged pores At East 2 West, we specialize in customizing nano-needling treatments to cater to your specific skin needs. Our experienced practitioners will design a personalized treatment plan to achieve optimal results for your unique concerns.
  • What is Nano-Needling?
    Nano-Needling is an advanced skincare treatment that utilizes ultra-fine, specialized tips to gently infuse targeted ingredients into the uppermost layers of the skin. These nano-sized tips create nanochannels, allowing potent serums and nutrients to penetrate deeply. The procedure is designed to enhance product absorption, improve skin hydration, and refine overall skin texture. Experience the transformative power of nano-needling at East 2 West.
  • What to expect in a Nano-Needling session
    During your Nano-Needling session at East 2 West, we prioritize your comfort and relaxation. During a Nano-Needling session, our skilled professionals will gently glide a specialized Nano-Needling device across your skin. The treatment is designed to be comfortable and well-tolerated, often described as a mild tingling sensation. Here's what you can expect during your treatment: Personalized Treatment Our experts will customize the Nano-Needling procedure to address your specific concerns and skincare goals. We tailor the treatment to deliver the best possible results for your unique skin. Gentle Procedure Nano-Needling is a gentle and non-invasive treatment. Numbing cream is not needed. You may experience a mild tingling or vibrating sensation as the specialized tips glide over your skin, delivering nourishing serums. Nourishment and Hydration Your skin will be treated with high-quality serums and nutrients during the procedure, providing nourishment and hydration to promote a radiant complexion. Precise Targeting Our practitioners will strategically target areas of concern, ensuring that the Nano-Needling treatment addresses your specific skin issues.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) (numbing cream recommended). Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What’s the recovery & downtime after Nano-Needling?
    Minimal Disruption, Maximum Results When it comes to skin rejuvenation, we understand the importance of treatments that fit seamlessly into your busy lifestyle. That's why we offer Nano-Needling, a cutting-edge procedure that delivers exceptional results with minimal downtime. With Nano-Needling, you can experience the transformative benefits of advanced skincare without significant interruption to your daily routine. Post-Treatment Recovery After your Nano-Needling session, your skin may exhibit slight redness or mild sensitivity, similar to a sunburn. However, these effects are temporary and generally resolve within a day or two. Nano-Needling typically involves less downtime compared to other skin therapies, allowing you to quickly return to your regular activities. To optimize your recovery and ensure optimal results, our experts will provide you with personalized post-treatment care instructions. These may include: Sun Protection Shielding your skin from excessive sun exposure is crucial following nano-needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to protect your skin from harmful UV rays. Gentle Skincare During the initial healing phase, it's essential to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our knowledgeable staff will guide you on the appropriate skincare products to use during this time. Hydration Keeping your skin well-hydrated is essential for optimal healing and rejuvenation. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin, enhancing the results of Nano-Needling. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Nano-Needling treatment. Some clients may experience mild peeling or flaking, similar to a sunburn, during the skin's natural renewal process. However, these effects are temporary and typically resolve within a few days, revealing a refreshed and revitalized complexion. Throughout your Nano-Needling journey, our team of experts is dedicated to providing you with detailed information and ongoing support. Should you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of nano-needling with minimal disruption to your daily life. Book your Nano-Needling session at East 2 West and unlock the true potential of your skin, revealing a more youthful and radiant appearance.
  • What is an Ultrasonic Deep Cleaning?
    An Ultrasonic Deep Cleaning uses a skincare tool that utilizes high-frequency sound waves to gently but deeply cleanse and exfoliate the skin. It typically consists of a handheld device with a flat metal or ceramic surface that vibrates at ultrasonic frequencies when in contact with the skin.
  • What does the Ultrasonic Deep Cleaning do?
    The device uses ultrasonic vibrations create microscopic bubbles in the cleansing solution or water applied to the skin. These bubbles implode and generate gentle pressure waves that help dislodge dirt, oil, and impurities from the pores. The vibrations also promote circulation, enhance product absorption, and exfoliate dead skin cells.
  • What are the benefits of getting an Ultrasonic Deep Cleaning?
    Using an ultrasonic deep cleaning offers several benefits for the skin, including: Deep Cleansing The vibrations and pressure waves help to effectively remove dirt, oil, makeup residue, and other impurities from the pores, resulting in a thorough and deep cleanse. Exfoliation The gentle vibrations help to loosen and exfoliate dead skin cells, revealing a smoother and more radiant complexion. Stimulated Collagen Production The ultrasonic vibrations can help stimulate collagen production in the skin, promoting firmness and elasticity over time. Enhanced Skin Texture Regular use of the device may contribute to smoother skin texture and improved overall skin tone. Improved Product Absorption By enhancing circulation and gently exfoliating the skin's surface, an ultrasonic deep cleaning device can improve the absorption of skincare products, allowing them to penetrate more deeply into the skin for enhanced effectiveness.
  • Does the Ultrasonic Deep Clean do extractions?
    No, an Ultrasonic Deep Cleaning device is primarily designed for deep cleansing, exfoliation, and enhancing product absorption. It is not specifically designed for extractions. Extractions typically involve manually removing blackheads, whiteheads, or clogged pores using specialized tools or by applying pressure with gloved fingers. While an ultrasonic deep cleaning device can help loosen and dislodge impurities from the pores, it may not be as effective as manual extractions for removing stubborn or deeply embedded comedones (blackheads). If acne is a concern for you, we recommend scheduling a consultation or an Acupuncture Facial and select this add-on to address acne from the inside and out!
  • Benefits of Microcurrent Therapy
    Enhance Skin Radiance Improved blood circulation and lymphatic drainage achieved through Microcurrent Therapy promote a healthy complexion. Experience a natural glow as nutrients are delivered to your skin cells and toxins are eliminated. Rejuvenate Your Look Microcurrent Therapy targets sagging facial muscles, helping to lift and tighten them, resulting in a more youthful and refreshed appearance. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Diminish Fine Lines & Wrinkles By stimulating collagen and elastin production, Microcurrent Therapy can reduce the appearance of fine lines and wrinkles, restoring a smoother and more youthful texture to your skin. Non-Invasive & Painless Microcurrent Therapy offers a non-invasive alternative to surgical procedures. Enjoy a painless treatment with no downtime, allowing you to get back to your daily activities immediately.
  • What is Microcurrent Therapy?
    Experience the power of microcurrent therapy, a cutting-edge facial rejuvenation treatment that offers a natural and non-surgical approach to achieving a youthful and revitalized appearance. By utilizing gentle electrical currents, this innovative technique stimulates your facial muscles, resulting in lifted, toned, and rejuvenated skin. Also known as a "natural facelift," microcurrent therapy provides an effective solution for reducing the signs of aging, without the need for invasive procedures or downtime.
  • How Microcurrent Therapy Works
    Microcurrent Therapy works by delivering gentle electrical currents to specific points on your face, mimicking your body's natural electrical impulses. These currents re-educate and retrain your facial muscles, resulting in a lifted and toned appearance. As the muscles become stronger and more defined, the skin above them appears smoother and tighter, reducing the signs of aging. Additionally, Microcurrent Therapy stimulates collagen and elastin production, vital proteins for maintaining skin elasticity. This helps to diminish fine lines and wrinkles, while improving overall skin firmness. The treatment also enhances blood circulation and lymphatic drainage, promoting detoxification and delivering essential nutrients to your skin cells for a radiant and youthful complexion. Experience the transformative power of Microcurrent Therapy, a safe and effective option for achieving a more youthful and rejuvenated appearance. Our expert professionals are here to guide you through the process, tailoring the treatment to your unique needs and helping you achieve the results you desire.
  • Benefits of Facial Gua Sha
    Lifted & Sculpted Face Facial Gua Sha stimulates circulation and promotes the realignment of the lifting structures in your face, helping you achieve a more lifted and sculpted look. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Muscle Tension Release By gliding the soft-edged stone along your facial curves, Facial Gua Sha breaks up muscle tension and promotes relaxation. Experience a release of built-up stress and tension, allowing your face to feel more relaxed and rejuvenated. Promotes Lymphatic Drainage The gentle pressure and gliding motion of Facial Gua Sha assist in promoting lymphatic drainage. This helps to reduce puffiness, eliminate toxins, and enhance overall skin clarity and radiance. Improved Circulation The stimulation of circulation during Facial Gua Sha brings fresh oxygen and nutrients to your skin cells, promoting a healthy and glowing complexion. Enjoy improved skin tone and texture as a result. Natural Rejuvenation Facial Gua Sha is a non-invasive and natural approach to facial rejuvenation. It harnesses the power of ancient techniques to enhance your skin's appearance and support your overall well-being, allowing you to embrace your natural beauty. Indulge in the transformative benefits of Facial Gua Sha and experience the radiant results it brings to your face. Our skilled practitioners are here to guide you through this ancient ritual, tailoring the treatment to your unique needs and helping you achieve the youthful and revitalized appearance you desire.
  • Benefits of Facial Cupping
    Increased Blood Flow Facial cupping promotes improved blood circulation to your skin. The gentle suction created by the cups helps to draw blood to the surface, delivering vital nutrients and oxygen to your skin cells. This enhanced blood flow contributes to a brighter, more vibrant complexion. Lymphatic Drainage By gliding the suction cup along specific areas of your face, facial cupping encourages lymphatic drainage. This process helps to remove excess fluid, reduce puffiness, and improve the overall appearance of your skin. Say goodbye to bloating and hello to a more sculpted and toned face. Detoxification Facial cupping aids in the removal of toxins and impurities from your skin. The suction created by the cups helps to pull out built-up toxins, leaving your skin clearer and more radiant. It can help to reduce the appearance of congestion, breakouts, and dullness, giving your skin a fresh and revitalized look. Relaxation & Tension Relief The gentle gliding motion of facial cupping provides a relaxing and soothing experience. It helps to release tension and tightness in the facial muscles, promoting a sense of relaxation and well-being. Feel the stress melt away as the cups work their magic on your skin. Revitalized & Glowing Complexion Facial cupping stimulates collagen production, which can lead to a more youthful and radiant complexion. The improved blood flow and oxygenation of the skin, along with the removal of toxins, contribute to a revitalized and healthy glow. Experience the benefits of facial cupping and reveal a revitalized, luminous beauty. Our skilled therapists will customize the treatment to address your specific needs, ensuring a relaxing and effective experience. Indulge in this holistic therapy and unlock your skin's natural radiance.
  • What conditions do we treat?
    We treat a variety of conditions in the following areas: pain and injury, general health & wellness, reproductive health, digestive health, and anti-aging or cosmetic concerns. In TCM, any condition can be classified and treated within the traditional medical system. The chances are highly likely that we can treat your concern. Consultations and treatment plans are designed to help you better understand treatment expectations.
  • How much is acupuncture (for new patients) without cupping?
    New Patient appointments include consultations and will still be $100. However, you should try cupping because it makes for a great combo.
  • Does acupuncture hurt?
    Most patients don’t feel anything during acupuncture; however, you might feel a slight pinch sensation that quickly fades. Treatments are NOT supposed to be painful, they are usually well tolerated, comfortable, deeply relaxing, and pain relieving.
  • Can I choose a male or female massage therapist?
    Yes, we understand that personal preferences may exist when it comes to choosing a massage therapist. While we offer the option to request a male or female therapist, we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits. Rest assured, our team is committed to providing a comfortable and professional environment for all clients, regardless of their therapist preference.
  • Are there any specific conditions or concerns that restrict me from massage?
    There are several contraindications for massage, which are situations or conditions in which massage may not be recommended or should be adjusted to ensure the safety and well-being of the client. It's important to consult with a qualified healthcare provider or licensed massage therapist to assess your specific situation. Some common contraindications for massage include: Infectious or contagious diseases: Massage should be avoided if you have an active contagious illness or infection to prevent the spread of the condition. Fever: If you have a fever, it is generally best to avoid massage as it may increase your body temperature and potentially worsen your condition. Acute injuries: Massage may be contraindicated in the presence of recent injuries, such as sprains, strains, or fractures. It's essential to allow proper healing time before receiving massage therapy. Open wounds or skin conditions: Massage should be avoided in areas with open wounds, cuts, burns, or contagious skin conditions to prevent further irritation or infection. Recent surgeries: It is important to consult with your healthcare provider before receiving a massage if you have undergone surgery, as certain techniques or areas may need to be avoided during the healing process. Blood clots or thrombosis: Massage is generally contraindicated in the presence of blood clots or conditions that increase the risk of clot formation, such as deep vein thrombosis (DVT) or thrombophlebitis. Severe cardiovascular conditions: Individuals with severe heart conditions, uncontrolled high blood pressure, or recent heart attacks should consult with their healthcare provider before receiving a massage. Pregnancy complications: Pregnant individuals with certain complications, such as preeclampsia or placenta previa, should avoid massage or receive a specialized prenatal massage from a therapist trained in pregnancy massage. Cancer or undergoing cancer treatment: Massage should be approached with caution for individuals
  • What types of massage do you offer?
    We offer two types of massage: Meridian and Medical Massage. They both can consist of a wide variety of techniques and styles of massage. Your treatment goals will help guide you on which service to choose. If you have a preference for a specific style of massage let us know or put it in your notes when booking, and we will do our best to accommodate you.
  • How will I feel after the massage?
    After a massage, it's common to experience a range of sensations and feelings. The specific effects can vary from person to person and depend on factors such as the type of massage received and individual response. In general, most clients feel a deep sense of relaxation and relief from muscle tension. You may also experience improved blood circulation, reduced stress levels, and increased overall well-being. It's not uncommon to feel a bit drowsy or have a heightened sense of relaxation, so it's recommended to take some time to rest and allow your body to fully absorb the benefits of the massage. Additionally, it's important to drink plenty of water to stay hydrated and help flush out any toxins that may have been released during the massage. Overall, the goal is for you to feel rejuvenated, restored, and balanced after your massage session.
  • Can I request a specific massage therapist for my session?
    Yes, when booking you may request a specific therapist, however we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits.
  • How far in advance do I need to book an appointment?
    When it comes to booking an appointment, we highly recommend scheduling in advance to secure your preferred date and time. Our massage therapy schedule tends to be quite busy, with occasional reschedules and cancellations. To ensure availability and accommodate your needs, we suggest booking your appointment approximately 1 to 1.5 weeks ahead of time. This allows us to better serve you and provide the exceptional massage experience you deserve. Don't hesitate to reach out and reserve your spot well in advance.
  • Can I only get add-on treatments (customize my own facial)?
    Our add-on services are best used to supplement cosmetic acupuncture and micro/nano-needling. However, you do have the option to build your own facial, based on what you want and/or what the provider recommends based on your concerns.
  • What type of products do you use in your facials?
    At East 2 West, we are committed to providing you with exceptional skincare experiences. We carefully select high-quality products to ensure that your facial treatments deliver optimal results. During our facials, we use a combination of premium brands, including "Eminence Organic Skin Care," along with all-natural oils and hypoallergenic products. Eminence Organic Skin Care: This professional skincare line offers a wide range of organic and natural products made from the finest ingredients. Eminence products are formulated to nourish, hydrate, and revitalize the skin, providing you with a luxurious and effective treatment. All-Natural Oils: To enhance the nourishing and moisturizing effects of our facials, we utilize all-natural oils. These oils are carefully selected for their rejuvenating properties and ability to promote a healthy complexion. Our skilled practitioners skillfully apply these oils to help balance the skin, restore radiance, and provide deep hydration. Hypoallergenic Products: We understand that every individual's skin is unique, and some may have sensitivities or allergies. To accommodate a wide range of skin types and ensure a comfortable experience, we incorporate hypoallergenic products into our facials. These products are formulated to be gentle and non-irritating, reducing the risk of adverse reactions while still delivering exceptional results. By combining the benefits of Eminence Organic Skin Care products, all-natural oils, and hypoallergenic formulations, we aim to provide you with a truly customized and rejuvenating facial experience. Our skilled practitioners will select the most suitable products for your specific skin type and concerns, ensuring that you receive the highest level of care and achieve radiant, healthy skin.
  • Is your Celluma LED device a red-light therapy?
    Yes, the Celluma device is a type of red-light therapy device. However, it utilizes a combination of red, blue, yellow, green, and near-infrared LED lights to provide additional therapeutic benefits to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects. For more information on the specific device we use and the benefits, visit the Celluma website.
  • What type of facial treatment should I book?
    Both of our signature facials are great and provide a wide variety of results. If you are unsure, we can always schedule you for a consultation and our provider will help determine the best treatment(s) for you.

Facial Massage

Indulge in the ultimate relaxation and rejuvenation with our luxurious facial massage. Our skilled therapists use gentle and soothing techniques to relax muscle tension, promote lymphatic drainage, and enhance overall well-being. Experience a blissful escape while we stimulate circulation and release any built-up stress in your facial muscles. Say goodbye to tension and hello to a radiant, refreshed complexion.

This is good for: Circulation, lymphatic drainage, reducing puffiness

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  • Benefits of Facial Massage
    Relaxation & Tension Release Facial massage provides a deeply relaxing experience, helping to release tension and stress in your face, neck, and shoulders. Feel the soothing touch of our skilled therapists as they melt away the day's worries, leaving you with a renewed sense of calm and tranquility. Enhanced Facial Tone & Contour Facial massage helps to realign the lifting structures of your face, promoting a more toned and defined appearance. Regular sessions can contribute to improved muscle tone, resulting in a lifted and firmer facial contour. Improved Circulation Through gentle manipulation and stimulation, facial massage promotes blood circulation to the skin. This increased blood flow brings essential nutrients and oxygen to your facial cells, resulting in a healthier, more vibrant complexion. Lymphatic Drainage By using specific techniques, facial massage encourages lymphatic drainage, helping to reduce puffiness and congestion. It aids in eliminating toxins and waste products from your skin, leaving it looking fresh and revitalized. Stress Relief & Overall Well-Being Beyond the physical benefits, facial massage provides a moment of relaxation and self-care, allowing you to unwind and rejuvenate both physically and mentally. It helps to alleviate stress and promote a sense of well-being, leaving you feeling refreshed and revitalized. Experience the transformative effects of our facial massage as our skilled therapists customize the treatment to address your unique needs. Whether you seek improved circulation, lymphatic drainage, or simply a moment of relaxation, our facial massage will leave you with a radiant glow and a renewed sense of harmony.
  • What is Celluma LED Therapy?
    Discover the power of Celluma LED Therapy, a revolutionary treatment that harnesses the healing potential of light. Using advanced LED technology, Celluma stimulates natural rejuvenation processes in your skin and body, helping you achieve a radiant, youthful appearance and overall well-being. Whether you're seeking skin rejuvenation, pain relief, or acne treatment, Celluma offers a safe, non-invasive solution that can transform your beauty and wellness routine.
  • Benefits of Celluma LED Therapy
    Rejuvenate Your Skin Celluma stimulates collagen production, diminishing the appearance of fine lines, wrinkles, and age spots. Experience firmer, smoother skin and a more youthful complexion. Heal & Soothe Whether you're dealing with an injury, chronic pain, or inflammation, Celluma's LED therapy can provide relief. It boosts circulation, reduces swelling, and accelerates the healing process for a faster recovery. Say Goodbye to Acne & Skin Inflammation Combat acne and achieve clearer skin with Celluma's blue light therapy. It targets the bacteria that cause breakouts, helping to minimize acne lesions and prevent future flare-ups. Safe & Non-Invasive Celluma LED therapy is a gentle, non-thermal treatment that is suitable for all skin types. It doesn't require downtime, and you can enjoy the benefits without any discomfort or side effects. Convenient & Relaxing A Celluma session is a quick and relaxing experience that can easily be incorporated into your busy schedule. Sit back, unwind, and let the power of light revitalize your skin and body. Celluma LED Therapy is used in various medical and cosmetic applications. It is commonly used for skin rejuvenation, wound healing, pain management, and reduction of inflammation. It is also used in some dermatological conditions, such as acne and psoriasis.
  • How It Works
    Celluma LED Therapy works by delivering specific wavelengths of light energy to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. Celluma utilizes a combination of frequencies with the following benefits: The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects.
  • Exfoliation
    Exfoliation is a key step in a facial to remove dead skin cells and promote cell turnover. It can be done using physical exfoliants (such as scrubs) or chemical exfoliants (such as peels or enzymes).
  • Extraction
    Extraction involves the removal of blackheads, whiteheads, and other impurities from the skin. This step is typically performed by a trained esthetician using specialized tools or techniques.
  • Cleansing and Preparation
    Facials often begin with a thorough cleansing of the face to remove dirt, oil, and impurities. This step prepares the skin for further treatments and helps ensure optimal product absorption.
  • Does treatment hurt?
    Everyone’s individual sensitivity varies both overall and daily. Generally speaking the services we provide are not intended to be painful, and to the contrary patients tend to find them deeply relaxing and relieving. There may be some sensation as therapy is performed, but many patients do not experience any or very minor and tolerable discomfort from treatment.
  • What if I don’t know what I need?
    The New Patient Acupuncture Special is recommended for most new patients (unless they are afraid of needles). It includes Consultation, Acupuncture, Cupping and a Personalized Treatment Plan. It is targeted to address your specific concern(s) and condition(s). You can separately schedule a consultation ($40). The main point of consultation is to answer any individualized questions you may have about treatment, and to make treatment recommendations.
  • How many treatments will it take to treat my concern?
    Everyone responds differently to treatment. We typically recommend 3-5 sessions as a trial to see how you respond to treatment. Your first appointment will include a consultation and treatment plan, this will help you get a better idea of the best services and frequency of treatment required to get the best results.
  • Is there parking available at your location?
    Yes, there is ample free parking. We are located on the top ground level of a 3-tier shopping next door to Jamba Juice, Starbucks, and Jack-in-the-Box, in the Kunia Shopping Center.
  • What is your cancellation policy?
    What if I need to cancel or reschedule my appointment? You may cancel and reschedule online with your account in Jane. Please note that we do have a 24-hour cancellation policy which may affect your ability to cancel or reschedule your upcoming appointment. If you need assistance in canceling or rescheduling an appointment, please call our clinic for assistance. Failure to cancel more than 24-hours prior to your appointment may result in a late cancellation fee of $80. If your appointment is on a Monday or an observed Holiday and you plan to cancel/reschedule, you must notify us no later than the last business day, prior to closing hours. Appointment notifications are automatically sent by our system, and can be modified for individuals if they need more or less assistance with remembering their scheduled appointments. Use your Jane account to modify your appointment reminders or ask our staff for assistance.
  • Are gratuities included, or should I tip the therapist?
    Gratuities are not included in our service prices. If you feel satisfied with the service you have received, you are welcome to show your appreciation by leaving a tip for your therapist. Tipping is a way to acknowledge their skill and dedication. The recommended gratuity amount is typically 15-20% of the service cost, but the final decision is entirely up to you.
  • Do you offer any discounts, packages, or memberships?
    Yes, we do have additional discounts, but we recommend just booking your first appointment, after your first visit, your best pricing options will be personalized and presented to you based on your concerns and treatment goals/needs. Acupuncture For new patients, we recommend booking our “New Patient Special” it is the best deal and will often give you the best results since it is able to treat a wide variety of conditions. Massage & Facials For new patients, we recommend booking a single session, or consultation. A treatment plan with pricing options will be provided on your first visit. Cupping, Guasha, & Moxa For new patients, we recommend booking a single session, or consultation. Typically, these services are used to complement an acupuncture treatment. However, if you wish to book a single session you also have that option. A treatment plan with pricing options will be provided on your first visit.
  • How long does one appointment take?
    New patient appointments usually take from 30 to 90 mins depending on services received. As a general rule of thumb, services are typically broken up into timed 15-minute billable increments, however some services may take a bit longer or shorter than others.
  • How do I prepare for my first visit?
    First Appointment Checklist 1. Arrive 10-20 minutes early to fill out our intake form and new patient paperwork. 2. Wear loose fitting clothing that allows for easy access to elbows and knees, as well as your area of concern. 3. Don’t come on an empty or full stomach, but a small snack is recommended. Keep in mind you may be lying face down on your stomach for an extended period of time. 4. What to bring: government-issued ID, insurance card, medical records (optional), list of medications (optional) 5. Make a list of your top concerns and be ready to discuss them with us!
  • What kind of cupping do you do?
    We practice multiple methods of cupping in our clinic. Your practitioner will evaluate you and decide which is the best method for you.
  • How can I schedule an appointment?
    We use an online booking and Electronic Health Records (EHR) system east2west.janeapp.com. If you have trouble or are confused, call us at (808) 364 - 1555. We recommend booking online, all of your new patient paperwork will be sent to you from this system, and it will make the process smoother. Acupuncture Appointments New Patients: If this is your first time in our clinic, you will book under “Acupuncture - New Patient.” Even if you are unsure what you will need, this will allow the Practitioner during the consultation will be able to go over more detail your concerns and provide recommendations and specials best suited for your situation. Returning Patients: If you have an existing package/membership, please choose “Acupuncture - Returning Patient” and notate in the comment box that you have a package and/or have a membership open. This will let our team know to update your appointment type prior to coming in for treatment. If you forget to add a note in the comment box, you may let our team know when you arrive at your appointment or give one of our offices a call. Multiple Bookings/Services: If you are wanting to book multiple services for yourself, you may book one and then notate in the comment box all the services you would like to add on to your original appointment or give our office a call and we can do that for you. Insurance Patients: If you are a patient who has already verified your insurance with us and is looking to book your next appointment online, please choose “Acupuncture - Returning Patient” and notate in the comment box which insurance you are currently using. Massage & Facials Appointments Call us at (808) 364-1555. Due to online booking (scheduling) limitations, you must call the clinic to book these services. In some cases, it may be possible to check the availability online prior to calling. Cupping, Guasha, & Moxa (ONLY) Appointments If you are booking multiple services, book the highest price service and put in the note what additional services you want us to book you for at that time. If you ONLY want one of these services (cupping for instance), choose “Single Treatment” and select the service desired.
  • Do you accept insurance?
    Yes, (for acupuncture) we do accept some health insurances such as: HMAA/HWMG (Hawaii Medical Assurance Association/Hawaii-Western Management Group) UHC (United HealthCare) Humana TriWest (Prior Service Military) (acupuncture & massage) Workman's Compensation (Work Injury) Motor Vehicle Accident (MVA)/ Personal Injury (PI) Please note: We need to pre-verify your insurance coverage prior to receiving treatment (takes ~24-48 hours depending on insurance company). If you wish to use your insurance, please contact our office. Due to difficulty with reimbursement, we no longer accept HMSA, Kaiser, ASH, or UHA, but if you have Out-of-Network benefits we can help. Unfortunately, TriCare does not cover acupuncture at this time. If your insurance company allows, we can provide a detailed receipt required for you to submit for reimbursement. Please note: not all health insurance plans cover acupuncture treatments. We recommend calling the phone number on the back of your health insurance card and ask your insurance company if you have acupuncture benefits. If you believe you have acupuncture benefits and would like us to pre-authorize your coverage, please give us a call prior to scheduling an appointment online. If you do not have acupuncture coverage, no problem, we do have competitive self-pay rates, see our services tab for our self-pay options. For massage, we ONLY accept Triwest.
  • Do you accept Health Spending Accounts (HSA)/Flex Spending Accounts (FSA)?
    We do accept HSA or Flex Spending Accounts. We also help provide paperwork (a superbill) for you to submit for reimbursement if you have out-of-network coverage, or have an HSA/FSA card.
  • How does it work?
    There are various scientific theories that try to explain how TCM works, but the truth is that the scientific theories that developed modern medicine (which are ~100 years old) is just beginning to understand this ancient medicine (over 3,000 years old). TCM mainly consists of acupuncture, herbal medicine, medical massage, cupping, gua sha, and moxa. Each specific service has advantages and disadvantages as well as differences in how it obtains the end result (healing). Generally speaking, the services we offer work on the nervous system (resetting pain, relaxing the body and sending signals to the brain to regulate functions). Services also work on the inflammatory response and help to trigger the self-healing process. TCM uses a different approach and terminology to medicine than Modern (Western) Medicine or the Scientific Approach. It uses a more holistic and (whole-body) time-tested approach. While TCM uses different terminology for symptoms and illness than Modern Medicine, they are commonly used to complement each other.
  • Why do you need my credit card information?
    We need this information to book your appointment due to our tight schedule. We do have a 24-Hour Cancellation Policy. We want to ensure our patients understand the importance of attending their appointment since we are reserving that time for you.
  • How long will the results of my facial last?
    The immediate effect of your facial - plump, radiant-looking skin will typically last anywhere from 3-5 days. Long-term results depend on how often you get facials and the quality of your post-treatment skincare routine. After a facial, it is very important to care for your skin properly to maintain the results.
  • How do I prep for a facial?
    Some tips you should follow to ensure you get optimum, long-lasting results from your facial treatment: Dress comfortable. We recommend wearing clothing that is easy to change in and out of. Skip any strong at home facial treatments and exfoliation at least a week before your appointment. Stay out of the sun and away from tanning five days before your facial. Skip waxing, tweezing or shaving your face two days before your facial.
  • What do I do after a Facial?
    Avoid touching your face. Try not to workout right after your treatment. Don’t wear make-up immediately following a facial for 6-8 hours. Avoid other facial treatments for 48 hours. Avoid the sun or making your face particularly warm – sauna, hot tub or bath. At home maintenance: cleanse, tone and moisturize your face daily. Drink plenty of water.
  • How often should I get a Classic Facial?
    Here at East2West, we recommend that you come in every 4-6 weeks for optimal results. That’s because it takes four weeks to generate new skin cells and you want to wait for your new skin turnover before your next treatment. Consistency is a key to maintaining the results of a facial, so it’s important to stay on schedule with your appointments.
  • How long does a Classic Facial take?
    A Classic Facial will typically be around 50 minutes. With add on services, the treatment can range from 75-90 minutes.
  • Can I only get add-on services?
    Of course! Although most of our add-ons are great paired with the Classic Facial for optimal results, you may get these add-ons alone: Facial Cupping, Massage, Gua Sha LED Light Therapy
  • What are the benefits of a Classic Facial?
    The concept of getting a facial goes above and beyond just pampering your skin. Allowing yourself to get a facial done professionally can help: · Stimulate collagen production · Increase oxygen flow · Skin detoxification · Improves blood circulation · Reduces stress · Prevents aging · Deep cleanses skin
  • What should I expect in an Classic Facial?
    Our Classic Facials include 8 basic steps! Pre Cleanse Skin Analysis 2nd Cleanse Exfoliant with Steam and Hand Massage Ultrasonic Extractions Décolleté and Facial Massage Masque Serum, Eye cream, Moisturizer, SPF, Lip Treatment
  • What products do you guys use?
    We use Eminence Organic Skin Care. Eminence Organic Skin Care believes in providing the best natural and organic skin care products possible. All products are proudly free of parabens, animal by-products, sodium lauryl sulfates, propylene glycol, harmful colorants and fragrances, mineral oils, petroleum, and other harsh cosmetic chemicals. Eminence products are made without severe heating or hydrogenating processes that can negatively affect the nutritional content and efficacy of natural ingredients.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) numbing cream is recommended. Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of the treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician-Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What is included in the Micro-Needling session?
    At East 2 West, our comprehensive Micro-Needling session is designed to provide you with a personalized and indulgent experience. During your Micro-Needling session, you can expect the following steps: Numbing Cream Application To ensure your comfort throughout the treatment, we apply a topical numbing cream to the treatment area. This cream helps minimize any potential discomfort, allowing you to relax and enjoy your session. Quick Wash Before proceeding with the Micro-Needling procedure, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Micro-Needling with Hyaluronic Acid Our skilled practitioners will perform the Micro-Needling treatment using a specialized device. The device features tiny, sterile needles that create controlled micro-injuries on the skin's surface. During the procedure, we infuse Hyaluronic Acid, a deeply hydrating and rejuvenating substance, to enhance the skin's plumpness and elasticity. Cooling and Hydrating Face Mask After the Micro-Needling treatment, we pamper your skin with a cooling and hydrating face mask. This step helps soothe the skin, reduce redness, and enhance post-treatment hydration. We prioritize your comfort, safety, and optimal results throughout the Micro-Needling session. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skin care needs.
  • Does Micro-Needling hurt?
    At East 2 West, your comfort is our top priority. We understand that undergoing any skincare treatment can raise questions about potential discomfort. Rest assured that during Micro-Needling, we take every measure to ensure a comfortable experience for our clients. We employ a topical numbing cream prior to the Micro-Needling treatment to minimize any potential discomfort. This cream helps numb the treated area, significantly reducing sensitivity during the procedure. Our skilled practitioners will apply the numbing cream thoroughly and allow sufficient time for it to take effect, ensuring that you can relax and enjoy your session without unnecessary discomfort. While individual pain thresholds may vary, most clients describe the sensation during Micro-Needling as fairly mild and tolerable. You may experience a slight tingling, tickling, or pricking sensation as the Micro-Needling device gently glides over your skin. However, the majority of clients find the procedure quite manageable and well worth the remarkable results it offers. Our team of experienced professionals will guide you through the entire process, ensuring that you feel comfortable and at ease. If you have any concerns or specific questions about pain management, please don't hesitate to communicate with our staff. We are here to address your needs and make your Micro-Needling experience as pleasant as possible. Experience the transformative benefits of Micro-Needling without unnecessary discomfort. Book your Micro-Needling session with East 2 West today and take the first step towards achieving radiant and youthful skin.
  • What is Micro-Needling?
    Micro-Needling is a revolutionary skincare treatment that harnesses the power of collagen stimulation, helping you achieve radiant and youthful skin. At East 2 West, we offer this cutting-edge technique to address a wide range of skin concerns. By using tiny, sterile needles to create controlled micro-injuries on the skin's surface, Micro-Needling triggers the body's natural healing response, promoting collagen production and cellular regeneration.
  • Recovery... is there any downtime with Micro-Needling?
    One of the advantages of Micro-Needling is that it typically involves minimal downtime, allowing you to quickly resume your daily activities. After your Micro-Needling session, it's normal for your skin to experience some redness and mild sensitivity, similar to a mild sunburn. However, these effects, if they present, are temporary and typically subside within a day or two. Microneedling tends to have milder after-effects than most other skin therapy treatments. Our experts will provide you with post-treatment care instructions to optimize your recovery and ensure the best possible results. These instructions may include: Avoiding Sun Exposure: It's essential to protect your skin from excessive sun exposure following Micro-Needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to shield your skin from harmful UV rays. Gentle Skincare Routine: During the first few days after Micro-Needling, it's important to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our experts will guide you on the appropriate skincare products to use during this time. Moisturizing: Keeping your skin well-hydrated is crucial for optimal healing. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Micro-Needling treatment. Many clients experience no after-effects, some clients may experience slight peeling or flaking of the skin, similar to a mild sunburn, during the initial healing phase. However, this is a normal part of the skin's natural renewal process and should resolve within a few days. Our team of experts will provide you with detailed information and support throughout your Micro-Needling journey. If you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of Micro-Needling without significant downtime. Book your Micro-Needling session at East 2 West and enjoy a revitalized complexion with minimal interruption to your daily routine.
  • What conditions are treated with Micro-Needling?
    Micro-Needling is a versatile treatment that effectively addresses various skin conditions, including but not limited to: Stimulating collagen production, improving skin elasticity, and reducing the signs of aging. Minimizing the appearance of fine lines, wrinkles, and sun damage Evening out skin tone, reducing pigmentation, texture, and pore size concerns Reviving that youthful and vibrant complexion to counter dull and lackluster skin Lightning the appearance of scarring or stretch marks and promoting smoother skin At East 2 West, we are dedicated to helping you achieve the radiant and youthful skin you desire. Book your Micro-Needling session today and embark on a transformative journey towards healthier and more beautiful skin.
  • What should I expect in a Micro-Needling session?
    During your Micro-Needling session at East 2 West, our skilled practitioners will provide a personalized and indulgent experience. Here's what you can expect: Tailored Treatment Our experts will customize the Micro-Needling treatment to address your unique needs and skin goals. Enjoy a personalized approach that ensures optimal results. Comfortable Procedure The procedure involves the gentle application of tiny, sterile needles to your skin. While you may experience a slight tingling sensation, our practitioners will ensure your comfort throughout the session. Nourishment and Care Your skin will be nourished and pampered during the Micro-Needling treatment. We use high-quality skincare products to enhance the effectiveness of the procedure and leave your skin feeling refreshed. Precise Targeting Our practitioners will strategically target the areas of concern, ensuring that the Micro-Needling treatment addresses your specific skin issues.
  • What are the benefits of Nano-Needling?
    1. Enhanced Product Absorption Nano-Needling’s microchannels maximize the absorption of skincare products, allowing active ingredients to deeply penetrate the skin. This results in intensified product benefits and more visible improvements. 2. Improved Skin Hydration By infusing the skin with nourishing serums, Nano-Needling promotes deep hydration. It helps restore the moisture balance, leaving your skin plump, smooth, and supple. 3. Refinement of Skin Texture The fine tips used in Nano-Needling gently exfoliate the skin, promoting a smoother and more refined texture. Say goodbye to rough patches and hello to a silky complexion. 4. Minimal Downtime With minimal downtime, Nano-Needling allows you to resume your daily activities without significant interruption. It's a convenient treatment option for those with a busy lifestyle.
  • What is included in the Nano-Needling session?
    At East 2 West, our Nano-Needling session offers a gentle and rejuvenating experience for your skin. During your Nano-Needling session, you can expect the following steps: Quick Wash Before beginning the Nano-Needling treatment, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Nano-Needling Treatment Our skilled practitioners will perform the Nano-Needling procedure using specialized ultra-fine tips. These tips create tiny channels on the skin's surface, allowing for enhanced product absorption and improved hydration and texture. The treatment is gentle and comfortable, with no need for numbing cream due to its non-invasive nature. Infusion of Targeted Ingredients During the Nano-Needling treatment, we infuse targeted ingredients into your skin based on your specific needs and goals. These ingredients may include hydrating serums, antioxidants, or other beneficial compounds, helping to nourish and revitalize your skin. Cooling and Hydrating Face Mask Following the Nano-Needling treatment, we apply a soothing and hydrating face mask. This step helps calm the skin, reduce any temporary redness, and promote post-treatment hydration. Our Nano-Needling session is designed to provide a gentle yet effective approach to rejuvenating your skin. The treatment is well-tolerated and does not require the application of numbing cream due to its comfortable nature. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skincare needs.
  • Conditions treated with Nano-Needling:
    Nano-Needling effectively addresses a wide range of skin concerns, including: • Fine lines and wrinkles • Uneven skin tone and texture • Dehydrated or dull-looking skin • Rough skin texture • Hyperpigmentation • Enlarged pores At East 2 West, we specialize in customizing nano-needling treatments to cater to your specific skin needs. Our experienced practitioners will design a personalized treatment plan to achieve optimal results for your unique concerns.
  • What is Nano-Needling?
    Nano-Needling is an advanced skincare treatment that utilizes ultra-fine, specialized tips to gently infuse targeted ingredients into the uppermost layers of the skin. These nano-sized tips create nanochannels, allowing potent serums and nutrients to penetrate deeply. The procedure is designed to enhance product absorption, improve skin hydration, and refine overall skin texture. Experience the transformative power of nano-needling at East 2 West.
  • What to expect in a Nano-Needling session
    During your Nano-Needling session at East 2 West, we prioritize your comfort and relaxation. During a Nano-Needling session, our skilled professionals will gently glide a specialized Nano-Needling device across your skin. The treatment is designed to be comfortable and well-tolerated, often described as a mild tingling sensation. Here's what you can expect during your treatment: Personalized Treatment Our experts will customize the Nano-Needling procedure to address your specific concerns and skincare goals. We tailor the treatment to deliver the best possible results for your unique skin. Gentle Procedure Nano-Needling is a gentle and non-invasive treatment. Numbing cream is not needed. You may experience a mild tingling or vibrating sensation as the specialized tips glide over your skin, delivering nourishing serums. Nourishment and Hydration Your skin will be treated with high-quality serums and nutrients during the procedure, providing nourishment and hydration to promote a radiant complexion. Precise Targeting Our practitioners will strategically target areas of concern, ensuring that the Nano-Needling treatment addresses your specific skin issues.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) (numbing cream recommended). Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What’s the recovery & downtime after Nano-Needling?
    Minimal Disruption, Maximum Results When it comes to skin rejuvenation, we understand the importance of treatments that fit seamlessly into your busy lifestyle. That's why we offer Nano-Needling, a cutting-edge procedure that delivers exceptional results with minimal downtime. With Nano-Needling, you can experience the transformative benefits of advanced skincare without significant interruption to your daily routine. Post-Treatment Recovery After your Nano-Needling session, your skin may exhibit slight redness or mild sensitivity, similar to a sunburn. However, these effects are temporary and generally resolve within a day or two. Nano-Needling typically involves less downtime compared to other skin therapies, allowing you to quickly return to your regular activities. To optimize your recovery and ensure optimal results, our experts will provide you with personalized post-treatment care instructions. These may include: Sun Protection Shielding your skin from excessive sun exposure is crucial following nano-needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to protect your skin from harmful UV rays. Gentle Skincare During the initial healing phase, it's essential to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our knowledgeable staff will guide you on the appropriate skincare products to use during this time. Hydration Keeping your skin well-hydrated is essential for optimal healing and rejuvenation. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin, enhancing the results of Nano-Needling. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Nano-Needling treatment. Some clients may experience mild peeling or flaking, similar to a sunburn, during the skin's natural renewal process. However, these effects are temporary and typically resolve within a few days, revealing a refreshed and revitalized complexion. Throughout your Nano-Needling journey, our team of experts is dedicated to providing you with detailed information and ongoing support. Should you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of nano-needling with minimal disruption to your daily life. Book your Nano-Needling session at East 2 West and unlock the true potential of your skin, revealing a more youthful and radiant appearance.
  • What is an Ultrasonic Deep Cleaning?
    An Ultrasonic Deep Cleaning uses a skincare tool that utilizes high-frequency sound waves to gently but deeply cleanse and exfoliate the skin. It typically consists of a handheld device with a flat metal or ceramic surface that vibrates at ultrasonic frequencies when in contact with the skin.
  • What does the Ultrasonic Deep Cleaning do?
    The device uses ultrasonic vibrations create microscopic bubbles in the cleansing solution or water applied to the skin. These bubbles implode and generate gentle pressure waves that help dislodge dirt, oil, and impurities from the pores. The vibrations also promote circulation, enhance product absorption, and exfoliate dead skin cells.
  • What are the benefits of getting an Ultrasonic Deep Cleaning?
    Using an ultrasonic deep cleaning offers several benefits for the skin, including: Deep Cleansing The vibrations and pressure waves help to effectively remove dirt, oil, makeup residue, and other impurities from the pores, resulting in a thorough and deep cleanse. Exfoliation The gentle vibrations help to loosen and exfoliate dead skin cells, revealing a smoother and more radiant complexion. Stimulated Collagen Production The ultrasonic vibrations can help stimulate collagen production in the skin, promoting firmness and elasticity over time. Enhanced Skin Texture Regular use of the device may contribute to smoother skin texture and improved overall skin tone. Improved Product Absorption By enhancing circulation and gently exfoliating the skin's surface, an ultrasonic deep cleaning device can improve the absorption of skincare products, allowing them to penetrate more deeply into the skin for enhanced effectiveness.
  • Does the Ultrasonic Deep Clean do extractions?
    No, an Ultrasonic Deep Cleaning device is primarily designed for deep cleansing, exfoliation, and enhancing product absorption. It is not specifically designed for extractions. Extractions typically involve manually removing blackheads, whiteheads, or clogged pores using specialized tools or by applying pressure with gloved fingers. While an ultrasonic deep cleaning device can help loosen and dislodge impurities from the pores, it may not be as effective as manual extractions for removing stubborn or deeply embedded comedones (blackheads). If acne is a concern for you, we recommend scheduling a consultation or an Acupuncture Facial and select this add-on to address acne from the inside and out!
  • Benefits of Microcurrent Therapy
    Enhance Skin Radiance Improved blood circulation and lymphatic drainage achieved through Microcurrent Therapy promote a healthy complexion. Experience a natural glow as nutrients are delivered to your skin cells and toxins are eliminated. Rejuvenate Your Look Microcurrent Therapy targets sagging facial muscles, helping to lift and tighten them, resulting in a more youthful and refreshed appearance. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Diminish Fine Lines & Wrinkles By stimulating collagen and elastin production, Microcurrent Therapy can reduce the appearance of fine lines and wrinkles, restoring a smoother and more youthful texture to your skin. Non-Invasive & Painless Microcurrent Therapy offers a non-invasive alternative to surgical procedures. Enjoy a painless treatment with no downtime, allowing you to get back to your daily activities immediately.
  • What is Microcurrent Therapy?
    Experience the power of microcurrent therapy, a cutting-edge facial rejuvenation treatment that offers a natural and non-surgical approach to achieving a youthful and revitalized appearance. By utilizing gentle electrical currents, this innovative technique stimulates your facial muscles, resulting in lifted, toned, and rejuvenated skin. Also known as a "natural facelift," microcurrent therapy provides an effective solution for reducing the signs of aging, without the need for invasive procedures or downtime.
  • How Microcurrent Therapy Works
    Microcurrent Therapy works by delivering gentle electrical currents to specific points on your face, mimicking your body's natural electrical impulses. These currents re-educate and retrain your facial muscles, resulting in a lifted and toned appearance. As the muscles become stronger and more defined, the skin above them appears smoother and tighter, reducing the signs of aging. Additionally, Microcurrent Therapy stimulates collagen and elastin production, vital proteins for maintaining skin elasticity. This helps to diminish fine lines and wrinkles, while improving overall skin firmness. The treatment also enhances blood circulation and lymphatic drainage, promoting detoxification and delivering essential nutrients to your skin cells for a radiant and youthful complexion. Experience the transformative power of Microcurrent Therapy, a safe and effective option for achieving a more youthful and rejuvenated appearance. Our expert professionals are here to guide you through the process, tailoring the treatment to your unique needs and helping you achieve the results you desire.
  • Benefits of Facial Gua Sha
    Lifted & Sculpted Face Facial Gua Sha stimulates circulation and promotes the realignment of the lifting structures in your face, helping you achieve a more lifted and sculpted look. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Muscle Tension Release By gliding the soft-edged stone along your facial curves, Facial Gua Sha breaks up muscle tension and promotes relaxation. Experience a release of built-up stress and tension, allowing your face to feel more relaxed and rejuvenated. Promotes Lymphatic Drainage The gentle pressure and gliding motion of Facial Gua Sha assist in promoting lymphatic drainage. This helps to reduce puffiness, eliminate toxins, and enhance overall skin clarity and radiance. Improved Circulation The stimulation of circulation during Facial Gua Sha brings fresh oxygen and nutrients to your skin cells, promoting a healthy and glowing complexion. Enjoy improved skin tone and texture as a result. Natural Rejuvenation Facial Gua Sha is a non-invasive and natural approach to facial rejuvenation. It harnesses the power of ancient techniques to enhance your skin's appearance and support your overall well-being, allowing you to embrace your natural beauty. Indulge in the transformative benefits of Facial Gua Sha and experience the radiant results it brings to your face. Our skilled practitioners are here to guide you through this ancient ritual, tailoring the treatment to your unique needs and helping you achieve the youthful and revitalized appearance you desire.
  • Benefits of Facial Cupping
    Increased Blood Flow Facial cupping promotes improved blood circulation to your skin. The gentle suction created by the cups helps to draw blood to the surface, delivering vital nutrients and oxygen to your skin cells. This enhanced blood flow contributes to a brighter, more vibrant complexion. Lymphatic Drainage By gliding the suction cup along specific areas of your face, facial cupping encourages lymphatic drainage. This process helps to remove excess fluid, reduce puffiness, and improve the overall appearance of your skin. Say goodbye to bloating and hello to a more sculpted and toned face. Detoxification Facial cupping aids in the removal of toxins and impurities from your skin. The suction created by the cups helps to pull out built-up toxins, leaving your skin clearer and more radiant. It can help to reduce the appearance of congestion, breakouts, and dullness, giving your skin a fresh and revitalized look. Relaxation & Tension Relief The gentle gliding motion of facial cupping provides a relaxing and soothing experience. It helps to release tension and tightness in the facial muscles, promoting a sense of relaxation and well-being. Feel the stress melt away as the cups work their magic on your skin. Revitalized & Glowing Complexion Facial cupping stimulates collagen production, which can lead to a more youthful and radiant complexion. The improved blood flow and oxygenation of the skin, along with the removal of toxins, contribute to a revitalized and healthy glow. Experience the benefits of facial cupping and reveal a revitalized, luminous beauty. Our skilled therapists will customize the treatment to address your specific needs, ensuring a relaxing and effective experience. Indulge in this holistic therapy and unlock your skin's natural radiance.
  • What conditions do we treat?
    We treat a variety of conditions in the following areas: pain and injury, general health & wellness, reproductive health, digestive health, and anti-aging or cosmetic concerns. In TCM, any condition can be classified and treated within the traditional medical system. The chances are highly likely that we can treat your concern. Consultations and treatment plans are designed to help you better understand treatment expectations.
  • How much is acupuncture (for new patients) without cupping?
    New Patient appointments include consultations and will still be $100. However, you should try cupping because it makes for a great combo.
  • Does acupuncture hurt?
    Most patients don’t feel anything during acupuncture; however, you might feel a slight pinch sensation that quickly fades. Treatments are NOT supposed to be painful, they are usually well tolerated, comfortable, deeply relaxing, and pain relieving.
  • Can I choose a male or female massage therapist?
    Yes, we understand that personal preferences may exist when it comes to choosing a massage therapist. While we offer the option to request a male or female therapist, we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits. Rest assured, our team is committed to providing a comfortable and professional environment for all clients, regardless of their therapist preference.
  • Are there any specific conditions or concerns that restrict me from massage?
    There are several contraindications for massage, which are situations or conditions in which massage may not be recommended or should be adjusted to ensure the safety and well-being of the client. It's important to consult with a qualified healthcare provider or licensed massage therapist to assess your specific situation. Some common contraindications for massage include: Infectious or contagious diseases: Massage should be avoided if you have an active contagious illness or infection to prevent the spread of the condition. Fever: If you have a fever, it is generally best to avoid massage as it may increase your body temperature and potentially worsen your condition. Acute injuries: Massage may be contraindicated in the presence of recent injuries, such as sprains, strains, or fractures. It's essential to allow proper healing time before receiving massage therapy. Open wounds or skin conditions: Massage should be avoided in areas with open wounds, cuts, burns, or contagious skin conditions to prevent further irritation or infection. Recent surgeries: It is important to consult with your healthcare provider before receiving a massage if you have undergone surgery, as certain techniques or areas may need to be avoided during the healing process. Blood clots or thrombosis: Massage is generally contraindicated in the presence of blood clots or conditions that increase the risk of clot formation, such as deep vein thrombosis (DVT) or thrombophlebitis. Severe cardiovascular conditions: Individuals with severe heart conditions, uncontrolled high blood pressure, or recent heart attacks should consult with their healthcare provider before receiving a massage. Pregnancy complications: Pregnant individuals with certain complications, such as preeclampsia or placenta previa, should avoid massage or receive a specialized prenatal massage from a therapist trained in pregnancy massage. Cancer or undergoing cancer treatment: Massage should be approached with caution for individuals
  • What types of massage do you offer?
    We offer two types of massage: Meridian and Medical Massage. They both can consist of a wide variety of techniques and styles of massage. Your treatment goals will help guide you on which service to choose. If you have a preference for a specific style of massage let us know or put it in your notes when booking, and we will do our best to accommodate you.
  • How will I feel after the massage?
    After a massage, it's common to experience a range of sensations and feelings. The specific effects can vary from person to person and depend on factors such as the type of massage received and individual response. In general, most clients feel a deep sense of relaxation and relief from muscle tension. You may also experience improved blood circulation, reduced stress levels, and increased overall well-being. It's not uncommon to feel a bit drowsy or have a heightened sense of relaxation, so it's recommended to take some time to rest and allow your body to fully absorb the benefits of the massage. Additionally, it's important to drink plenty of water to stay hydrated and help flush out any toxins that may have been released during the massage. Overall, the goal is for you to feel rejuvenated, restored, and balanced after your massage session.
  • Can I request a specific massage therapist for my session?
    Yes, when booking you may request a specific therapist, however we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits.
  • How far in advance do I need to book an appointment?
    When it comes to booking an appointment, we highly recommend scheduling in advance to secure your preferred date and time. Our massage therapy schedule tends to be quite busy, with occasional reschedules and cancellations. To ensure availability and accommodate your needs, we suggest booking your appointment approximately 1 to 1.5 weeks ahead of time. This allows us to better serve you and provide the exceptional massage experience you deserve. Don't hesitate to reach out and reserve your spot well in advance.
  • Can I only get add-on treatments (customize my own facial)?
    Our add-on services are best used to supplement cosmetic acupuncture and micro/nano-needling. However, you do have the option to build your own facial, based on what you want and/or what the provider recommends based on your concerns.
  • What type of products do you use in your facials?
    At East 2 West, we are committed to providing you with exceptional skincare experiences. We carefully select high-quality products to ensure that your facial treatments deliver optimal results. During our facials, we use a combination of premium brands, including "Eminence Organic Skin Care," along with all-natural oils and hypoallergenic products. Eminence Organic Skin Care: This professional skincare line offers a wide range of organic and natural products made from the finest ingredients. Eminence products are formulated to nourish, hydrate, and revitalize the skin, providing you with a luxurious and effective treatment. All-Natural Oils: To enhance the nourishing and moisturizing effects of our facials, we utilize all-natural oils. These oils are carefully selected for their rejuvenating properties and ability to promote a healthy complexion. Our skilled practitioners skillfully apply these oils to help balance the skin, restore radiance, and provide deep hydration. Hypoallergenic Products: We understand that every individual's skin is unique, and some may have sensitivities or allergies. To accommodate a wide range of skin types and ensure a comfortable experience, we incorporate hypoallergenic products into our facials. These products are formulated to be gentle and non-irritating, reducing the risk of adverse reactions while still delivering exceptional results. By combining the benefits of Eminence Organic Skin Care products, all-natural oils, and hypoallergenic formulations, we aim to provide you with a truly customized and rejuvenating facial experience. Our skilled practitioners will select the most suitable products for your specific skin type and concerns, ensuring that you receive the highest level of care and achieve radiant, healthy skin.
  • Is your Celluma LED device a red-light therapy?
    Yes, the Celluma device is a type of red-light therapy device. However, it utilizes a combination of red, blue, yellow, green, and near-infrared LED lights to provide additional therapeutic benefits to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects. For more information on the specific device we use and the benefits, visit the Celluma website.
  • What type of facial treatment should I book?
    Both of our signature facials are great and provide a wide variety of results. If you are unsure, we can always schedule you for a consultation and our provider will help determine the best treatment(s) for you.

Facial Gua Sha 

Experience the rejuvenating power of Facial Gua Sha, an ancient Chinese technique that unlocks the secret to a lifted and sculpted face. Our expert practitioners use a soft-edged stone, gliding it strategically along your facial curves to break up muscle tension and promote lymphatic drainage. This relaxing treatment realigns the lifting structures of your face, resulting in a more defined and youthful appearance. Discover the transformative effects of Facial Gua Sha and embrace your natural beauty.

This is good for: Puffiness, sagging skin, increasing skin elasticity, and scar reduction

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  • Benefits of Facial Massage
    Relaxation & Tension Release Facial massage provides a deeply relaxing experience, helping to release tension and stress in your face, neck, and shoulders. Feel the soothing touch of our skilled therapists as they melt away the day's worries, leaving you with a renewed sense of calm and tranquility. Enhanced Facial Tone & Contour Facial massage helps to realign the lifting structures of your face, promoting a more toned and defined appearance. Regular sessions can contribute to improved muscle tone, resulting in a lifted and firmer facial contour. Improved Circulation Through gentle manipulation and stimulation, facial massage promotes blood circulation to the skin. This increased blood flow brings essential nutrients and oxygen to your facial cells, resulting in a healthier, more vibrant complexion. Lymphatic Drainage By using specific techniques, facial massage encourages lymphatic drainage, helping to reduce puffiness and congestion. It aids in eliminating toxins and waste products from your skin, leaving it looking fresh and revitalized. Stress Relief & Overall Well-Being Beyond the physical benefits, facial massage provides a moment of relaxation and self-care, allowing you to unwind and rejuvenate both physically and mentally. It helps to alleviate stress and promote a sense of well-being, leaving you feeling refreshed and revitalized. Experience the transformative effects of our facial massage as our skilled therapists customize the treatment to address your unique needs. Whether you seek improved circulation, lymphatic drainage, or simply a moment of relaxation, our facial massage will leave you with a radiant glow and a renewed sense of harmony.
  • What is Celluma LED Therapy?
    Discover the power of Celluma LED Therapy, a revolutionary treatment that harnesses the healing potential of light. Using advanced LED technology, Celluma stimulates natural rejuvenation processes in your skin and body, helping you achieve a radiant, youthful appearance and overall well-being. Whether you're seeking skin rejuvenation, pain relief, or acne treatment, Celluma offers a safe, non-invasive solution that can transform your beauty and wellness routine.
  • Benefits of Celluma LED Therapy
    Rejuvenate Your Skin Celluma stimulates collagen production, diminishing the appearance of fine lines, wrinkles, and age spots. Experience firmer, smoother skin and a more youthful complexion. Heal & Soothe Whether you're dealing with an injury, chronic pain, or inflammation, Celluma's LED therapy can provide relief. It boosts circulation, reduces swelling, and accelerates the healing process for a faster recovery. Say Goodbye to Acne & Skin Inflammation Combat acne and achieve clearer skin with Celluma's blue light therapy. It targets the bacteria that cause breakouts, helping to minimize acne lesions and prevent future flare-ups. Safe & Non-Invasive Celluma LED therapy is a gentle, non-thermal treatment that is suitable for all skin types. It doesn't require downtime, and you can enjoy the benefits without any discomfort or side effects. Convenient & Relaxing A Celluma session is a quick and relaxing experience that can easily be incorporated into your busy schedule. Sit back, unwind, and let the power of light revitalize your skin and body. Celluma LED Therapy is used in various medical and cosmetic applications. It is commonly used for skin rejuvenation, wound healing, pain management, and reduction of inflammation. It is also used in some dermatological conditions, such as acne and psoriasis.
  • How It Works
    Celluma LED Therapy works by delivering specific wavelengths of light energy to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. Celluma utilizes a combination of frequencies with the following benefits: The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects.
  • Exfoliation
    Exfoliation is a key step in a facial to remove dead skin cells and promote cell turnover. It can be done using physical exfoliants (such as scrubs) or chemical exfoliants (such as peels or enzymes).
  • Extraction
    Extraction involves the removal of blackheads, whiteheads, and other impurities from the skin. This step is typically performed by a trained esthetician using specialized tools or techniques.
  • Cleansing and Preparation
    Facials often begin with a thorough cleansing of the face to remove dirt, oil, and impurities. This step prepares the skin for further treatments and helps ensure optimal product absorption.
  • Does treatment hurt?
    Everyone’s individual sensitivity varies both overall and daily. Generally speaking the services we provide are not intended to be painful, and to the contrary patients tend to find them deeply relaxing and relieving. There may be some sensation as therapy is performed, but many patients do not experience any or very minor and tolerable discomfort from treatment.
  • What if I don’t know what I need?
    The New Patient Acupuncture Special is recommended for most new patients (unless they are afraid of needles). It includes Consultation, Acupuncture, Cupping and a Personalized Treatment Plan. It is targeted to address your specific concern(s) and condition(s). You can separately schedule a consultation ($40). The main point of consultation is to answer any individualized questions you may have about treatment, and to make treatment recommendations.
  • How many treatments will it take to treat my concern?
    Everyone responds differently to treatment. We typically recommend 3-5 sessions as a trial to see how you respond to treatment. Your first appointment will include a consultation and treatment plan, this will help you get a better idea of the best services and frequency of treatment required to get the best results.
  • Is there parking available at your location?
    Yes, there is ample free parking. We are located on the top ground level of a 3-tier shopping next door to Jamba Juice, Starbucks, and Jack-in-the-Box, in the Kunia Shopping Center.
  • What is your cancellation policy?
    What if I need to cancel or reschedule my appointment? You may cancel and reschedule online with your account in Jane. Please note that we do have a 24-hour cancellation policy which may affect your ability to cancel or reschedule your upcoming appointment. If you need assistance in canceling or rescheduling an appointment, please call our clinic for assistance. Failure to cancel more than 24-hours prior to your appointment may result in a late cancellation fee of $80. If your appointment is on a Monday or an observed Holiday and you plan to cancel/reschedule, you must notify us no later than the last business day, prior to closing hours. Appointment notifications are automatically sent by our system, and can be modified for individuals if they need more or less assistance with remembering their scheduled appointments. Use your Jane account to modify your appointment reminders or ask our staff for assistance.
  • Are gratuities included, or should I tip the therapist?
    Gratuities are not included in our service prices. If you feel satisfied with the service you have received, you are welcome to show your appreciation by leaving a tip for your therapist. Tipping is a way to acknowledge their skill and dedication. The recommended gratuity amount is typically 15-20% of the service cost, but the final decision is entirely up to you.
  • Do you offer any discounts, packages, or memberships?
    Yes, we do have additional discounts, but we recommend just booking your first appointment, after your first visit, your best pricing options will be personalized and presented to you based on your concerns and treatment goals/needs. Acupuncture For new patients, we recommend booking our “New Patient Special” it is the best deal and will often give you the best results since it is able to treat a wide variety of conditions. Massage & Facials For new patients, we recommend booking a single session, or consultation. A treatment plan with pricing options will be provided on your first visit. Cupping, Guasha, & Moxa For new patients, we recommend booking a single session, or consultation. Typically, these services are used to complement an acupuncture treatment. However, if you wish to book a single session you also have that option. A treatment plan with pricing options will be provided on your first visit.
  • How long does one appointment take?
    New patient appointments usually take from 30 to 90 mins depending on services received. As a general rule of thumb, services are typically broken up into timed 15-minute billable increments, however some services may take a bit longer or shorter than others.
  • How do I prepare for my first visit?
    First Appointment Checklist 1. Arrive 10-20 minutes early to fill out our intake form and new patient paperwork. 2. Wear loose fitting clothing that allows for easy access to elbows and knees, as well as your area of concern. 3. Don’t come on an empty or full stomach, but a small snack is recommended. Keep in mind you may be lying face down on your stomach for an extended period of time. 4. What to bring: government-issued ID, insurance card, medical records (optional), list of medications (optional) 5. Make a list of your top concerns and be ready to discuss them with us!
  • What kind of cupping do you do?
    We practice multiple methods of cupping in our clinic. Your practitioner will evaluate you and decide which is the best method for you.
  • How can I schedule an appointment?
    We use an online booking and Electronic Health Records (EHR) system east2west.janeapp.com. If you have trouble or are confused, call us at (808) 364 - 1555. We recommend booking online, all of your new patient paperwork will be sent to you from this system, and it will make the process smoother. Acupuncture Appointments New Patients: If this is your first time in our clinic, you will book under “Acupuncture - New Patient.” Even if you are unsure what you will need, this will allow the Practitioner during the consultation will be able to go over more detail your concerns and provide recommendations and specials best suited for your situation. Returning Patients: If you have an existing package/membership, please choose “Acupuncture - Returning Patient” and notate in the comment box that you have a package and/or have a membership open. This will let our team know to update your appointment type prior to coming in for treatment. If you forget to add a note in the comment box, you may let our team know when you arrive at your appointment or give one of our offices a call. Multiple Bookings/Services: If you are wanting to book multiple services for yourself, you may book one and then notate in the comment box all the services you would like to add on to your original appointment or give our office a call and we can do that for you. Insurance Patients: If you are a patient who has already verified your insurance with us and is looking to book your next appointment online, please choose “Acupuncture - Returning Patient” and notate in the comment box which insurance you are currently using. Massage & Facials Appointments Call us at (808) 364-1555. Due to online booking (scheduling) limitations, you must call the clinic to book these services. In some cases, it may be possible to check the availability online prior to calling. Cupping, Guasha, & Moxa (ONLY) Appointments If you are booking multiple services, book the highest price service and put in the note what additional services you want us to book you for at that time. If you ONLY want one of these services (cupping for instance), choose “Single Treatment” and select the service desired.
  • Do you accept insurance?
    Yes, (for acupuncture) we do accept some health insurances such as: HMAA/HWMG (Hawaii Medical Assurance Association/Hawaii-Western Management Group) UHC (United HealthCare) Humana TriWest (Prior Service Military) (acupuncture & massage) Workman's Compensation (Work Injury) Motor Vehicle Accident (MVA)/ Personal Injury (PI) Please note: We need to pre-verify your insurance coverage prior to receiving treatment (takes ~24-48 hours depending on insurance company). If you wish to use your insurance, please contact our office. Due to difficulty with reimbursement, we no longer accept HMSA, Kaiser, ASH, or UHA, but if you have Out-of-Network benefits we can help. Unfortunately, TriCare does not cover acupuncture at this time. If your insurance company allows, we can provide a detailed receipt required for you to submit for reimbursement. Please note: not all health insurance plans cover acupuncture treatments. We recommend calling the phone number on the back of your health insurance card and ask your insurance company if you have acupuncture benefits. If you believe you have acupuncture benefits and would like us to pre-authorize your coverage, please give us a call prior to scheduling an appointment online. If you do not have acupuncture coverage, no problem, we do have competitive self-pay rates, see our services tab for our self-pay options. For massage, we ONLY accept Triwest.
  • Do you accept Health Spending Accounts (HSA)/Flex Spending Accounts (FSA)?
    We do accept HSA or Flex Spending Accounts. We also help provide paperwork (a superbill) for you to submit for reimbursement if you have out-of-network coverage, or have an HSA/FSA card.
  • How does it work?
    There are various scientific theories that try to explain how TCM works, but the truth is that the scientific theories that developed modern medicine (which are ~100 years old) is just beginning to understand this ancient medicine (over 3,000 years old). TCM mainly consists of acupuncture, herbal medicine, medical massage, cupping, gua sha, and moxa. Each specific service has advantages and disadvantages as well as differences in how it obtains the end result (healing). Generally speaking, the services we offer work on the nervous system (resetting pain, relaxing the body and sending signals to the brain to regulate functions). Services also work on the inflammatory response and help to trigger the self-healing process. TCM uses a different approach and terminology to medicine than Modern (Western) Medicine or the Scientific Approach. It uses a more holistic and (whole-body) time-tested approach. While TCM uses different terminology for symptoms and illness than Modern Medicine, they are commonly used to complement each other.
  • Why do you need my credit card information?
    We need this information to book your appointment due to our tight schedule. We do have a 24-Hour Cancellation Policy. We want to ensure our patients understand the importance of attending their appointment since we are reserving that time for you.
  • How long will the results of my facial last?
    The immediate effect of your facial - plump, radiant-looking skin will typically last anywhere from 3-5 days. Long-term results depend on how often you get facials and the quality of your post-treatment skincare routine. After a facial, it is very important to care for your skin properly to maintain the results.
  • How do I prep for a facial?
    Some tips you should follow to ensure you get optimum, long-lasting results from your facial treatment: Dress comfortable. We recommend wearing clothing that is easy to change in and out of. Skip any strong at home facial treatments and exfoliation at least a week before your appointment. Stay out of the sun and away from tanning five days before your facial. Skip waxing, tweezing or shaving your face two days before your facial.
  • What do I do after a Facial?
    Avoid touching your face. Try not to workout right after your treatment. Don’t wear make-up immediately following a facial for 6-8 hours. Avoid other facial treatments for 48 hours. Avoid the sun or making your face particularly warm – sauna, hot tub or bath. At home maintenance: cleanse, tone and moisturize your face daily. Drink plenty of water.
  • How often should I get a Classic Facial?
    Here at East2West, we recommend that you come in every 4-6 weeks for optimal results. That’s because it takes four weeks to generate new skin cells and you want to wait for your new skin turnover before your next treatment. Consistency is a key to maintaining the results of a facial, so it’s important to stay on schedule with your appointments.
  • How long does a Classic Facial take?
    A Classic Facial will typically be around 50 minutes. With add on services, the treatment can range from 75-90 minutes.
  • Can I only get add-on services?
    Of course! Although most of our add-ons are great paired with the Classic Facial for optimal results, you may get these add-ons alone: Facial Cupping, Massage, Gua Sha LED Light Therapy
  • What are the benefits of a Classic Facial?
    The concept of getting a facial goes above and beyond just pampering your skin. Allowing yourself to get a facial done professionally can help: · Stimulate collagen production · Increase oxygen flow · Skin detoxification · Improves blood circulation · Reduces stress · Prevents aging · Deep cleanses skin
  • What should I expect in an Classic Facial?
    Our Classic Facials include 8 basic steps! Pre Cleanse Skin Analysis 2nd Cleanse Exfoliant with Steam and Hand Massage Ultrasonic Extractions Décolleté and Facial Massage Masque Serum, Eye cream, Moisturizer, SPF, Lip Treatment
  • What products do you guys use?
    We use Eminence Organic Skin Care. Eminence Organic Skin Care believes in providing the best natural and organic skin care products possible. All products are proudly free of parabens, animal by-products, sodium lauryl sulfates, propylene glycol, harmful colorants and fragrances, mineral oils, petroleum, and other harsh cosmetic chemicals. Eminence products are made without severe heating or hydrogenating processes that can negatively affect the nutritional content and efficacy of natural ingredients.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) numbing cream is recommended. Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of the treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician-Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What is included in the Micro-Needling session?
    At East 2 West, our comprehensive Micro-Needling session is designed to provide you with a personalized and indulgent experience. During your Micro-Needling session, you can expect the following steps: Numbing Cream Application To ensure your comfort throughout the treatment, we apply a topical numbing cream to the treatment area. This cream helps minimize any potential discomfort, allowing you to relax and enjoy your session. Quick Wash Before proceeding with the Micro-Needling procedure, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Micro-Needling with Hyaluronic Acid Our skilled practitioners will perform the Micro-Needling treatment using a specialized device. The device features tiny, sterile needles that create controlled micro-injuries on the skin's surface. During the procedure, we infuse Hyaluronic Acid, a deeply hydrating and rejuvenating substance, to enhance the skin's plumpness and elasticity. Cooling and Hydrating Face Mask After the Micro-Needling treatment, we pamper your skin with a cooling and hydrating face mask. This step helps soothe the skin, reduce redness, and enhance post-treatment hydration. We prioritize your comfort, safety, and optimal results throughout the Micro-Needling session. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skin care needs.
  • Does Micro-Needling hurt?
    At East 2 West, your comfort is our top priority. We understand that undergoing any skincare treatment can raise questions about potential discomfort. Rest assured that during Micro-Needling, we take every measure to ensure a comfortable experience for our clients. We employ a topical numbing cream prior to the Micro-Needling treatment to minimize any potential discomfort. This cream helps numb the treated area, significantly reducing sensitivity during the procedure. Our skilled practitioners will apply the numbing cream thoroughly and allow sufficient time for it to take effect, ensuring that you can relax and enjoy your session without unnecessary discomfort. While individual pain thresholds may vary, most clients describe the sensation during Micro-Needling as fairly mild and tolerable. You may experience a slight tingling, tickling, or pricking sensation as the Micro-Needling device gently glides over your skin. However, the majority of clients find the procedure quite manageable and well worth the remarkable results it offers. Our team of experienced professionals will guide you through the entire process, ensuring that you feel comfortable and at ease. If you have any concerns or specific questions about pain management, please don't hesitate to communicate with our staff. We are here to address your needs and make your Micro-Needling experience as pleasant as possible. Experience the transformative benefits of Micro-Needling without unnecessary discomfort. Book your Micro-Needling session with East 2 West today and take the first step towards achieving radiant and youthful skin.
  • What is Micro-Needling?
    Micro-Needling is a revolutionary skincare treatment that harnesses the power of collagen stimulation, helping you achieve radiant and youthful skin. At East 2 West, we offer this cutting-edge technique to address a wide range of skin concerns. By using tiny, sterile needles to create controlled micro-injuries on the skin's surface, Micro-Needling triggers the body's natural healing response, promoting collagen production and cellular regeneration.
  • Recovery... is there any downtime with Micro-Needling?
    One of the advantages of Micro-Needling is that it typically involves minimal downtime, allowing you to quickly resume your daily activities. After your Micro-Needling session, it's normal for your skin to experience some redness and mild sensitivity, similar to a mild sunburn. However, these effects, if they present, are temporary and typically subside within a day or two. Microneedling tends to have milder after-effects than most other skin therapy treatments. Our experts will provide you with post-treatment care instructions to optimize your recovery and ensure the best possible results. These instructions may include: Avoiding Sun Exposure: It's essential to protect your skin from excessive sun exposure following Micro-Needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to shield your skin from harmful UV rays. Gentle Skincare Routine: During the first few days after Micro-Needling, it's important to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our experts will guide you on the appropriate skincare products to use during this time. Moisturizing: Keeping your skin well-hydrated is crucial for optimal healing. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Micro-Needling treatment. Many clients experience no after-effects, some clients may experience slight peeling or flaking of the skin, similar to a mild sunburn, during the initial healing phase. However, this is a normal part of the skin's natural renewal process and should resolve within a few days. Our team of experts will provide you with detailed information and support throughout your Micro-Needling journey. If you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of Micro-Needling without significant downtime. Book your Micro-Needling session at East 2 West and enjoy a revitalized complexion with minimal interruption to your daily routine.
  • What conditions are treated with Micro-Needling?
    Micro-Needling is a versatile treatment that effectively addresses various skin conditions, including but not limited to: Stimulating collagen production, improving skin elasticity, and reducing the signs of aging. Minimizing the appearance of fine lines, wrinkles, and sun damage Evening out skin tone, reducing pigmentation, texture, and pore size concerns Reviving that youthful and vibrant complexion to counter dull and lackluster skin Lightning the appearance of scarring or stretch marks and promoting smoother skin At East 2 West, we are dedicated to helping you achieve the radiant and youthful skin you desire. Book your Micro-Needling session today and embark on a transformative journey towards healthier and more beautiful skin.
  • What should I expect in a Micro-Needling session?
    During your Micro-Needling session at East 2 West, our skilled practitioners will provide a personalized and indulgent experience. Here's what you can expect: Tailored Treatment Our experts will customize the Micro-Needling treatment to address your unique needs and skin goals. Enjoy a personalized approach that ensures optimal results. Comfortable Procedure The procedure involves the gentle application of tiny, sterile needles to your skin. While you may experience a slight tingling sensation, our practitioners will ensure your comfort throughout the session. Nourishment and Care Your skin will be nourished and pampered during the Micro-Needling treatment. We use high-quality skincare products to enhance the effectiveness of the procedure and leave your skin feeling refreshed. Precise Targeting Our practitioners will strategically target the areas of concern, ensuring that the Micro-Needling treatment addresses your specific skin issues.
  • What are the benefits of Nano-Needling?
    1. Enhanced Product Absorption Nano-Needling’s microchannels maximize the absorption of skincare products, allowing active ingredients to deeply penetrate the skin. This results in intensified product benefits and more visible improvements. 2. Improved Skin Hydration By infusing the skin with nourishing serums, Nano-Needling promotes deep hydration. It helps restore the moisture balance, leaving your skin plump, smooth, and supple. 3. Refinement of Skin Texture The fine tips used in Nano-Needling gently exfoliate the skin, promoting a smoother and more refined texture. Say goodbye to rough patches and hello to a silky complexion. 4. Minimal Downtime With minimal downtime, Nano-Needling allows you to resume your daily activities without significant interruption. It's a convenient treatment option for those with a busy lifestyle.
  • What is included in the Nano-Needling session?
    At East 2 West, our Nano-Needling session offers a gentle and rejuvenating experience for your skin. During your Nano-Needling session, you can expect the following steps: Quick Wash Before beginning the Nano-Needling treatment, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Nano-Needling Treatment Our skilled practitioners will perform the Nano-Needling procedure using specialized ultra-fine tips. These tips create tiny channels on the skin's surface, allowing for enhanced product absorption and improved hydration and texture. The treatment is gentle and comfortable, with no need for numbing cream due to its non-invasive nature. Infusion of Targeted Ingredients During the Nano-Needling treatment, we infuse targeted ingredients into your skin based on your specific needs and goals. These ingredients may include hydrating serums, antioxidants, or other beneficial compounds, helping to nourish and revitalize your skin. Cooling and Hydrating Face Mask Following the Nano-Needling treatment, we apply a soothing and hydrating face mask. This step helps calm the skin, reduce any temporary redness, and promote post-treatment hydration. Our Nano-Needling session is designed to provide a gentle yet effective approach to rejuvenating your skin. The treatment is well-tolerated and does not require the application of numbing cream due to its comfortable nature. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skincare needs.
  • Conditions treated with Nano-Needling:
    Nano-Needling effectively addresses a wide range of skin concerns, including: • Fine lines and wrinkles • Uneven skin tone and texture • Dehydrated or dull-looking skin • Rough skin texture • Hyperpigmentation • Enlarged pores At East 2 West, we specialize in customizing nano-needling treatments to cater to your specific skin needs. Our experienced practitioners will design a personalized treatment plan to achieve optimal results for your unique concerns.
  • What is Nano-Needling?
    Nano-Needling is an advanced skincare treatment that utilizes ultra-fine, specialized tips to gently infuse targeted ingredients into the uppermost layers of the skin. These nano-sized tips create nanochannels, allowing potent serums and nutrients to penetrate deeply. The procedure is designed to enhance product absorption, improve skin hydration, and refine overall skin texture. Experience the transformative power of nano-needling at East 2 West.
  • What to expect in a Nano-Needling session
    During your Nano-Needling session at East 2 West, we prioritize your comfort and relaxation. During a Nano-Needling session, our skilled professionals will gently glide a specialized Nano-Needling device across your skin. The treatment is designed to be comfortable and well-tolerated, often described as a mild tingling sensation. Here's what you can expect during your treatment: Personalized Treatment Our experts will customize the Nano-Needling procedure to address your specific concerns and skincare goals. We tailor the treatment to deliver the best possible results for your unique skin. Gentle Procedure Nano-Needling is a gentle and non-invasive treatment. Numbing cream is not needed. You may experience a mild tingling or vibrating sensation as the specialized tips glide over your skin, delivering nourishing serums. Nourishment and Hydration Your skin will be treated with high-quality serums and nutrients during the procedure, providing nourishment and hydration to promote a radiant complexion. Precise Targeting Our practitioners will strategically target areas of concern, ensuring that the Nano-Needling treatment addresses your specific skin issues.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) (numbing cream recommended). Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What’s the recovery & downtime after Nano-Needling?
    Minimal Disruption, Maximum Results When it comes to skin rejuvenation, we understand the importance of treatments that fit seamlessly into your busy lifestyle. That's why we offer Nano-Needling, a cutting-edge procedure that delivers exceptional results with minimal downtime. With Nano-Needling, you can experience the transformative benefits of advanced skincare without significant interruption to your daily routine. Post-Treatment Recovery After your Nano-Needling session, your skin may exhibit slight redness or mild sensitivity, similar to a sunburn. However, these effects are temporary and generally resolve within a day or two. Nano-Needling typically involves less downtime compared to other skin therapies, allowing you to quickly return to your regular activities. To optimize your recovery and ensure optimal results, our experts will provide you with personalized post-treatment care instructions. These may include: Sun Protection Shielding your skin from excessive sun exposure is crucial following nano-needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to protect your skin from harmful UV rays. Gentle Skincare During the initial healing phase, it's essential to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our knowledgeable staff will guide you on the appropriate skincare products to use during this time. Hydration Keeping your skin well-hydrated is essential for optimal healing and rejuvenation. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin, enhancing the results of Nano-Needling. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Nano-Needling treatment. Some clients may experience mild peeling or flaking, similar to a sunburn, during the skin's natural renewal process. However, these effects are temporary and typically resolve within a few days, revealing a refreshed and revitalized complexion. Throughout your Nano-Needling journey, our team of experts is dedicated to providing you with detailed information and ongoing support. Should you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of nano-needling with minimal disruption to your daily life. Book your Nano-Needling session at East 2 West and unlock the true potential of your skin, revealing a more youthful and radiant appearance.
  • What is an Ultrasonic Deep Cleaning?
    An Ultrasonic Deep Cleaning uses a skincare tool that utilizes high-frequency sound waves to gently but deeply cleanse and exfoliate the skin. It typically consists of a handheld device with a flat metal or ceramic surface that vibrates at ultrasonic frequencies when in contact with the skin.
  • What does the Ultrasonic Deep Cleaning do?
    The device uses ultrasonic vibrations create microscopic bubbles in the cleansing solution or water applied to the skin. These bubbles implode and generate gentle pressure waves that help dislodge dirt, oil, and impurities from the pores. The vibrations also promote circulation, enhance product absorption, and exfoliate dead skin cells.
  • What are the benefits of getting an Ultrasonic Deep Cleaning?
    Using an ultrasonic deep cleaning offers several benefits for the skin, including: Deep Cleansing The vibrations and pressure waves help to effectively remove dirt, oil, makeup residue, and other impurities from the pores, resulting in a thorough and deep cleanse. Exfoliation The gentle vibrations help to loosen and exfoliate dead skin cells, revealing a smoother and more radiant complexion. Stimulated Collagen Production The ultrasonic vibrations can help stimulate collagen production in the skin, promoting firmness and elasticity over time. Enhanced Skin Texture Regular use of the device may contribute to smoother skin texture and improved overall skin tone. Improved Product Absorption By enhancing circulation and gently exfoliating the skin's surface, an ultrasonic deep cleaning device can improve the absorption of skincare products, allowing them to penetrate more deeply into the skin for enhanced effectiveness.
  • Does the Ultrasonic Deep Clean do extractions?
    No, an Ultrasonic Deep Cleaning device is primarily designed for deep cleansing, exfoliation, and enhancing product absorption. It is not specifically designed for extractions. Extractions typically involve manually removing blackheads, whiteheads, or clogged pores using specialized tools or by applying pressure with gloved fingers. While an ultrasonic deep cleaning device can help loosen and dislodge impurities from the pores, it may not be as effective as manual extractions for removing stubborn or deeply embedded comedones (blackheads). If acne is a concern for you, we recommend scheduling a consultation or an Acupuncture Facial and select this add-on to address acne from the inside and out!
  • Benefits of Microcurrent Therapy
    Enhance Skin Radiance Improved blood circulation and lymphatic drainage achieved through Microcurrent Therapy promote a healthy complexion. Experience a natural glow as nutrients are delivered to your skin cells and toxins are eliminated. Rejuvenate Your Look Microcurrent Therapy targets sagging facial muscles, helping to lift and tighten them, resulting in a more youthful and refreshed appearance. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Diminish Fine Lines & Wrinkles By stimulating collagen and elastin production, Microcurrent Therapy can reduce the appearance of fine lines and wrinkles, restoring a smoother and more youthful texture to your skin. Non-Invasive & Painless Microcurrent Therapy offers a non-invasive alternative to surgical procedures. Enjoy a painless treatment with no downtime, allowing you to get back to your daily activities immediately.
  • What is Microcurrent Therapy?
    Experience the power of microcurrent therapy, a cutting-edge facial rejuvenation treatment that offers a natural and non-surgical approach to achieving a youthful and revitalized appearance. By utilizing gentle electrical currents, this innovative technique stimulates your facial muscles, resulting in lifted, toned, and rejuvenated skin. Also known as a "natural facelift," microcurrent therapy provides an effective solution for reducing the signs of aging, without the need for invasive procedures or downtime.
  • How Microcurrent Therapy Works
    Microcurrent Therapy works by delivering gentle electrical currents to specific points on your face, mimicking your body's natural electrical impulses. These currents re-educate and retrain your facial muscles, resulting in a lifted and toned appearance. As the muscles become stronger and more defined, the skin above them appears smoother and tighter, reducing the signs of aging. Additionally, Microcurrent Therapy stimulates collagen and elastin production, vital proteins for maintaining skin elasticity. This helps to diminish fine lines and wrinkles, while improving overall skin firmness. The treatment also enhances blood circulation and lymphatic drainage, promoting detoxification and delivering essential nutrients to your skin cells for a radiant and youthful complexion. Experience the transformative power of Microcurrent Therapy, a safe and effective option for achieving a more youthful and rejuvenated appearance. Our expert professionals are here to guide you through the process, tailoring the treatment to your unique needs and helping you achieve the results you desire.
  • Benefits of Facial Gua Sha
    Lifted & Sculpted Face Facial Gua Sha stimulates circulation and promotes the realignment of the lifting structures in your face, helping you achieve a more lifted and sculpted look. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Muscle Tension Release By gliding the soft-edged stone along your facial curves, Facial Gua Sha breaks up muscle tension and promotes relaxation. Experience a release of built-up stress and tension, allowing your face to feel more relaxed and rejuvenated. Promotes Lymphatic Drainage The gentle pressure and gliding motion of Facial Gua Sha assist in promoting lymphatic drainage. This helps to reduce puffiness, eliminate toxins, and enhance overall skin clarity and radiance. Improved Circulation The stimulation of circulation during Facial Gua Sha brings fresh oxygen and nutrients to your skin cells, promoting a healthy and glowing complexion. Enjoy improved skin tone and texture as a result. Natural Rejuvenation Facial Gua Sha is a non-invasive and natural approach to facial rejuvenation. It harnesses the power of ancient techniques to enhance your skin's appearance and support your overall well-being, allowing you to embrace your natural beauty. Indulge in the transformative benefits of Facial Gua Sha and experience the radiant results it brings to your face. Our skilled practitioners are here to guide you through this ancient ritual, tailoring the treatment to your unique needs and helping you achieve the youthful and revitalized appearance you desire.
  • Benefits of Facial Cupping
    Increased Blood Flow Facial cupping promotes improved blood circulation to your skin. The gentle suction created by the cups helps to draw blood to the surface, delivering vital nutrients and oxygen to your skin cells. This enhanced blood flow contributes to a brighter, more vibrant complexion. Lymphatic Drainage By gliding the suction cup along specific areas of your face, facial cupping encourages lymphatic drainage. This process helps to remove excess fluid, reduce puffiness, and improve the overall appearance of your skin. Say goodbye to bloating and hello to a more sculpted and toned face. Detoxification Facial cupping aids in the removal of toxins and impurities from your skin. The suction created by the cups helps to pull out built-up toxins, leaving your skin clearer and more radiant. It can help to reduce the appearance of congestion, breakouts, and dullness, giving your skin a fresh and revitalized look. Relaxation & Tension Relief The gentle gliding motion of facial cupping provides a relaxing and soothing experience. It helps to release tension and tightness in the facial muscles, promoting a sense of relaxation and well-being. Feel the stress melt away as the cups work their magic on your skin. Revitalized & Glowing Complexion Facial cupping stimulates collagen production, which can lead to a more youthful and radiant complexion. The improved blood flow and oxygenation of the skin, along with the removal of toxins, contribute to a revitalized and healthy glow. Experience the benefits of facial cupping and reveal a revitalized, luminous beauty. Our skilled therapists will customize the treatment to address your specific needs, ensuring a relaxing and effective experience. Indulge in this holistic therapy and unlock your skin's natural radiance.
  • What conditions do we treat?
    We treat a variety of conditions in the following areas: pain and injury, general health & wellness, reproductive health, digestive health, and anti-aging or cosmetic concerns. In TCM, any condition can be classified and treated within the traditional medical system. The chances are highly likely that we can treat your concern. Consultations and treatment plans are designed to help you better understand treatment expectations.
  • How much is acupuncture (for new patients) without cupping?
    New Patient appointments include consultations and will still be $100. However, you should try cupping because it makes for a great combo.
  • Does acupuncture hurt?
    Most patients don’t feel anything during acupuncture; however, you might feel a slight pinch sensation that quickly fades. Treatments are NOT supposed to be painful, they are usually well tolerated, comfortable, deeply relaxing, and pain relieving.
  • Can I choose a male or female massage therapist?
    Yes, we understand that personal preferences may exist when it comes to choosing a massage therapist. While we offer the option to request a male or female therapist, we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits. Rest assured, our team is committed to providing a comfortable and professional environment for all clients, regardless of their therapist preference.
  • Are there any specific conditions or concerns that restrict me from massage?
    There are several contraindications for massage, which are situations or conditions in which massage may not be recommended or should be adjusted to ensure the safety and well-being of the client. It's important to consult with a qualified healthcare provider or licensed massage therapist to assess your specific situation. Some common contraindications for massage include: Infectious or contagious diseases: Massage should be avoided if you have an active contagious illness or infection to prevent the spread of the condition. Fever: If you have a fever, it is generally best to avoid massage as it may increase your body temperature and potentially worsen your condition. Acute injuries: Massage may be contraindicated in the presence of recent injuries, such as sprains, strains, or fractures. It's essential to allow proper healing time before receiving massage therapy. Open wounds or skin conditions: Massage should be avoided in areas with open wounds, cuts, burns, or contagious skin conditions to prevent further irritation or infection. Recent surgeries: It is important to consult with your healthcare provider before receiving a massage if you have undergone surgery, as certain techniques or areas may need to be avoided during the healing process. Blood clots or thrombosis: Massage is generally contraindicated in the presence of blood clots or conditions that increase the risk of clot formation, such as deep vein thrombosis (DVT) or thrombophlebitis. Severe cardiovascular conditions: Individuals with severe heart conditions, uncontrolled high blood pressure, or recent heart attacks should consult with their healthcare provider before receiving a massage. Pregnancy complications: Pregnant individuals with certain complications, such as preeclampsia or placenta previa, should avoid massage or receive a specialized prenatal massage from a therapist trained in pregnancy massage. Cancer or undergoing cancer treatment: Massage should be approached with caution for individuals
  • What types of massage do you offer?
    We offer two types of massage: Meridian and Medical Massage. They both can consist of a wide variety of techniques and styles of massage. Your treatment goals will help guide you on which service to choose. If you have a preference for a specific style of massage let us know or put it in your notes when booking, and we will do our best to accommodate you.
  • How will I feel after the massage?
    After a massage, it's common to experience a range of sensations and feelings. The specific effects can vary from person to person and depend on factors such as the type of massage received and individual response. In general, most clients feel a deep sense of relaxation and relief from muscle tension. You may also experience improved blood circulation, reduced stress levels, and increased overall well-being. It's not uncommon to feel a bit drowsy or have a heightened sense of relaxation, so it's recommended to take some time to rest and allow your body to fully absorb the benefits of the massage. Additionally, it's important to drink plenty of water to stay hydrated and help flush out any toxins that may have been released during the massage. Overall, the goal is for you to feel rejuvenated, restored, and balanced after your massage session.
  • Can I request a specific massage therapist for my session?
    Yes, when booking you may request a specific therapist, however we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits.
  • How far in advance do I need to book an appointment?
    When it comes to booking an appointment, we highly recommend scheduling in advance to secure your preferred date and time. Our massage therapy schedule tends to be quite busy, with occasional reschedules and cancellations. To ensure availability and accommodate your needs, we suggest booking your appointment approximately 1 to 1.5 weeks ahead of time. This allows us to better serve you and provide the exceptional massage experience you deserve. Don't hesitate to reach out and reserve your spot well in advance.
  • Can I only get add-on treatments (customize my own facial)?
    Our add-on services are best used to supplement cosmetic acupuncture and micro/nano-needling. However, you do have the option to build your own facial, based on what you want and/or what the provider recommends based on your concerns.
  • What type of products do you use in your facials?
    At East 2 West, we are committed to providing you with exceptional skincare experiences. We carefully select high-quality products to ensure that your facial treatments deliver optimal results. During our facials, we use a combination of premium brands, including "Eminence Organic Skin Care," along with all-natural oils and hypoallergenic products. Eminence Organic Skin Care: This professional skincare line offers a wide range of organic and natural products made from the finest ingredients. Eminence products are formulated to nourish, hydrate, and revitalize the skin, providing you with a luxurious and effective treatment. All-Natural Oils: To enhance the nourishing and moisturizing effects of our facials, we utilize all-natural oils. These oils are carefully selected for their rejuvenating properties and ability to promote a healthy complexion. Our skilled practitioners skillfully apply these oils to help balance the skin, restore radiance, and provide deep hydration. Hypoallergenic Products: We understand that every individual's skin is unique, and some may have sensitivities or allergies. To accommodate a wide range of skin types and ensure a comfortable experience, we incorporate hypoallergenic products into our facials. These products are formulated to be gentle and non-irritating, reducing the risk of adverse reactions while still delivering exceptional results. By combining the benefits of Eminence Organic Skin Care products, all-natural oils, and hypoallergenic formulations, we aim to provide you with a truly customized and rejuvenating facial experience. Our skilled practitioners will select the most suitable products for your specific skin type and concerns, ensuring that you receive the highest level of care and achieve radiant, healthy skin.
  • Is your Celluma LED device a red-light therapy?
    Yes, the Celluma device is a type of red-light therapy device. However, it utilizes a combination of red, blue, yellow, green, and near-infrared LED lights to provide additional therapeutic benefits to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects. For more information on the specific device we use and the benefits, visit the Celluma website.
  • What type of facial treatment should I book?
    Both of our signature facials are great and provide a wide variety of results. If you are unsure, we can always schedule you for a consultation and our provider will help determine the best treatment(s) for you.

Celluma® LED Light Therapy 

The application of light energy to enhance cellular activity, lymphatic drainage, collagen production, and tissue repair.

 

This is good for: Anti-aging, acne, psoriasis, lymphatic drainage, decreasing inflammation, & hydration

 
For more information on the specific device we use and the benefits visit their website.

 

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  • Benefits of Facial Massage
    Relaxation & Tension Release Facial massage provides a deeply relaxing experience, helping to release tension and stress in your face, neck, and shoulders. Feel the soothing touch of our skilled therapists as they melt away the day's worries, leaving you with a renewed sense of calm and tranquility. Enhanced Facial Tone & Contour Facial massage helps to realign the lifting structures of your face, promoting a more toned and defined appearance. Regular sessions can contribute to improved muscle tone, resulting in a lifted and firmer facial contour. Improved Circulation Through gentle manipulation and stimulation, facial massage promotes blood circulation to the skin. This increased blood flow brings essential nutrients and oxygen to your facial cells, resulting in a healthier, more vibrant complexion. Lymphatic Drainage By using specific techniques, facial massage encourages lymphatic drainage, helping to reduce puffiness and congestion. It aids in eliminating toxins and waste products from your skin, leaving it looking fresh and revitalized. Stress Relief & Overall Well-Being Beyond the physical benefits, facial massage provides a moment of relaxation and self-care, allowing you to unwind and rejuvenate both physically and mentally. It helps to alleviate stress and promote a sense of well-being, leaving you feeling refreshed and revitalized. Experience the transformative effects of our facial massage as our skilled therapists customize the treatment to address your unique needs. Whether you seek improved circulation, lymphatic drainage, or simply a moment of relaxation, our facial massage will leave you with a radiant glow and a renewed sense of harmony.
  • What is Celluma LED Therapy?
    Discover the power of Celluma LED Therapy, a revolutionary treatment that harnesses the healing potential of light. Using advanced LED technology, Celluma stimulates natural rejuvenation processes in your skin and body, helping you achieve a radiant, youthful appearance and overall well-being. Whether you're seeking skin rejuvenation, pain relief, or acne treatment, Celluma offers a safe, non-invasive solution that can transform your beauty and wellness routine.
  • Benefits of Celluma LED Therapy
    Rejuvenate Your Skin Celluma stimulates collagen production, diminishing the appearance of fine lines, wrinkles, and age spots. Experience firmer, smoother skin and a more youthful complexion. Heal & Soothe Whether you're dealing with an injury, chronic pain, or inflammation, Celluma's LED therapy can provide relief. It boosts circulation, reduces swelling, and accelerates the healing process for a faster recovery. Say Goodbye to Acne & Skin Inflammation Combat acne and achieve clearer skin with Celluma's blue light therapy. It targets the bacteria that cause breakouts, helping to minimize acne lesions and prevent future flare-ups. Safe & Non-Invasive Celluma LED therapy is a gentle, non-thermal treatment that is suitable for all skin types. It doesn't require downtime, and you can enjoy the benefits without any discomfort or side effects. Convenient & Relaxing A Celluma session is a quick and relaxing experience that can easily be incorporated into your busy schedule. Sit back, unwind, and let the power of light revitalize your skin and body. Celluma LED Therapy is used in various medical and cosmetic applications. It is commonly used for skin rejuvenation, wound healing, pain management, and reduction of inflammation. It is also used in some dermatological conditions, such as acne and psoriasis.
  • How It Works
    Celluma LED Therapy works by delivering specific wavelengths of light energy to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. Celluma utilizes a combination of frequencies with the following benefits: The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects.
  • Exfoliation
    Exfoliation is a key step in a facial to remove dead skin cells and promote cell turnover. It can be done using physical exfoliants (such as scrubs) or chemical exfoliants (such as peels or enzymes).
  • Extraction
    Extraction involves the removal of blackheads, whiteheads, and other impurities from the skin. This step is typically performed by a trained esthetician using specialized tools or techniques.
  • Cleansing and Preparation
    Facials often begin with a thorough cleansing of the face to remove dirt, oil, and impurities. This step prepares the skin for further treatments and helps ensure optimal product absorption.
  • Does treatment hurt?
    Everyone’s individual sensitivity varies both overall and daily. Generally speaking the services we provide are not intended to be painful, and to the contrary patients tend to find them deeply relaxing and relieving. There may be some sensation as therapy is performed, but many patients do not experience any or very minor and tolerable discomfort from treatment.
  • What if I don’t know what I need?
    The New Patient Acupuncture Special is recommended for most new patients (unless they are afraid of needles). It includes Consultation, Acupuncture, Cupping and a Personalized Treatment Plan. It is targeted to address your specific concern(s) and condition(s). You can separately schedule a consultation ($40). The main point of consultation is to answer any individualized questions you may have about treatment, and to make treatment recommendations.
  • How many treatments will it take to treat my concern?
    Everyone responds differently to treatment. We typically recommend 3-5 sessions as a trial to see how you respond to treatment. Your first appointment will include a consultation and treatment plan, this will help you get a better idea of the best services and frequency of treatment required to get the best results.
  • Is there parking available at your location?
    Yes, there is ample free parking. We are located on the top ground level of a 3-tier shopping next door to Jamba Juice, Starbucks, and Jack-in-the-Box, in the Kunia Shopping Center.
  • What is your cancellation policy?
    What if I need to cancel or reschedule my appointment? You may cancel and reschedule online with your account in Jane. Please note that we do have a 24-hour cancellation policy which may affect your ability to cancel or reschedule your upcoming appointment. If you need assistance in canceling or rescheduling an appointment, please call our clinic for assistance. Failure to cancel more than 24-hours prior to your appointment may result in a late cancellation fee of $80. If your appointment is on a Monday or an observed Holiday and you plan to cancel/reschedule, you must notify us no later than the last business day, prior to closing hours. Appointment notifications are automatically sent by our system, and can be modified for individuals if they need more or less assistance with remembering their scheduled appointments. Use your Jane account to modify your appointment reminders or ask our staff for assistance.
  • Are gratuities included, or should I tip the therapist?
    Gratuities are not included in our service prices. If you feel satisfied with the service you have received, you are welcome to show your appreciation by leaving a tip for your therapist. Tipping is a way to acknowledge their skill and dedication. The recommended gratuity amount is typically 15-20% of the service cost, but the final decision is entirely up to you.
  • Do you offer any discounts, packages, or memberships?
    Yes, we do have additional discounts, but we recommend just booking your first appointment, after your first visit, your best pricing options will be personalized and presented to you based on your concerns and treatment goals/needs. Acupuncture For new patients, we recommend booking our “New Patient Special” it is the best deal and will often give you the best results since it is able to treat a wide variety of conditions. Massage & Facials For new patients, we recommend booking a single session, or consultation. A treatment plan with pricing options will be provided on your first visit. Cupping, Guasha, & Moxa For new patients, we recommend booking a single session, or consultation. Typically, these services are used to complement an acupuncture treatment. However, if you wish to book a single session you also have that option. A treatment plan with pricing options will be provided on your first visit.
  • How long does one appointment take?
    New patient appointments usually take from 30 to 90 mins depending on services received. As a general rule of thumb, services are typically broken up into timed 15-minute billable increments, however some services may take a bit longer or shorter than others.
  • How do I prepare for my first visit?
    First Appointment Checklist 1. Arrive 10-20 minutes early to fill out our intake form and new patient paperwork. 2. Wear loose fitting clothing that allows for easy access to elbows and knees, as well as your area of concern. 3. Don’t come on an empty or full stomach, but a small snack is recommended. Keep in mind you may be lying face down on your stomach for an extended period of time. 4. What to bring: government-issued ID, insurance card, medical records (optional), list of medications (optional) 5. Make a list of your top concerns and be ready to discuss them with us!
  • What kind of cupping do you do?
    We practice multiple methods of cupping in our clinic. Your practitioner will evaluate you and decide which is the best method for you.
  • How can I schedule an appointment?
    We use an online booking and Electronic Health Records (EHR) system east2west.janeapp.com. If you have trouble or are confused, call us at (808) 364 - 1555. We recommend booking online, all of your new patient paperwork will be sent to you from this system, and it will make the process smoother. Acupuncture Appointments New Patients: If this is your first time in our clinic, you will book under “Acupuncture - New Patient.” Even if you are unsure what you will need, this will allow the Practitioner during the consultation will be able to go over more detail your concerns and provide recommendations and specials best suited for your situation. Returning Patients: If you have an existing package/membership, please choose “Acupuncture - Returning Patient” and notate in the comment box that you have a package and/or have a membership open. This will let our team know to update your appointment type prior to coming in for treatment. If you forget to add a note in the comment box, you may let our team know when you arrive at your appointment or give one of our offices a call. Multiple Bookings/Services: If you are wanting to book multiple services for yourself, you may book one and then notate in the comment box all the services you would like to add on to your original appointment or give our office a call and we can do that for you. Insurance Patients: If you are a patient who has already verified your insurance with us and is looking to book your next appointment online, please choose “Acupuncture - Returning Patient” and notate in the comment box which insurance you are currently using. Massage & Facials Appointments Call us at (808) 364-1555. Due to online booking (scheduling) limitations, you must call the clinic to book these services. In some cases, it may be possible to check the availability online prior to calling. Cupping, Guasha, & Moxa (ONLY) Appointments If you are booking multiple services, book the highest price service and put in the note what additional services you want us to book you for at that time. If you ONLY want one of these services (cupping for instance), choose “Single Treatment” and select the service desired.
  • Do you accept insurance?
    Yes, (for acupuncture) we do accept some health insurances such as: HMAA/HWMG (Hawaii Medical Assurance Association/Hawaii-Western Management Group) UHC (United HealthCare) Humana TriWest (Prior Service Military) (acupuncture & massage) Workman's Compensation (Work Injury) Motor Vehicle Accident (MVA)/ Personal Injury (PI) Please note: We need to pre-verify your insurance coverage prior to receiving treatment (takes ~24-48 hours depending on insurance company). If you wish to use your insurance, please contact our office. Due to difficulty with reimbursement, we no longer accept HMSA, Kaiser, ASH, or UHA, but if you have Out-of-Network benefits we can help. Unfortunately, TriCare does not cover acupuncture at this time. If your insurance company allows, we can provide a detailed receipt required for you to submit for reimbursement. Please note: not all health insurance plans cover acupuncture treatments. We recommend calling the phone number on the back of your health insurance card and ask your insurance company if you have acupuncture benefits. If you believe you have acupuncture benefits and would like us to pre-authorize your coverage, please give us a call prior to scheduling an appointment online. If you do not have acupuncture coverage, no problem, we do have competitive self-pay rates, see our services tab for our self-pay options. For massage, we ONLY accept Triwest.
  • Do you accept Health Spending Accounts (HSA)/Flex Spending Accounts (FSA)?
    We do accept HSA or Flex Spending Accounts. We also help provide paperwork (a superbill) for you to submit for reimbursement if you have out-of-network coverage, or have an HSA/FSA card.
  • How does it work?
    There are various scientific theories that try to explain how TCM works, but the truth is that the scientific theories that developed modern medicine (which are ~100 years old) is just beginning to understand this ancient medicine (over 3,000 years old). TCM mainly consists of acupuncture, herbal medicine, medical massage, cupping, gua sha, and moxa. Each specific service has advantages and disadvantages as well as differences in how it obtains the end result (healing). Generally speaking, the services we offer work on the nervous system (resetting pain, relaxing the body and sending signals to the brain to regulate functions). Services also work on the inflammatory response and help to trigger the self-healing process. TCM uses a different approach and terminology to medicine than Modern (Western) Medicine or the Scientific Approach. It uses a more holistic and (whole-body) time-tested approach. While TCM uses different terminology for symptoms and illness than Modern Medicine, they are commonly used to complement each other.
  • Why do you need my credit card information?
    We need this information to book your appointment due to our tight schedule. We do have a 24-Hour Cancellation Policy. We want to ensure our patients understand the importance of attending their appointment since we are reserving that time for you.
  • How long will the results of my facial last?
    The immediate effect of your facial - plump, radiant-looking skin will typically last anywhere from 3-5 days. Long-term results depend on how often you get facials and the quality of your post-treatment skincare routine. After a facial, it is very important to care for your skin properly to maintain the results.
  • How do I prep for a facial?
    Some tips you should follow to ensure you get optimum, long-lasting results from your facial treatment: Dress comfortable. We recommend wearing clothing that is easy to change in and out of. Skip any strong at home facial treatments and exfoliation at least a week before your appointment. Stay out of the sun and away from tanning five days before your facial. Skip waxing, tweezing or shaving your face two days before your facial.
  • What do I do after a Facial?
    Avoid touching your face. Try not to workout right after your treatment. Don’t wear make-up immediately following a facial for 6-8 hours. Avoid other facial treatments for 48 hours. Avoid the sun or making your face particularly warm – sauna, hot tub or bath. At home maintenance: cleanse, tone and moisturize your face daily. Drink plenty of water.
  • How often should I get a Classic Facial?
    Here at East2West, we recommend that you come in every 4-6 weeks for optimal results. That’s because it takes four weeks to generate new skin cells and you want to wait for your new skin turnover before your next treatment. Consistency is a key to maintaining the results of a facial, so it’s important to stay on schedule with your appointments.
  • How long does a Classic Facial take?
    A Classic Facial will typically be around 50 minutes. With add on services, the treatment can range from 75-90 minutes.
  • Can I only get add-on services?
    Of course! Although most of our add-ons are great paired with the Classic Facial for optimal results, you may get these add-ons alone: Facial Cupping, Massage, Gua Sha LED Light Therapy
  • What are the benefits of a Classic Facial?
    The concept of getting a facial goes above and beyond just pampering your skin. Allowing yourself to get a facial done professionally can help: · Stimulate collagen production · Increase oxygen flow · Skin detoxification · Improves blood circulation · Reduces stress · Prevents aging · Deep cleanses skin
  • What should I expect in an Classic Facial?
    Our Classic Facials include 8 basic steps! Pre Cleanse Skin Analysis 2nd Cleanse Exfoliant with Steam and Hand Massage Ultrasonic Extractions Décolleté and Facial Massage Masque Serum, Eye cream, Moisturizer, SPF, Lip Treatment
  • What products do you guys use?
    We use Eminence Organic Skin Care. Eminence Organic Skin Care believes in providing the best natural and organic skin care products possible. All products are proudly free of parabens, animal by-products, sodium lauryl sulfates, propylene glycol, harmful colorants and fragrances, mineral oils, petroleum, and other harsh cosmetic chemicals. Eminence products are made without severe heating or hydrogenating processes that can negatively affect the nutritional content and efficacy of natural ingredients.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) numbing cream is recommended. Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of the treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician-Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What is included in the Micro-Needling session?
    At East 2 West, our comprehensive Micro-Needling session is designed to provide you with a personalized and indulgent experience. During your Micro-Needling session, you can expect the following steps: Numbing Cream Application To ensure your comfort throughout the treatment, we apply a topical numbing cream to the treatment area. This cream helps minimize any potential discomfort, allowing you to relax and enjoy your session. Quick Wash Before proceeding with the Micro-Needling procedure, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Micro-Needling with Hyaluronic Acid Our skilled practitioners will perform the Micro-Needling treatment using a specialized device. The device features tiny, sterile needles that create controlled micro-injuries on the skin's surface. During the procedure, we infuse Hyaluronic Acid, a deeply hydrating and rejuvenating substance, to enhance the skin's plumpness and elasticity. Cooling and Hydrating Face Mask After the Micro-Needling treatment, we pamper your skin with a cooling and hydrating face mask. This step helps soothe the skin, reduce redness, and enhance post-treatment hydration. We prioritize your comfort, safety, and optimal results throughout the Micro-Needling session. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skin care needs.
  • Does Micro-Needling hurt?
    At East 2 West, your comfort is our top priority. We understand that undergoing any skincare treatment can raise questions about potential discomfort. Rest assured that during Micro-Needling, we take every measure to ensure a comfortable experience for our clients. We employ a topical numbing cream prior to the Micro-Needling treatment to minimize any potential discomfort. This cream helps numb the treated area, significantly reducing sensitivity during the procedure. Our skilled practitioners will apply the numbing cream thoroughly and allow sufficient time for it to take effect, ensuring that you can relax and enjoy your session without unnecessary discomfort. While individual pain thresholds may vary, most clients describe the sensation during Micro-Needling as fairly mild and tolerable. You may experience a slight tingling, tickling, or pricking sensation as the Micro-Needling device gently glides over your skin. However, the majority of clients find the procedure quite manageable and well worth the remarkable results it offers. Our team of experienced professionals will guide you through the entire process, ensuring that you feel comfortable and at ease. If you have any concerns or specific questions about pain management, please don't hesitate to communicate with our staff. We are here to address your needs and make your Micro-Needling experience as pleasant as possible. Experience the transformative benefits of Micro-Needling without unnecessary discomfort. Book your Micro-Needling session with East 2 West today and take the first step towards achieving radiant and youthful skin.
  • What is Micro-Needling?
    Micro-Needling is a revolutionary skincare treatment that harnesses the power of collagen stimulation, helping you achieve radiant and youthful skin. At East 2 West, we offer this cutting-edge technique to address a wide range of skin concerns. By using tiny, sterile needles to create controlled micro-injuries on the skin's surface, Micro-Needling triggers the body's natural healing response, promoting collagen production and cellular regeneration.
  • Recovery... is there any downtime with Micro-Needling?
    One of the advantages of Micro-Needling is that it typically involves minimal downtime, allowing you to quickly resume your daily activities. After your Micro-Needling session, it's normal for your skin to experience some redness and mild sensitivity, similar to a mild sunburn. However, these effects, if they present, are temporary and typically subside within a day or two. Microneedling tends to have milder after-effects than most other skin therapy treatments. Our experts will provide you with post-treatment care instructions to optimize your recovery and ensure the best possible results. These instructions may include: Avoiding Sun Exposure: It's essential to protect your skin from excessive sun exposure following Micro-Needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to shield your skin from harmful UV rays. Gentle Skincare Routine: During the first few days after Micro-Needling, it's important to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our experts will guide you on the appropriate skincare products to use during this time. Moisturizing: Keeping your skin well-hydrated is crucial for optimal healing. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Micro-Needling treatment. Many clients experience no after-effects, some clients may experience slight peeling or flaking of the skin, similar to a mild sunburn, during the initial healing phase. However, this is a normal part of the skin's natural renewal process and should resolve within a few days. Our team of experts will provide you with detailed information and support throughout your Micro-Needling journey. If you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of Micro-Needling without significant downtime. Book your Micro-Needling session at East 2 West and enjoy a revitalized complexion with minimal interruption to your daily routine.
  • What conditions are treated with Micro-Needling?
    Micro-Needling is a versatile treatment that effectively addresses various skin conditions, including but not limited to: Stimulating collagen production, improving skin elasticity, and reducing the signs of aging. Minimizing the appearance of fine lines, wrinkles, and sun damage Evening out skin tone, reducing pigmentation, texture, and pore size concerns Reviving that youthful and vibrant complexion to counter dull and lackluster skin Lightning the appearance of scarring or stretch marks and promoting smoother skin At East 2 West, we are dedicated to helping you achieve the radiant and youthful skin you desire. Book your Micro-Needling session today and embark on a transformative journey towards healthier and more beautiful skin.
  • What should I expect in a Micro-Needling session?
    During your Micro-Needling session at East 2 West, our skilled practitioners will provide a personalized and indulgent experience. Here's what you can expect: Tailored Treatment Our experts will customize the Micro-Needling treatment to address your unique needs and skin goals. Enjoy a personalized approach that ensures optimal results. Comfortable Procedure The procedure involves the gentle application of tiny, sterile needles to your skin. While you may experience a slight tingling sensation, our practitioners will ensure your comfort throughout the session. Nourishment and Care Your skin will be nourished and pampered during the Micro-Needling treatment. We use high-quality skincare products to enhance the effectiveness of the procedure and leave your skin feeling refreshed. Precise Targeting Our practitioners will strategically target the areas of concern, ensuring that the Micro-Needling treatment addresses your specific skin issues.
  • What are the benefits of Nano-Needling?
    1. Enhanced Product Absorption Nano-Needling’s microchannels maximize the absorption of skincare products, allowing active ingredients to deeply penetrate the skin. This results in intensified product benefits and more visible improvements. 2. Improved Skin Hydration By infusing the skin with nourishing serums, Nano-Needling promotes deep hydration. It helps restore the moisture balance, leaving your skin plump, smooth, and supple. 3. Refinement of Skin Texture The fine tips used in Nano-Needling gently exfoliate the skin, promoting a smoother and more refined texture. Say goodbye to rough patches and hello to a silky complexion. 4. Minimal Downtime With minimal downtime, Nano-Needling allows you to resume your daily activities without significant interruption. It's a convenient treatment option for those with a busy lifestyle.
  • What is included in the Nano-Needling session?
    At East 2 West, our Nano-Needling session offers a gentle and rejuvenating experience for your skin. During your Nano-Needling session, you can expect the following steps: Quick Wash Before beginning the Nano-Needling treatment, we gently cleanse your skin to remove any impurities or surface debris. This step ensures a clean and optimal treatment environment. Nano-Needling Treatment Our skilled practitioners will perform the Nano-Needling procedure using specialized ultra-fine tips. These tips create tiny channels on the skin's surface, allowing for enhanced product absorption and improved hydration and texture. The treatment is gentle and comfortable, with no need for numbing cream due to its non-invasive nature. Infusion of Targeted Ingredients During the Nano-Needling treatment, we infuse targeted ingredients into your skin based on your specific needs and goals. These ingredients may include hydrating serums, antioxidants, or other beneficial compounds, helping to nourish and revitalize your skin. Cooling and Hydrating Face Mask Following the Nano-Needling treatment, we apply a soothing and hydrating face mask. This step helps calm the skin, reduce any temporary redness, and promote post-treatment hydration. Our Nano-Needling session is designed to provide a gentle yet effective approach to rejuvenating your skin. The treatment is well-tolerated and does not require the application of numbing cream due to its comfortable nature. Our experienced practitioners will guide you through each step, ensuring a personalized and indulgent experience tailored to your unique skincare needs.
  • Conditions treated with Nano-Needling:
    Nano-Needling effectively addresses a wide range of skin concerns, including: • Fine lines and wrinkles • Uneven skin tone and texture • Dehydrated or dull-looking skin • Rough skin texture • Hyperpigmentation • Enlarged pores At East 2 West, we specialize in customizing nano-needling treatments to cater to your specific skin needs. Our experienced practitioners will design a personalized treatment plan to achieve optimal results for your unique concerns.
  • What is Nano-Needling?
    Nano-Needling is an advanced skincare treatment that utilizes ultra-fine, specialized tips to gently infuse targeted ingredients into the uppermost layers of the skin. These nano-sized tips create nanochannels, allowing potent serums and nutrients to penetrate deeply. The procedure is designed to enhance product absorption, improve skin hydration, and refine overall skin texture. Experience the transformative power of nano-needling at East 2 West.
  • What to expect in a Nano-Needling session
    During your Nano-Needling session at East 2 West, we prioritize your comfort and relaxation. During a Nano-Needling session, our skilled professionals will gently glide a specialized Nano-Needling device across your skin. The treatment is designed to be comfortable and well-tolerated, often described as a mild tingling sensation. Here's what you can expect during your treatment: Personalized Treatment Our experts will customize the Nano-Needling procedure to address your specific concerns and skincare goals. We tailor the treatment to deliver the best possible results for your unique skin. Gentle Procedure Nano-Needling is a gentle and non-invasive treatment. Numbing cream is not needed. You may experience a mild tingling or vibrating sensation as the specialized tips glide over your skin, delivering nourishing serums. Nourishment and Hydration Your skin will be treated with high-quality serums and nutrients during the procedure, providing nourishment and hydration to promote a radiant complexion. Precise Targeting Our practitioners will strategically target areas of concern, ensuring that the Nano-Needling treatment addresses your specific skin issues.
  • Micro-Needling vs. Nano-Needling?
    Comparing and Contrasting the Techniques & Benefits While both Micro-Needling and Nano-Needling aim to rejuvenate the skin, there are distinct differences between the two techniques. Micro-Needling is a Medical Procedure Micro-Needling involves the use of tiny needles to create controlled micro-injuries, stimulating collagen production and addressing various skin concerns. Treat through the epidermis down to the deep dermis (needle depth ~0.25mm – 2.5mm) (numbing cream recommended). Micro-Needling is an excellent choice for addressing a wide range of skin concerns, including signs of aging, sun damage, and uneven skin tone. ~12-48 hour downtime, depending on individual sensitivity and strength of treatment. Treatment frequency every 4-6 weeks. Nano-Needling is an Esthetician Approved Procedure Nano-Needling utilizes ultra-fine tips to infuse targeted ingredients into the skin, enhancing product absorption and improving hydration and texture. Treats upper layers of the epidermis using microscopic cones, this creates nanochannels for transdermal delivery of serums. Nano-Needling is ideal for enhancing product absorption, improving skin hydration, and refining overall skin texture. It's a gentle alternative that offers similar benefits to Micro-Needling with minimal downtime. No numbing cream required, no down time! Treatment frequency: weekly, biweekly, & monthly At East 2 West, we offer both Micro-Needling and Nano-Needling treatments. Our knowledgeable practitioners can guide you in selecting the most suitable option based on your specific needs and desired outcomes. Experience the transformative benefits of these advanced techniques and embark on a journey towards healthier and more beautiful skin.
  • What’s the recovery & downtime after Nano-Needling?
    Minimal Disruption, Maximum Results When it comes to skin rejuvenation, we understand the importance of treatments that fit seamlessly into your busy lifestyle. That's why we offer Nano-Needling, a cutting-edge procedure that delivers exceptional results with minimal downtime. With Nano-Needling, you can experience the transformative benefits of advanced skincare without significant interruption to your daily routine. Post-Treatment Recovery After your Nano-Needling session, your skin may exhibit slight redness or mild sensitivity, similar to a sunburn. However, these effects are temporary and generally resolve within a day or two. Nano-Needling typically involves less downtime compared to other skin therapies, allowing you to quickly return to your regular activities. To optimize your recovery and ensure optimal results, our experts will provide you with personalized post-treatment care instructions. These may include: Sun Protection Shielding your skin from excessive sun exposure is crucial following nano-needling. We recommend using a broad-spectrum mineral sunscreen with a high SPF to protect your skin from harmful UV rays. Gentle Skincare During the initial healing phase, it's essential to maintain a gentle skincare routine. Avoid using harsh or abrasive products that may irritate the treated area. Our knowledgeable staff will guide you on the appropriate skincare products to use during this time. Hydration Keeping your skin well-hydrated is essential for optimal healing and rejuvenation. We may recommend specific moisturizers or post-treatment serums to nourish and hydrate your skin, enhancing the results of Nano-Needling. It's important to note that individual recovery times may vary depending on your skin's sensitivity and the intensity of the Nano-Needling treatment. Some clients may experience mild peeling or flaking, similar to a sunburn, during the skin's natural renewal process. However, these effects are temporary and typically resolve within a few days, revealing a refreshed and revitalized complexion. Throughout your Nano-Needling journey, our team of experts is dedicated to providing you with detailed information and ongoing support. Should you have any concerns about the recovery process or specific instructions for your skin type, please don't hesitate to reach out to our knowledgeable staff. Discover the remarkable benefits of nano-needling with minimal disruption to your daily life. Book your Nano-Needling session at East 2 West and unlock the true potential of your skin, revealing a more youthful and radiant appearance.
  • What is an Ultrasonic Deep Cleaning?
    An Ultrasonic Deep Cleaning uses a skincare tool that utilizes high-frequency sound waves to gently but deeply cleanse and exfoliate the skin. It typically consists of a handheld device with a flat metal or ceramic surface that vibrates at ultrasonic frequencies when in contact with the skin.
  • What does the Ultrasonic Deep Cleaning do?
    The device uses ultrasonic vibrations create microscopic bubbles in the cleansing solution or water applied to the skin. These bubbles implode and generate gentle pressure waves that help dislodge dirt, oil, and impurities from the pores. The vibrations also promote circulation, enhance product absorption, and exfoliate dead skin cells.
  • What are the benefits of getting an Ultrasonic Deep Cleaning?
    Using an ultrasonic deep cleaning offers several benefits for the skin, including: Deep Cleansing The vibrations and pressure waves help to effectively remove dirt, oil, makeup residue, and other impurities from the pores, resulting in a thorough and deep cleanse. Exfoliation The gentle vibrations help to loosen and exfoliate dead skin cells, revealing a smoother and more radiant complexion. Stimulated Collagen Production The ultrasonic vibrations can help stimulate collagen production in the skin, promoting firmness and elasticity over time. Enhanced Skin Texture Regular use of the device may contribute to smoother skin texture and improved overall skin tone. Improved Product Absorption By enhancing circulation and gently exfoliating the skin's surface, an ultrasonic deep cleaning device can improve the absorption of skincare products, allowing them to penetrate more deeply into the skin for enhanced effectiveness.
  • Does the Ultrasonic Deep Clean do extractions?
    No, an Ultrasonic Deep Cleaning device is primarily designed for deep cleansing, exfoliation, and enhancing product absorption. It is not specifically designed for extractions. Extractions typically involve manually removing blackheads, whiteheads, or clogged pores using specialized tools or by applying pressure with gloved fingers. While an ultrasonic deep cleaning device can help loosen and dislodge impurities from the pores, it may not be as effective as manual extractions for removing stubborn or deeply embedded comedones (blackheads). If acne is a concern for you, we recommend scheduling a consultation or an Acupuncture Facial and select this add-on to address acne from the inside and out!
  • Benefits of Microcurrent Therapy
    Enhance Skin Radiance Improved blood circulation and lymphatic drainage achieved through Microcurrent Therapy promote a healthy complexion. Experience a natural glow as nutrients are delivered to your skin cells and toxins are eliminated. Rejuvenate Your Look Microcurrent Therapy targets sagging facial muscles, helping to lift and tighten them, resulting in a more youthful and refreshed appearance. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Diminish Fine Lines & Wrinkles By stimulating collagen and elastin production, Microcurrent Therapy can reduce the appearance of fine lines and wrinkles, restoring a smoother and more youthful texture to your skin. Non-Invasive & Painless Microcurrent Therapy offers a non-invasive alternative to surgical procedures. Enjoy a painless treatment with no downtime, allowing you to get back to your daily activities immediately.
  • What is Microcurrent Therapy?
    Experience the power of microcurrent therapy, a cutting-edge facial rejuvenation treatment that offers a natural and non-surgical approach to achieving a youthful and revitalized appearance. By utilizing gentle electrical currents, this innovative technique stimulates your facial muscles, resulting in lifted, toned, and rejuvenated skin. Also known as a "natural facelift," microcurrent therapy provides an effective solution for reducing the signs of aging, without the need for invasive procedures or downtime.
  • How Microcurrent Therapy Works
    Microcurrent Therapy works by delivering gentle electrical currents to specific points on your face, mimicking your body's natural electrical impulses. These currents re-educate and retrain your facial muscles, resulting in a lifted and toned appearance. As the muscles become stronger and more defined, the skin above them appears smoother and tighter, reducing the signs of aging. Additionally, Microcurrent Therapy stimulates collagen and elastin production, vital proteins for maintaining skin elasticity. This helps to diminish fine lines and wrinkles, while improving overall skin firmness. The treatment also enhances blood circulation and lymphatic drainage, promoting detoxification and delivering essential nutrients to your skin cells for a radiant and youthful complexion. Experience the transformative power of Microcurrent Therapy, a safe and effective option for achieving a more youthful and rejuvenated appearance. Our expert professionals are here to guide you through the process, tailoring the treatment to your unique needs and helping you achieve the results you desire.
  • Benefits of Facial Gua Sha
    Lifted & Sculpted Face Facial Gua Sha stimulates circulation and promotes the realignment of the lifting structures in your face, helping you achieve a more lifted and sculpted look. Say goodbye to sagging skin and hello to a firmer, more defined facial contour. Muscle Tension Release By gliding the soft-edged stone along your facial curves, Facial Gua Sha breaks up muscle tension and promotes relaxation. Experience a release of built-up stress and tension, allowing your face to feel more relaxed and rejuvenated. Promotes Lymphatic Drainage The gentle pressure and gliding motion of Facial Gua Sha assist in promoting lymphatic drainage. This helps to reduce puffiness, eliminate toxins, and enhance overall skin clarity and radiance. Improved Circulation The stimulation of circulation during Facial Gua Sha brings fresh oxygen and nutrients to your skin cells, promoting a healthy and glowing complexion. Enjoy improved skin tone and texture as a result. Natural Rejuvenation Facial Gua Sha is a non-invasive and natural approach to facial rejuvenation. It harnesses the power of ancient techniques to enhance your skin's appearance and support your overall well-being, allowing you to embrace your natural beauty. Indulge in the transformative benefits of Facial Gua Sha and experience the radiant results it brings to your face. Our skilled practitioners are here to guide you through this ancient ritual, tailoring the treatment to your unique needs and helping you achieve the youthful and revitalized appearance you desire.
  • Benefits of Facial Cupping
    Increased Blood Flow Facial cupping promotes improved blood circulation to your skin. The gentle suction created by the cups helps to draw blood to the surface, delivering vital nutrients and oxygen to your skin cells. This enhanced blood flow contributes to a brighter, more vibrant complexion. Lymphatic Drainage By gliding the suction cup along specific areas of your face, facial cupping encourages lymphatic drainage. This process helps to remove excess fluid, reduce puffiness, and improve the overall appearance of your skin. Say goodbye to bloating and hello to a more sculpted and toned face. Detoxification Facial cupping aids in the removal of toxins and impurities from your skin. The suction created by the cups helps to pull out built-up toxins, leaving your skin clearer and more radiant. It can help to reduce the appearance of congestion, breakouts, and dullness, giving your skin a fresh and revitalized look. Relaxation & Tension Relief The gentle gliding motion of facial cupping provides a relaxing and soothing experience. It helps to release tension and tightness in the facial muscles, promoting a sense of relaxation and well-being. Feel the stress melt away as the cups work their magic on your skin. Revitalized & Glowing Complexion Facial cupping stimulates collagen production, which can lead to a more youthful and radiant complexion. The improved blood flow and oxygenation of the skin, along with the removal of toxins, contribute to a revitalized and healthy glow. Experience the benefits of facial cupping and reveal a revitalized, luminous beauty. Our skilled therapists will customize the treatment to address your specific needs, ensuring a relaxing and effective experience. Indulge in this holistic therapy and unlock your skin's natural radiance.
  • What conditions do we treat?
    We treat a variety of conditions in the following areas: pain and injury, general health & wellness, reproductive health, digestive health, and anti-aging or cosmetic concerns. In TCM, any condition can be classified and treated within the traditional medical system. The chances are highly likely that we can treat your concern. Consultations and treatment plans are designed to help you better understand treatment expectations.
  • How much is acupuncture (for new patients) without cupping?
    New Patient appointments include consultations and will still be $100. However, you should try cupping because it makes for a great combo.
  • Does acupuncture hurt?
    Most patients don’t feel anything during acupuncture; however, you might feel a slight pinch sensation that quickly fades. Treatments are NOT supposed to be painful, they are usually well tolerated, comfortable, deeply relaxing, and pain relieving.
  • Can I choose a male or female massage therapist?
    Yes, we understand that personal preferences may exist when it comes to choosing a massage therapist. While we offer the option to request a male or female therapist, we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits. Rest assured, our team is committed to providing a comfortable and professional environment for all clients, regardless of their therapist preference.
  • Are there any specific conditions or concerns that restrict me from massage?
    There are several contraindications for massage, which are situations or conditions in which massage may not be recommended or should be adjusted to ensure the safety and well-being of the client. It's important to consult with a qualified healthcare provider or licensed massage therapist to assess your specific situation. Some common contraindications for massage include: Infectious or contagious diseases: Massage should be avoided if you have an active contagious illness or infection to prevent the spread of the condition. Fever: If you have a fever, it is generally best to avoid massage as it may increase your body temperature and potentially worsen your condition. Acute injuries: Massage may be contraindicated in the presence of recent injuries, such as sprains, strains, or fractures. It's essential to allow proper healing time before receiving massage therapy. Open wounds or skin conditions: Massage should be avoided in areas with open wounds, cuts, burns, or contagious skin conditions to prevent further irritation or infection. Recent surgeries: It is important to consult with your healthcare provider before receiving a massage if you have undergone surgery, as certain techniques or areas may need to be avoided during the healing process. Blood clots or thrombosis: Massage is generally contraindicated in the presence of blood clots or conditions that increase the risk of clot formation, such as deep vein thrombosis (DVT) or thrombophlebitis. Severe cardiovascular conditions: Individuals with severe heart conditions, uncontrolled high blood pressure, or recent heart attacks should consult with their healthcare provider before receiving a massage. Pregnancy complications: Pregnant individuals with certain complications, such as preeclampsia or placenta previa, should avoid massage or receive a specialized prenatal massage from a therapist trained in pregnancy massage. Cancer or undergoing cancer treatment: Massage should be approached with caution for individuals
  • What types of massage do you offer?
    We offer two types of massage: Meridian and Medical Massage. They both can consist of a wide variety of techniques and styles of massage. Your treatment goals will help guide you on which service to choose. If you have a preference for a specific style of massage let us know or put it in your notes when booking, and we will do our best to accommodate you.
  • How will I feel after the massage?
    After a massage, it's common to experience a range of sensations and feelings. The specific effects can vary from person to person and depend on factors such as the type of massage received and individual response. In general, most clients feel a deep sense of relaxation and relief from muscle tension. You may also experience improved blood circulation, reduced stress levels, and increased overall well-being. It's not uncommon to feel a bit drowsy or have a heightened sense of relaxation, so it's recommended to take some time to rest and allow your body to fully absorb the benefits of the massage. Additionally, it's important to drink plenty of water to stay hydrated and help flush out any toxins that may have been released during the massage. Overall, the goal is for you to feel rejuvenated, restored, and balanced after your massage session.
  • Can I request a specific massage therapist for my session?
    Yes, when booking you may request a specific therapist, however we highly recommend trying sessions with all of our skilled and professional therapists. Each therapist brings their unique expertise and approach to the table, ensuring a diverse range of experiences and techniques. We believe that exploring different therapists can enrich your overall massage experience and help you discover new insights and benefits.
  • How far in advance do I need to book an appointment?
    When it comes to booking an appointment, we highly recommend scheduling in advance to secure your preferred date and time. Our massage therapy schedule tends to be quite busy, with occasional reschedules and cancellations. To ensure availability and accommodate your needs, we suggest booking your appointment approximately 1 to 1.5 weeks ahead of time. This allows us to better serve you and provide the exceptional massage experience you deserve. Don't hesitate to reach out and reserve your spot well in advance.
  • Can I only get add-on treatments (customize my own facial)?
    Our add-on services are best used to supplement cosmetic acupuncture and micro/nano-needling. However, you do have the option to build your own facial, based on what you want and/or what the provider recommends based on your concerns.
  • What type of products do you use in your facials?
    At East 2 West, we are committed to providing you with exceptional skincare experiences. We carefully select high-quality products to ensure that your facial treatments deliver optimal results. During our facials, we use a combination of premium brands, including "Eminence Organic Skin Care," along with all-natural oils and hypoallergenic products. Eminence Organic Skin Care: This professional skincare line offers a wide range of organic and natural products made from the finest ingredients. Eminence products are formulated to nourish, hydrate, and revitalize the skin, providing you with a luxurious and effective treatment. All-Natural Oils: To enhance the nourishing and moisturizing effects of our facials, we utilize all-natural oils. These oils are carefully selected for their rejuvenating properties and ability to promote a healthy complexion. Our skilled practitioners skillfully apply these oils to help balance the skin, restore radiance, and provide deep hydration. Hypoallergenic Products: We understand that every individual's skin is unique, and some may have sensitivities or allergies. To accommodate a wide range of skin types and ensure a comfortable experience, we incorporate hypoallergenic products into our facials. These products are formulated to be gentle and non-irritating, reducing the risk of adverse reactions while still delivering exceptional results. By combining the benefits of Eminence Organic Skin Care products, all-natural oils, and hypoallergenic formulations, we aim to provide you with a truly customized and rejuvenating facial experience. Our skilled practitioners will select the most suitable products for your specific skin type and concerns, ensuring that you receive the highest level of care and achieve radiant, healthy skin.
  • Is your Celluma LED device a red-light therapy?
    Yes, the Celluma device is a type of red-light therapy device. However, it utilizes a combination of red, blue, yellow, green, and near-infrared LED lights to provide additional therapeutic benefits to the skin and underlying tissues. The Celluma device is often used for skin rejuvenation, hair restoration, acne treatment, pain management, and wound healing. It is a popular choice among professionals in the fields of dermatology, aesthetics, and physical therapy. The blue-light wavelengths used for treating acne, psoriasis, and inflammation. The green-light wavelengths are used for evening out skin color (hyperpigmentation). The yellow-light wavelengths are used for increasing circulation and lymphatic drainage. The red-light wavelengths are used for anti-aging & tissue healing (collagen production & wrinkles) The near-infrared light wavelengths can penetrate deeper into the tissues for additional therapeutic effects. For more information on the specific device we use and the benefits, visit the Celluma website.
  • What type of facial treatment should I book?
    Both of our signature facials are great and provide a wide variety of results. If you are unsure, we can always schedule you for a consultation and our provider will help determine the best treatment(s) for you.

Before & After

​LED LIGHT THERAPY

before

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after

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LED LIGHT THERAPY

2X PER WEEK

5 WEEKS LATER

NO OTHER MODALITIES USED

before

after

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LED LIGHT THERAPY

1X 30-MINUTE SESSION PER WEEK

(2X FIRST WEEK)

4 WEEKS LATER

NO OTHER MODALITIES USED

(Images courtesy of Lori Hall L.E.) 

before

after

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LED LIGHT THERAPY

1X 30-MINUTE DAILY ON RED 10 DAYS LATER

NO OTHER MODALITIES USED

NO ANTIBIOTICS, STEROIDS, MEDICATIONS, OR CREAMS

 

(Images courtesy of B. Burkiewicz)

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pricing

Facial add-on services
Single Session: $35


 

Package & Membership Discounts Available

Related Services

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 ACUPUNCTURE
FACIAL

Slow & Reverse Aging

Acupuncture Facial includes the pampering of a facial, with the boost of acupuncture addressing your concerns at the core and reducing the signs of aging.

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NANO-
NEEDLING

Glow From Within

Nano-Needling targets the upper layers of the skin to increase product absorption and stimulate the lower layers to grow new skin cells. 

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MICRO-NEEDLING

Ultimate Skin Rejuvenation

Micro-Needling uses very fine needles to create micro-injuries on the skin to increase collagen production and regenerate skin cells. 

call us at (808) 364-1555 to book your appointment!

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Fill out the contact form below or call us at (808) 364-1555 to get in touch with a staff member.

94-673 Kupuohi St #A204 Waipahu, HI 96797

Tel. (808) 364-1555

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